Metro Nissan of Montclair

great experience very helpful i received good customer service while I was at nissan , good offers i was very pleased with my service at nissan . great deal! great experience i received good customer service while I was at nissan , good offers i was very pleased with my service at nissan . great deal! great experience More

Bad customer service Waited 30 min. to see a sales representative. Which there was about 20 of them when I first arrived just standing around having a pow wow. Worst custo Waited 30 min. to see a sales representative. Which there was about 20 of them when I first arrived just standing around having a pow wow. Worst customer service, they appraised my car way below market value. And showed me a few Altima overpriced at 27k. So I crossed the street and got me a way better car Q50 which was reasonable price compared to a Altima. Will not be doing future business with Metro Nissan. I will also make sure none of my friends and family don't go there as well. More

Honesty My daughter and I went to Metro to meet with Gil the fleet mgr (I wasn't aware of his capacity at the time of the email or phone call).He spoke to us My daughter and I went to Metro to meet with Gil the fleet mgr (I wasn't aware of his capacity at the time of the email or phone call).He spoke to us in a very friendly and professional manner,We of course.had apprehensive attitudes expecting heavy pressure experience,That was 180 degree opposite of what transpired,Our intentions were to purchase the base level Versa,But after Gil's professional logical explanation on why it wouldn't be a lasting fit,we changed our minds to a 2017 Sentra VS,We are glad we did,Now my daughter is happy,Mom is happy and I'm happy. Thanks. Gil we'll be back More

Great Customer Service Thank you to Felix Ayala !! Thanks to him I got my first car. Everything went so well. He was really nice and was very helpful. This is the first time Thank you to Felix Ayala !! Thanks to him I got my first car. Everything went so well. He was really nice and was very helpful. This is the first time I buy a car and Felix was very helpful. More

Felix was a great help! Very friendly I came in and Felix Ayala answered all my questions and got me exactly what I wanted. I definitely recommend him when ever looking for a new car. I came in and Felix Ayala answered all my questions and got me exactly what I wanted. I definitely recommend him when ever looking for a new car. More

Warning! If you buy a car they are great. But the moment something goes wrong good luck they have the worst customer service and mangers just stand there witho If you buy a car they are great. But the moment something goes wrong good luck they have the worst customer service and mangers just stand there without helping anyone. Just be careful when they tell you something wrong with your car take it to another shop to get checked they will try fix things that are not needed. Worst experience ever and I have been buying cars from them for 20 years I will never go back. And if say anything to them or complain they just till you to go somewhere else. More

Good service good deals Everyone was friendly and helped us get exactly what we wanted at a fair price. We left with a brand new car with no regrets Everyone was friendly and helped us get exactly what we wanted at a fair price. We left with a brand new car with no regrets More

It was fun. Adrian and Julio worked with us and were honest. Didn't wanna hustle you for your money while still establishing what they are asking for as well as w Adrian and Julio worked with us and were honest. Didn't wanna hustle you for your money while still establishing what they are asking for as well as what you're willing to pay. First time buying and it was a very pleasant. More

Amazing customer service I came in to trade in my lease I was worried I wouldn't get a good deal and instead they gave me an awesome deal Jason Quirarte and Edgar Gutierrez co I came in to trade in my lease I was worried I wouldn't get a good deal and instead they gave me an awesome deal Jason Quirarte and Edgar Gutierrez could not have done a better job very efficient straight forward yet very compassionate and truly did the best they could to meet my needs they went above and beyond to help me get into my new Altima I'm completely satisfied and will definitely refer friends and family to them .... love metro Nissan of Montclair More

Amazing customer service. Felix was very informative and had great interpersonal skills. Told me to give him a call any time of the day if there was any questions or trouble. Felix was very informative and had great interpersonal skills. Told me to give him a call any time of the day if there was any questions or trouble. More