MetroWest Subaru

MetroWest Subaru - a great dealership with outstanding Staff We have owned several Subarus over the years so we are obviously pleased with the brand. We have purchased our last two cars from MetroWest after goi We have owned several Subarus over the years so we are obviously pleased with the brand. We have purchased our last two cars from MetroWest after going to another dealer for years. We are so impressed with their level of coustomer service and attention to detail. Have you ever had a car dealer who calls you a month after the purchase to see how the car is running? Have you ever had a car salesman call you to make sure you saw the recall notice that was sent out on your car? MetroWest does all this and more. As a senior citizen with questions about the many computer features on the newer cars, Victor is always there to answer our questions. We can recommend MetroWest without any reservation or hesitation. The best car dealer we have ever gone to. More

Excellent This was our second new car purchase from Marc Soloway at MetroWest. We returned to work with Marc because we knew we'd get well taken care of. He res This was our second new car purchase from Marc Soloway at MetroWest. We returned to work with Marc because we knew we'd get well taken care of. He responded promptly to our query, was accommodating with appointment times, explained the process, was very informative on the test drive. He explained the purchase process, told us what was available and when, went into detail about many of the features both before the purchase and after. He went over the electronics and made sure that my daughter, who will be the primary driver of the car understood how the safety features worked and how to manage a variety of situations. He made sure the tires had appropriate air in them before we took the car and explained what would happen with the plummeting temperatures to come. He made the whole process pleasant. I have been at many car dealerships in the past and never have I had a salesperson take such care through the whole process. More

Really great experience Marc Soloway was great to work with. Understood his inventory, no hard sales pitch. Listened and got us what we wanted. Very happy with our purchase a Marc Soloway was great to work with. Understood his inventory, no hard sales pitch. Listened and got us what we wanted. Very happy with our purchase and overall experience. More

Great experience buying from Marc @ Metrowest Subaru My wife and I tried the 2019 Outback on a whim, when we were all but decided on a sedan from another maker. Marc was very knowledgable about the Outb My wife and I tried the 2019 Outback on a whim, when we were all but decided on a sedan from another maker. Marc was very knowledgable about the Outback, and we realized that it ticked more of our "must-have" boxes than any of the alternatives--and even satisfied some criteria we hadn't been thinking about, and that Marc helped us to realize their importance.. We love the car and Marc was great to buy from. I'd recommend Marc and Metrowest Subaru to anyone in the market for a car. More

needed a new car I knew exactly what I was looking for. I found the car I wanted. Vic treated me very fairly. He had a lot of patience and was never pushy. I knew exactly what I was looking for. I found the car I wanted. Vic treated me very fairly. He had a lot of patience and was never pushy. More

Perfect car dealership interaction Simple straightforward honest interactions with Marc, second Subaru in 2 years and will definitely go back for another. Marc asked what was important Simple straightforward honest interactions with Marc, second Subaru in 2 years and will definitely go back for another. Marc asked what was important then presented the vehicle that fit our needs. Thanks for the help. More

Great Experience My family recently bought a car at Metrowest Subaru and were impressed with the customer service. We worked with Marc Soloway who was very knowledgeab My family recently bought a car at Metrowest Subaru and were impressed with the customer service. We worked with Marc Soloway who was very knowledgeable and worked to meet our needs. From start to finish we had a very positive experience. More

Disappointing Dealership is closed on Sundays. Multiple visits required; was pressured to make “appointments,” but upon arrival was repeatedly told we’d have to wai Dealership is closed on Sundays. Multiple visits required; was pressured to make “appointments,” but upon arrival was repeatedly told we’d have to wait 30 mins or more. Worst part was our particular salesman, who defensively spent time talking about his advanced degrees as if ashamed to be a salesman; and who — when told we had to delay a visit due to a family member’s emergency illness and the need to fly cross-country to see him — responded that as a result the car price would be increased by $500. Strongly recommend against this dealership. More

Love my new Subaru Forester! Matt answered all of my questions to help me decide which Subaru is best for me and my needs. He was friendly and easy to work with. I will definitely Matt answered all of my questions to help me decide which Subaru is best for me and my needs. He was friendly and easy to work with. I will definitely send people to see Matt! More