MetroWest Acura- Service Center

Tire replacement The service was excellent as usual but when your staff discovered I was an ICU physician the whole visit, tire and all, was free. It was very unexpect The service was excellent as usual but when your staff discovered I was an ICU physician the whole visit, tire and all, was free. It was very unexpected and much appreciated as this is time when kindness and generosity are never forgotten. Best, KL More

Wouldn’t go anywhere else.. Herb Connolly Acura has the best sales and service team around. I have bought my last 3 cars there and have never gone anywhere else for service. Th Herb Connolly Acura has the best sales and service team around. I have bought my last 3 cars there and have never gone anywhere else for service. They are the best. More

Super job under difficult circumstances Excellent service in a 'no contact' environment. Drop off and pick up were smooth and simple and the service communication (thanks Kevin) was outstan Excellent service in a 'no contact' environment. Drop off and pick up were smooth and simple and the service communication (thanks Kevin) was outstanding. Thanks for everything! More

Excellent job! Thank you very much for providing the good service at this Coronavirus pandemic time! Thank you for coming to my house to pick up my car and sending m Thank you very much for providing the good service at this Coronavirus pandemic time! Thank you for coming to my house to pick up my car and sending my car back to my house! More

professional staff Great service experience . All concerns were explained work was performed in a timely manner. Received updates on car service status..A Very quick sim Great service experience . All concerns were explained work was performed in a timely manner. Received updates on car service status..A Very quick simple checkout process More

oil change I needed an oil change and had very little time to get that done. Staff was very accommodating. they recognized that my inspection sticker was going t I needed an oil change and had very little time to get that done. Staff was very accommodating. they recognized that my inspection sticker was going to expire this month, so we got that done as well. They identified some things that should be done on my next visit when I have more time and suggested that I use a loaner car which will make a huge difference for me. They washed my car which it sorely needed to be done. Left a happy camper. More

Excellent friendly service Service was done in a timely and friendly fashion with all the choices made very well explained to me. Always appreciate the clean car after. Service was done in a timely and friendly fashion with all the choices made very well explained to me. Always appreciate the clean car after. More

The service of Herb Connolly Acura in Framingham was very good as always. The staff is very professional. I am happy with my Acura RDX. good as always. The staff is very professional. I am happy with my Acura RDX. More

My issue was rectified with professionalism in a timely manner. The loaner car was ready to go when I went to pick up the car it was ready to go. Communication was outstanding and the service was impeccabl manner. The loaner car was ready to go when I went to pick up the car it was ready to go. Communication was outstanding and the service was impeccable. And I got a clean car back I really appreciate that extra touch of the vacuum and car wash! More

Saved me from trouble Went in for a tire change, and Jim had the wherewithal to check up on the engine consumption test again, given the test was done 2x prior with no prob Went in for a tire change, and Jim had the wherewithal to check up on the engine consumption test again, given the test was done 2x prior with no problems. Found the issue and fixed it within warranty with only 2000 miles to spare. Cindy/Jeremy took over from there. Convinced me to change the steering pump while they got the car opened up. Got a loaner for the duration of the big job. Easy. Thank you! More