MetroWest Hyundai

I stopped by Herb Connolly Hyundai three days ago to chat with them about a 2010 Hyundai Touring SE - and I drove home with my car today! Throughout the process my salesperson, Wens Prophete, was up front, with them about a 2010 Hyundai Touring SE - and I drove home with my car today! Throughout the process my salesperson, Wens Prophete, was up front, honest, and accommodating. When I called Wens with numbers from other dealers, he worked with me to get me a great deal. When I picked up my vehicle, he walked me through all the paperwork and features of my new car - always stopping to ask if I had any questions along the way. The dealer is also part of the MA DRIVE program and they are taking care of my registration paperwork as we speak - that sure beats standing in line at the registry. If my initial experiences with Herb Connolly are a good indication of what's to come, I look forward to continuing my relationship with them in the future. More

The salesman was strait forward and very informative. He took his time and methodically explained each model and compared their features with no high pressure sales. Customer satisfaction was of the highest took his time and methodically explained each model and compared their features with no high pressure sales. Customer satisfaction was of the highest priority. We went in only to look and left with a deposit on a new vehicle. More

Knowledgeable, honest, helpful, timely, and friendly. No Knowledgeable, honest, helpful, timely, and friendly. No game playing during negotiation, which was greatly appreciated. Sensed a genuine desire to Knowledgeable, honest, helpful, timely, and friendly. No game playing during negotiation, which was greatly appreciated. Sensed a genuine desire to satisfy the customer. First by asking intelligent questions, and then explaining the various offerings. A pleasant experience all around. More

I wanted a manual transmission and that meant waiting for delivery. I asked for a loaner and received it without any problems. I was able to get to work two days thanks to the loaner. The preperation of delivery. I asked for a loaner and received it without any problems. I was able to get to work two days thanks to the loaner. The preperation of the car was excellent. Coordination with my insurance company went without a hitch. Shadia Khatib did an excellent job finding the model I wanted and keeping me up to date on the delivery. Very friendly. Negotiation of the price did not involve any pressure tactics or rushing. I asked for a full itemization of the final price and it was accurate and final. More

Relocated to Massachusetts 3 years ago and went to Herb Connolly as we had a Hyundai and wanted to go to a dealer for service. Even though we didn't buy our Sonata from them, we were treated as long time c Connolly as we had a Hyundai and wanted to go to a dealer for service. Even though we didn't buy our Sonata from them, we were treated as long time customers. Felipe in Service is great. Everyone is very friendly from sales to service and in-between. When we decided to look at vehicles we did shop around a bit but no one else could match the level of attention and detail, not to mention the friendliness we got at Herb Connolly Hyundai. Justin Reid and his manager Eric could not have been more helpful. More

From the moment I stepped out of my car in the parking lot I was greeted pleasantly by Shadia. I was just stopping by to take a peek and she was very friendly. I set up a time to go back over the weekend. lot I was greeted pleasantly by Shadia. I was just stopping by to take a peek and she was very friendly. I set up a time to go back over the weekend. As soon as I walked in the showroom I was greated by a gentlemen at the door who was also very gracious. While Shadia was out on a test drive with another customer, the gentlemen showed me to a seat and kept me company while I waited. I am in sales and have a good understanding of working with dealers and have had horrible experiences in the past. Herb Connolly Hyundai was by far the friendliest group of employees I have come across in a dealership in a long time. They made the experience a lot less stressful than it can be looking for the best deal on a new car. I would highly recommend Herb Connolly Hyundai, what a great group of employees! More

This place was the best! It was the only place that showed us and explained all the features of a car like Roy did. No pressure, very pleasant - they listened and matched us up with the perfect car, a showed us and explained all the features of a car like Roy did. No pressure, very pleasant - they listened and matched us up with the perfect car, and the price was great. You've got to check them out! More

Great sales people. Great experience. Will be back again! Great sales people. Great experience. Will be back again! Will be back again! Great sales people. Great experience. Will be back again! Will again! Great sales people. Great experience. Will be back again! Will be back again! Great sales people. Great experience. Will be back again! Will be back again! Great sales people. Great experience. More

This was the best car buying experience I've had. The salesperson was very professional, helpful, and there was never any pressure to buy. The salesperson was very thorough going over all the features o salesperson was very professional, helpful, and there was never any pressure to buy. The salesperson was very thorough going over all the features of the car and was very good with follow-up as well. Things went so well that my wife also decided to buy a Sonata while I was there test driving a Genesis Coupe. More

I went to cars.overstock.com looking for a good price on a new car. They were the lowest price listed and close to my location. When I went in they treated me well. My wife and daughter were there too, and a new car. They were the lowest price listed and close to my location. When I went in they treated me well. My wife and daughter were there too, and it took some time to decide and complete the transaction. They had a play area that kept my two year old happy, and a comfortable waiting room as well. Everyone was professional. My only disappointment was the "document handling fee" which was higher than average, near $400. However this has to be weighed against the low price I got for the vehicle, so I guess it all comes out in the wash. I would go back there and have already recommended this place to a co-worker looking to buy a vehicle. More