MetroWest Acura- Service Center

Best Service ever I can honestly say that this dealership has consistently given me the best service I have ever had for my car. I started with them three cars ago and I can honestly say that this dealership has consistently given me the best service I have ever had for my car. I started with them three cars ago and have stuck with them up to my incredible RDX A-spec in large part because, after owning cars for 20 dercades, I have finally found a service department and saleman that I trust implicitly to do the needed work and to do it really well, with completely accountability. Great cars, great people and service. There are lots of other aspects of my life where I’m still looking for this! More

James Brown is the best at his job in the country James does it all. He greets customers, works on the floor, is available to talk to in his office and makes the tough phone calls. A leader for his te James does it all. He greets customers, works on the floor, is available to talk to in his office and makes the tough phone calls. A leader for his team and someone customers can count on. He alone keeps me coming back. More

So fast and easy. They were about to close and texted me that my car was ready. I really appreciate all they did for me and how quick it was. Great experience!!!! that my car was ready. I really appreciate all they did for me and how quick it was. Great experience!!!! More

Outstanding People, It's the reason why we come back for all service even being out of warranty. Never a hard sell on a repair just honest and open about what's needed. all service even being out of warranty. Never a hard sell on a repair just honest and open about what's needed. More

Always great service at Herb Connolly Acura. Car broke down and had to be towed to the dealership. They determined the problems and repaired everything in a timely manner. Highly recommend this dealorship down and had to be towed to the dealership. They determined the problems and repaired everything in a timely manner. Highly recommend this dealorship. More

As usual, the service department at Herb Connolly Acura was professional, courteous and thorough. I brought my car in for a scheduled service and James Brown and Kevin H. Lived up to my expectations. Anoth was professional, courteous and thorough. I brought my car in for a scheduled service and James Brown and Kevin H. Lived up to my expectations. Another reason why I chose this dealership and will return when the time comes to buy by next vehicle. Steve R. More

Excellent service! They addressed all my concerns and clearly explained what needed to be done. Gave status updates and made sure I was comfortable and satisfied. clearly explained what needed to be done. Gave status updates and made sure I was comfortable and satisfied. More

Arranging our first service was easy. Sign in was prompt and the promised loaner was ready to go. Service rep took our concerns seriously and kept us up to date during the day. On pickup the service manager and the promised loaner was ready to go. Service rep took our concerns seriously and kept us up to date during the day. On pickup the service manager took the time to provide us with details on investigating our issue and said he would personally manage our issue if it returns. More

service Explained the cost of my service, performed a recall, gave an allpoints inspection. All was done on time and very efficiently. They also added a car w Explained the cost of my service, performed a recall, gave an allpoints inspection. All was done on time and very efficiently. They also added a car wash, and a cleaning of the interior. More

The Ultimate Service Experience This is our second Herb Connolly Acura, and I have to say they just keep getting better. While being quarantined during his pandemic, they came t This is our second Herb Connolly Acura, and I have to say they just keep getting better. While being quarantined during his pandemic, they came to our home, picked up our vehicle, left us a loaner, and brought our vehicle back to us. The service they provide is beyond amazing. They kept me informed about everything they were doing and the fees involved. Thank you More