MetroWest Hyundai

I have been in business with Herb Connolly Hyundai since 2000, the year I purchased my first Elantra there. Over the 8 years following, I would never experience any problems regarding the performance and re 2000, the year I purchased my first Elantra there. Over the 8 years following, I would never experience any problems regarding the performance and reliability of the car. The reason is twofold: yes, the car may be well-built, but it was also the routine maintenance service at the dealership garage which really prolonged the life of the car, saving me substantial amounts of money in the long-run. This is why I was so confident when I entered Herb Connolly to purchase a new 2009 Elantra GLS. The salesperson was extremely informative and polite; never pressuring me into coerced "negotiations" and explaining several money-saving options available to me had I been interested in purchasing a new car. When I did in fact commit to purchasing a new Elantra, the negotiating process was fair. But I have to be frank on the matter for those people reading this who may admittedly not have a strong backbone at arguing for a lower price. Stand firm on your own terms, or they'll put golden handcuffs on you right before your eyes and you may end up paying a grand more than you hoped. These guys in sales have mastered the art of negotiation, believe me. The staff at Herb Connolly are some of the nicest guys I've met from any car dealerships, and I've been to 2 others in my car search this year. I had absolutely no regrets by the time I pulled out in my new 2009 Elantra which I expect to last me until 2017 or longer. ~RR More

I was looking to find a dealer to trade my 2004 Hyundai Santa Fe and Herb Connolly was our neighborhood dealer. I stopped in and asked to see a low mileage comporable model. They had a perfect fit with ano Santa Fe and Herb Connolly was our neighborhood dealer. I stopped in and asked to see a low mileage comporable model. They had a perfect fit with another Santa Fe. Everything in the process went very smoothly from seeing the stock on hand through the financing process. All touchpoints went very smoothly and no pressure to purchase was felt. My wife and I enjoyed the entire experience. We would definately reccommend anyone looking to purchase a Hyundai to Herb Connolly Hyundai. More

This had to be one of the nicest service experiences I have ever had-- This has got to be the best!-- Everyone was nice and attentive-- very empathetic because i had a lot of work done. Then to pick up th have ever had-- This has got to be the best!-- Everyone was nice and attentive-- very empathetic because i had a lot of work done. Then to pick up the car and have it emaculate-- waht a nice addition to all the service. More

The service department has been consistently excellent in the the years I have had my Hyundai vehicles serviced there. None of the work I have had done there on the car has ever needed to be repeated or cor the the years I have had my Hyundai vehicles serviced there. None of the work I have had done there on the car has ever needed to be repeated or corrected due to incomplete, incorrect or deficient workmanship. The service on my vehicle has always been done on time and within the estimate provided in advance by the service manager. More

I would say the dealership is ok, but getting regular service is more expensive than at a none dealer. I would definetly go back for regular service if ,for example, an oil change was $21.95 rather tha service is more expensive than at a none dealer. I would definetly go back for regular service if ,for example, an oil change was $21.95 rather than $25.00 or $30.00 dollars. I want to be a loyal customer, but the price of service is too costly. More

Helful, timely and courteous in all matters. This is the second car I purchased here. Loved that vehicle - no problems. Had it serviced here as well. Also I snet over a friend who purchased a new vehcile wh second car I purchased here. Loved that vehicle - no problems. Had it serviced here as well. Also I snet over a friend who purchased a new vehcile which resulted in my reciving the referral bonus. Sweet! More

I had been checking out pre-owned cars online and I was pleasantly surprised to find the one that I had looked on the lot when I pulled in - as opposed to other dealers who let me know that it had "just be pleasantly surprised to find the one that I had looked on the lot when I pulled in - as opposed to other dealers who let me know that it had "just been sold". An absolutely great experience from start to finish – Neil wasn't pushy and answered my questions even if they seemed silly. I would definitely recommend this dealership! More

We found Wens to be a friendly, knowledgable salesperson. He did not push us into anything we did not want. Both Wens and Doug took their time with us and did not rush us in any way. We knew the model we w He did not push us into anything we did not want. Both Wens and Doug took their time with us and did not rush us in any way. We knew the model we wanted. The color was not available, so we ended up with a interior color not of my choice. The colors I would have liked would have been in a newer model and more expensive. Wens did not push us into this. We are very happy with the car and our experience. More

I have always found the service staff to be very helpful and friendly and they have only recommended only those service things that had to be taken care of.They go the extra mile which I appreciate. At the and friendly and they have only recommended only those service things that had to be taken care of.They go the extra mile which I appreciate. At the end of every service visit they wash and vacuum the car at no additional cost. Not only that,but have told me not to hesitate bringung in the cars anytime they need a washing.Those are the little things that make a big difference. More

We were looking for a Santa Fe on the internet for about 2 weeks. We found a couple we were interested in (color and model). Herb Connolly was stop #2 on a list of 4. My wife and I stopped in on Friday a 2 weeks. We found a couple we were interested in (color and model). Herb Connolly was stop #2 on a list of 4. My wife and I stopped in on Friday and took one out for a test drive. Sales person Peter McManus was very helpful and pleasant. Returned Saturday with my son who wanted to check it out. He insisted we were going to go to all 4 dealers. Well needless to say, we never did. Peter introduced us to Eric Porter. About 20 minutes later we were the owners of a Santa Fe, exactly what we wanted, car - price - everything, mostly due to the people there. We left feeling not like customers, but old friends. Eric made it a very easy experience. Thank you The DeMarco Family. More