MetroWest Hyundai

My daughter found a car she wanted to buy and we did not want the rate that the dealer's lender offered so we went elsewhere to get funding. At the time, I informed the salesperson which lender we would be want the rate that the dealer's lender offered so we went elsewhere to get funding. At the time, I informed the salesperson which lender we would be going though. When we tried to actually purchase the car, we got the run around and were told that they have 'had bad experiences with my lender in the past and would not work with them'. The lender is USAA and I have purchased the majority of my cars using their funding. Never an issue. Always professional. The lack of communication from MetroWest Hyundai and their unprofessionalism has us going elsewhere. It was a huge waste of time and my personal opinion is that something about this dealership is shady. I would advise going somewhere more up front with your vehicle purchase. More

One of the worst dealership and lying on your face as they do not deserve my business, test drive the vehicle and promises me to work on car pricing as soon as come back from lunch and made us wait for they do not deserve my business, test drive the vehicle and promises me to work on car pricing as soon as come back from lunch and made us wait for an hour and then asked them about vehicle and said to us it’s sold couple of hours ago and lied to our face . Never deal with this kind of unprofessional individuals and no respect for customers and their own ethics. More

Nick was great, knowledgeable about vehicle and answered questions. The staffs were very friendly there. questions. The staffs were very friendly there. More

My experience was excellent from the time we walked into the dealership. Nicholas Andrioli was the perfect salesman. the dealership. Nicholas Andrioli was the perfect salesman. More

I could not have been more pleased than I was by the service we had from the moment we walked in the door and went through the process of shopping, to our making choices about trim, to the purchase of service we had from the moment we walked in the door and went through the process of shopping, to our making choices about trim, to the purchase of our car, to the delivery of our car, we felt very well taken care of. We could not have been more pleased with.our salesman, Nicholas Andreoli. Metrowest Hyundai has a huge inventory. And salesman Nicholas Andreoli is extremely well informed about the various models and all the features and trims within the model. Nicholas is a wonderful listener.. Nicholas listened to everything that we wanted in features of a car and he listened carefully to our questions and concerns. Nicholas talked to us about the features that our particular car might have that would make it right for us. For example, one of our concerns was that we have a very narrow garage. In the end, we chose the Hyundai Sonata with the limited trim because it had many features, including the remote self parking feature. Before we took the car out for a test drive. Nicholas sat with us in the car and went over the various features. He knew we were concerned about safety features like good viewing, cameras to detect pedestrian and blind spots and lane control, etc. we also wanted a large screen and cameras showing multiple angles to view. We sat for a long time in the car before we even drove it as Nicholas went through all the features and why he thought those would be important to us. And then we drove the car as Nicholas narrated the features. We loved how it drove. Before making our final decision, we wanted to be assured that’s a car would fit into our garage . To show you how much Nicholas went out of his way for us, he brought the car to our home and tested it out to see if it would fit easily going in and out of the garage. He drove it in and demonstrated the remote self parking feature. That clinched it. We made our decision. A couple of days later we returned to the dealership and purchased the car. Everything went smoothly. Sam was great with the finance papers. Everyone was very professional. Nicholas also took care of the registration and the inspections, delivered the car to our home and took our trade-in back to the dealership. When he made the delivery, Nicholas sat with us for quite a long time again going over all the features. He sat in the backseat and let us sit in the front seat so that we could see and learn how to access the features and try it out on our own, guided by Nicholas's explanation. And true to course. Nicholas returned to our house a several days later when I was having trouble operating the remote parking system and wanted more instruction. Nicholas helped to refine our understanding. We originally went to Metrowest Hyundai because a very close family friend had recommended manager Max. And once again we could not have been more pleased. And the car had been washed and prepped and came to us in pristine condition. We are enjoying using it. I would certainly recommend MetroWest Hyundai and Nicholas Andreoli to any friend who is buying a Hyundai. And I would recommend the Hyundai Sonata as the car to buy. We will use them for service as well. More

We had a great experience working with Nick and team! They are all wonderful to work with and took great care of us They are all wonderful to work with and took great care of us More

Clean dealership and the staff were kind and gave us water and chips. Very happy. water and chips. Very happy. More

Buyer beware. This dealership is horrible. My son bought his first car at this store and it’s had been a nightmare since driving it off the lot. The service depart This dealership is horrible. My son bought his first car at this store and it’s had been a nightmare since driving it off the lot. The service department has created problems on the back of basic oil changes and tuneups that have resulted in thousands in more repairs. Having gotten second and third opinions from reputable ma Janice, it’s clear this store caused more damage and charged inflated prices. Stay away. I would purchase a bike before had to buy a wreck from this dealer. More

DON'T BUY A CAR HERE! General Manager, Rusty Clifford, is NOT trustworthy. Cheated me out of $300 after he agreed to the figure. just not right! He's supposed to be the General Manager, Rusty Clifford, is NOT trustworthy. Cheated me out of $300 after he agreed to the figure. just not right! He's supposed to be the example of some integrity in that place. Can't trust people at their word anymore! His certainly does not mean anything! Spending MILLIONS of $$ building a new Dealership in Westborough, but reneges on a $300 deal!! Very poor,indeed! More

Great service moving from Auburn to a new store to service my car. Sincerely appreciate all the help! service my car. Sincerely appreciate all the help! More