Metropolitan Ford

Easy & Enjoyable from Start to Finish I knew I’d be buying a car here as soon as I walked in. The vibe is laidback and not salesy at all, which went a long way for this first-time buyer. I I knew I’d be buying a car here as soon as I walked in. The vibe is laidback and not salesy at all, which went a long way for this first-time buyer. I test drove two vehicles with Tony and he was super knowledgeable about both, explaining features as we drove around Eden Prairie. I didn’t know much about financing and warranties and APRs, etc. and he was awesome about clarifying all those things and more, and even walked me through different payment scenarios. He followed up with me during the whole process and I felt I could trust him and the dealership. More

2019 Ranger Good experience and fast responding staff to answer emails, questions, or concerns and insightful on the products and vehicles they have. Would highly Good experience and fast responding staff to answer emails, questions, or concerns and insightful on the products and vehicles they have. Would highly recommend to anyone looking for a new ford! More

F150 purchase Mike was awesome to work with, everything was on the table as far a price and options to buy. He was excellent all the way through the purchase, I wou Mike was awesome to work with, everything was on the table as far a price and options to buy. He was excellent all the way through the purchase, I would recommend to anyone looking for a truck or car! More

Good Place to Buy a New Vehicle This was the second new Ford F-150 I've purchased since 2013. In this latest purchase, salesman was great to work with and I ended up with a fair pri This was the second new Ford F-150 I've purchased since 2013. In this latest purchase, salesman was great to work with and I ended up with a fair price. More

Grateful for a reliable car and a pleasant experience Patrick our salesman met us 5 minutes to closing and helped solidify our purchase the next day. His honesty and promptness exceeded our expectations. Patrick our salesman met us 5 minutes to closing and helped solidify our purchase the next day. His honesty and promptness exceeded our expectations. We knew what we were looking for and thankfully the dealership had exactly that. The Ford Expedition EL has more than enough space for passengers; great storage in the back; and the added bonuses of a CD player, heated/cooling seats, plus much more. We had a few things come up that we needed fixed or replaced and Patrick quickly took care of it and immediately made sure we were satisfied. More

Pleasantly surprised!! We are passing through on business and we had a headlight out, so we had to get it replaced. We figured we would bite the bullet and go to a dealershi We are passing through on business and we had a headlight out, so we had to get it replaced. We figured we would bite the bullet and go to a dealership and hope they could get it done today. When we arrived they had 2 service lanes. One for appointments, the other for non-appointments. We pulled into the non-appointment line fully anticipating a long wait. The service advisor, I believe his name was David, asked us what we needed and we told him we had a headlight out. He told us to go to the service dept. and get what we needed and bring it out to them. Ok...never had that happen before... We brought the light out to them after purchasing it and immediately installed it! When the gentleman brought the keys out to us, my husband asked him what we owed and he said nothing, have a nice day! We were floored!! Anywhere else we we would have paid $150+!!! THANK YOU from the bottom of my heart for not taking advantage of customers! More

I love my 2019 Ford Edge We have lived in Eden Prairie since 1978 We have purchased our vehicles from Metropolitan Ford. Their staff is friendly and helpful Tony Reyes We have lived in Eden Prairie since 1978 We have purchased our vehicles from Metropolitan Ford. Their staff is friendly and helpful Tony Reyes Has been helping me learn all the benefits of driving a brand new Ford Edge We purchased our vehicle from Mike R He was friendly and helpful More

A place that treats you like family! Mike Jones was amazing! He was thorough and answered every question I had which was even before I walked in the door of the dealership. I never felt p Mike Jones was amazing! He was thorough and answered every question I had which was even before I walked in the door of the dealership. I never felt pushed or that I was just another “sale”. He cared about my needs and wants and made sure that I was making the best and right decision for my long term goals. He knew this purchase was a bit scary as I hadn’t purchased a vehicle in a while, and even though I nervously shed a few tears, he was right there making sure I was comfortable and happy (with a few boxes of tissues I might add). Mike has certainly earned a lifelong customer...or a lifelong family member to the Ford of Eden Prairie’s ever growing family tree. I look forward to my next purchase and someday the purchase of my son’s first car. Thank you Mike for your caring heart, great smile, and commitment to your customers! More

Above and beyond service! Family and I were driving through when we had an unfortunate incident with a cell phone dropping into a crevice in the console of our 2018 Ford Expedi Family and I were driving through when we had an unfortunate incident with a cell phone dropping into a crevice in the console of our 2018 Ford Expedition. Within 10 minutes of stopping at Metropolitan Ford, the service guys had removed the console and received the cell phone and we were on our way! To top it off, the visit was free of charge and they thanked us for stopping. More

Awesome, fun Typically buying a car is stressful. Mike Jones made an effort to make me feel at peace with my purchase and helped me get a great deal. Typically buying a car is stressful. Mike Jones made an effort to make me feel at peace with my purchase and helped me get a great deal. More