MetroWest Acura- Service Center

Quality service The front brakes of our vehicle needed to be replaced. The service advisor, Dale Gallant was friendly, helpful and knowledgeable. He explained the o The front brakes of our vehicle needed to be replaced. The service advisor, Dale Gallant was friendly, helpful and knowledgeable. He explained the options we had associated with the news brake parts and their cost. We chose to use OEM parts because they far exceed aftermarket parts in quality and longevity. We bought our vehicle at Herb Connolly Acura 12 years ago and have used their service department since. They are second to none and I highly recommend using them. More

Great service and experience Jim and his team took great care of me this past week. Dropped my car for a maintenance service, was easily set up ion loaner and was off. They notice Jim and his team took great care of me this past week. Dropped my car for a maintenance service, was easily set up ion loaner and was off. They noticed a few mother important issues going on with my car and called me first to discuss. They don't put pressure on you to fix but just explained the situation on a few things and were honest on if I could wait on some. Very appreciative of their service. More

Kevin is the best! Kevin always gives me the best service. He is friendly and respectful. You are lucky to have him as I am grateful he is working for you. Kevin always gives me the best service. He is friendly and respectful. You are lucky to have him as I am grateful he is working for you. More

Very happy The people were polite, professional and knowledgeable. The work was done right and quickly and they kept in contact with me throughout the entire pro The people were polite, professional and knowledgeable. The work was done right and quickly and they kept in contact with me throughout the entire process. More

Best experience ever, time after time Every time I bring any of my two cars in for service, I am blown away by the friendliness and flexibility of everyone. Every experience is really enjo Every time I bring any of my two cars in for service, I am blown away by the friendliness and flexibility of everyone. Every experience is really enjoyable, amazing. More

Great Service Experice From the start to the finish of the service B123 on an MDX everything was explained well and timing was perfect. Just took about 2 hrs. The reports wa From the start to the finish of the service B123 on an MDX everything was explained well and timing was perfect. Just took about 2 hrs. The reports was also explained well to what I can expect during the next Service. More

Lost key, I only have a spare now, and need a duplicate made Lost Acura TL4 key? No problem! The service people, one of which was Gil Berkman, explained the process of not only cutting a duplicate key, but progr Lost Acura TL4 key? No problem! The service people, one of which was Gil Berkman, explained the process of not only cutting a duplicate key, but programming the new key so that it would function in the starter. The cost estimate was exact, and the total time spent was less than 30 minutes. I was pleased with the service, they even gave a quick wash to the car before I retrieved it! More

It's the most beautiful moment,that's amazing service. Because it was great and very quick of service.that was the first time I went to do my maintenance and their clean my car. Because it was great and very quick of service.that was the first time I went to do my maintenance and their clean my car. More

Fabulous every time I have been using this service department since I moved here. Kevin is my guy and is beyond incredible at what he does. Yesterday I took my car in and I have been using this service department since I moved here. Kevin is my guy and is beyond incredible at what he does. Yesterday I took my car in and were unsure if the work would be done before I left for school. And it was. I picked up my car on my way in...and was impressed! You cannot find a better service department for your Acura any where. I have lived in 3 states owning Acuras. Herb Connolly is the best I have experienced! More

Great service! Herb Connolly has a great service team. Efficient, thorough, professional and knowledgeable. They get me in and out quickly, do what they say they are Herb Connolly has a great service team. Efficient, thorough, professional and knowledgeable. They get me in and out quickly, do what they say they are going to do, and even wash my car. What else can you ask for? More