891 Reviews of MetroWest Acura- Service Center
Outstanding service. Mike Burns, and Jim in service went above and beyond. Great people and outstanding service. Will recommend to my family and friends. Sales was excell Mike Burns, and Jim in service went above and beyond. Great people and outstanding service. Will recommend to my family and friends. Sales was excellent, especially the General manager. More
B Service Very happy with maintenance service, kept aware of status and vehicle returned as promised,Jim's team does a great job, have been a customer since the Very happy with maintenance service, kept aware of status and vehicle returned as promised,Jim's team does a great job, have been a customer since the late 80's. More
Very professional always accommodating James Brown and his professional staff are some of the nicest people you will meet. Knowledgeable and courteous, they are a pleasure to deal with when James Brown and his professional staff are some of the nicest people you will meet. Knowledgeable and courteous, they are a pleasure to deal with when servicing my MDX. I would highly recommend Herb Connolly Acura for your service needs. More
Great experience All staff members polite, love the text updates option so I was kept up to date with the progress of my car service, and a great car wash before I lef All staff members polite, love the text updates option so I was kept up to date with the progress of my car service, and a great car wash before I left! Well done all! More
Great service I always service my Acura MDX at this dealership. Knowledgeable and super friendly staff, kept me up-to-date with the status. Location is convenient, I always service my Acura MDX at this dealership. Knowledgeable and super friendly staff, kept me up-to-date with the status. Location is convenient, easy in and out. More
Outstanding Services I have purchased two Acura's from Herb Connolly Acura. From the buying experience to the maintenance of my Acura's, I have always been treated with ex I have purchased two Acura's from Herb Connolly Acura. From the buying experience to the maintenance of my Acura's, I have always been treated with excellent customer service. Working with John on the purchase side of my MDX and my recent experience with Dale in Service, I feel confident that my vehicles are well taken care of. More
First service appointment I brought my car in for the first time yesterday morning. First of all, I was late due to traffic and was told, "No problem" when I arrived and asked I brought my car in for the first time yesterday morning. First of all, I was late due to traffic and was told, "No problem" when I arrived and asked if too late .My car was taken immediately and I decided to wait .Dale was great! I was offered coffee, water.. In less than an hour,my car was ready. It looked new again after being washed and vacuumed. I appreciate the friendly service and will be back . Thanks so much ! Beth More
Satisfied Customer Always very polite & accomadiating and job well done. The service department is very clean & a pleasure to deal with, very professional. Will continue Always very polite & accomadiating and job well done. The service department is very clean & a pleasure to deal with, very professional. Will continue with them. More
Smooth and efficient! This is an exceptional dealership and we would recommend it to anyone who wants ease of service with great people! Jim Brown is the BEST. This is an exceptional dealership and we would recommend it to anyone who wants ease of service with great people! Jim Brown is the BEST. More
Excellent Experience I had a great experience at Herb Connolly. It was the first time I have had my car serviced, had a recall notice and had the airbag fixed. Debbie wa I had a great experience at Herb Connolly. It was the first time I have had my car serviced, had a recall notice and had the airbag fixed. Debbie was wonderful and I felt comfortable coming here. It is a little far from me, but I would visit again. More