Metro Nissan of Montclair - Service Center

My rep was kind and considerate and my car was completed in a timely manner. in a timely manner. More

I'm very disappointed with the service department. I received a gift card only to be used in the service department. I kept on receiving emails that it was due to expire soon, today I decided what t I received a gift card only to be used in the service department. I kept on receiving emails that it was due to expire soon, today I decided what the heck I would use it and scheduled for my car to be serviced. All I needed was to have an oil change, fluids topped and a tire rotation. From the small print that I read on the email I knew it wouldn't cover the tire rotation, but for it not to cover the oil change because it wasn't considered a service is just wrong, in my opinion. ***FROM THE EMAIL*** *General Terms and Conditions Not redeemable for cash. Card expires August 31, 2023. Valid in our Service Department for only one transaction at Metro Nissan of Montclair. Cannot be used for tires or in conjunction with any other offers, maintenance plans or discounts. ** I will NOT be taking my car back to Montclair Nissan. Had I taken my car to Nissan of Puente Hills, they would have honored the gift card and saved me the trouble. Very DISAPPOINTED! More

Gracias por la atención Walter muy bien atendidos nos dio un buen servicio en esta compra que Dios lo bendiga, muchas gracias por su tiempo y atención un buen servicio en esta compra que Dios lo bendiga, muchas gracias por su tiempo y atención More

The process was quick and easy,he helped me so much when I was so stressed about the situation and he made it easier for me definitely be coming back for my next car I was so stressed about the situation and he made it easier for me definitely be coming back for my next car More

Carlos tried to sell me a tire sensor that according to him wasn’t working anymore. Went to local tire shop fixed at no cost. him wasn’t working anymore. Went to local tire shop fixed at no cost. More

The staff at Metro Nissan of Montclair made me feel very comfortable, not at all pressured and I felt like they really tried to give me a good deal. I bought my previous car from the same location.. comfortable, not at all pressured and I felt like they really tried to give me a good deal. I bought my previous car from the same location.. More

Great service.... happy with the outcome of my financing and my new car. My second car from Metro! my salesman was so patient courteous and helpful. and my new car. My second car from Metro! my salesman was so patient courteous and helpful. More

Walter was professional and knew exactly how to help get what we needed. Was detailed when explaining the contract process and information . Thank you so much! what we needed. Was detailed when explaining the contract process and information . Thank you so much! More

Javier S. service advisor Javier always takes the time to explain service preformed to my vehicles I bring in for service. Plus, he Keeps me informed on my vehicles progress du Javier always takes the time to explain service preformed to my vehicles I bring in for service. Plus, he Keeps me informed on my vehicles progress during service. I agree with others comments about Javier, that he makes you feel like a valued customer always. More

service dept (Javier) I felt like a valued customer by Javier. He handle my car repair. It took awhile, but it got done! I am please with the service Javier give me. This I felt like a valued customer by Javier. He handle my car repair. It took awhile, but it got done! I am please with the service Javier give me. This is what Customer Service is All About!!!! I will return again! Daniel Encheff More