Metro Nissan of Dallas

I hate this dealership, they sold me a car that I loved at a very high price. Buyers Beware do your research really well before negotiating the vehicle that you like. Nissan has one if the most beautiful at a very high price. Buyers Beware do your research really well before negotiating the vehicle that you like. Nissan has one if the most beautiful cars around but dealerships like Bankston Nissan of Dallas will spoil the happiness for you by selling the car at a very high price and conducting business in an unethical manner. More

I wanted to thank all of you @ Bankston Nissan especially Mr.Les Hopkins for how easy it was to buy a car from your dealership. He made sure that I walked away thinking it couldn't have been any easier than Mr.Les Hopkins for how easy it was to buy a car from your dealership. He made sure that I walked away thinking it couldn't have been any easier than this. Everything was sorted out, explained and made clear enough for anyone to understand. I love my car and couldn't ask for anything more. Purchasing my vehicle was a wonderful experience!! The vehicle's price, quality and especially the customer service by Les was top of the line. The car is fantastic as I am extremely impressed at the overall quality of the car and I take pride in showing it off to my friends who actually just love the car!!!! I have to give you guys a triple plus rating for your service as I came in a couple of times and Les took perfect care of the situation and addressed all my concerns. Infact he also made sure to send me follow up emails after the purchase of my vehicle to make sure everything was ok. This made me even more comfortable about choosing your dealership for doing business. I am pleased that the spirit of service is so strong with your dealership. Good job guys. Very satisfied!!!!!! The commitment to taking care of your customers is a RARITY these days, and this is so greatly appreciated at your dealership. Your care in dealing with me has really made an impression, I wouldn't hesitate to recommend you to my friends or family. Thanks again for all your hard work in making my purchase easy and stress free as now you have an appreciated and valued customer added to your list!! More

Jason was extremely helpful by taking my calls as a General Manager. He put in direct contact with TJ who was extremely professional and shared a lot of good information to help me make the right choic General Manager. He put in direct contact with TJ who was extremely professional and shared a lot of good information to help me make the right choice. I'm extremely happy with the purchase and knowing I received the best deal. Thanks to you both. More

I wanted to tell everyone about my experience with Bankston Nissan in Dallas. Sales - They have the most knowledgeable & friendly sales team that I have ever seen. They answered all my questions and Bankston Nissan in Dallas. Sales - They have the most knowledgeable & friendly sales team that I have ever seen. They answered all my questions and listened to what I said. We picked the right vehicle the first time around and I didn't have to haggle for hours over the price. Finance - Their financial team was top notch! Finance for me has always been the scary part of buying a vehicle. It's a lot of mumbo jumbo that most people try to rush you through and you feel violated at the end of it. Not with Bankston, they took the time and made sure I knew everything I was signing, I felt like they were working for me and not the dealership. I would recommend Bankston Nissan to anyone who is looking for not only a new vehicle but a partner. Thank guys! More

LETS JUST SAY IF YOU NEED RESULTS THIS IS THE PLACE TO GO. I WAS COMING FROM TYLER, TX(1HR 10MIN AWAY). THEY MADE SURE THAT I LEFT WITH A CAR FROM BANKSTON NISSAN. THEY WERE PERSISTENT AND FRIENDLY. DIDNT GO. I WAS COMING FROM TYLER, TX(1HR 10MIN AWAY). THEY MADE SURE THAT I LEFT WITH A CAR FROM BANKSTON NISSAN. THEY WERE PERSISTENT AND FRIENDLY. DIDNT NEED TO DEBATE ON GETTING A CAR FAX FROM THEM BECAUSE THERE IS ONE IN EVERYCAR AND THEY SHOW YOU THE REPAIRS THEY'VE DONE UPFRONT! More

After making apointments twice in 2 years for something other than routine maintenance, I got the round around before I could even get anything done, they do not care unless you want to spend $$, your warr other than routine maintenance, I got the round around before I could even get anything done, they do not care unless you want to spend $$, your warranty they do not want to do business with. The buying experience was good but service is a ripoff. Will not not not buy from them again. More

Car had 165 miles on it when purchased as new. At 26,000 Car had 165 miles on it when purchased as new. At 26,000 miles the dealership had "aligned" it, etc. 2 times. The first at around 3-4,000 miles when Car had 165 miles on it when purchased as new. At 26,000 miles the dealership had "aligned" it, etc. 2 times. The first at around 3-4,000 miles when extreme tire wear was noticed. Had it in again for the same problem... asked about help with replacing tires. They thought that was out of the question. Did say we must hit alot of curbs, etc. Took car to McKinney Nissan at 15,000 miles and again had it aligned which we paid for. At that time, so we could safely take our new car on vacation, bought 2 new Continental tires. $300 to prepare a new car??? This dealership also said once wear starts, aligning and rotating will not stop the uneven wear. So, both remaining tires need replaced at 26,000 miles. I've never had a car that couldn't easily go 50,000 miles on a set of tires and even wear. QUESTION.....is there anyway to determine if the car had damage in the 165 miles it was driven before we purchased it??? We think it is very possible. More

Unlike the others, my buying experience was excellent. I got a very good price on a Versa. They worked long and hard to get me a good financing rate. I rolled over some negative equity so that typically is got a very good price on a Versa. They worked long and hard to get me a good financing rate. I rolled over some negative equity so that typically is a financing nightmare. All and all I would buy from them again. We will see how the service goes later. More

I bought an '02 Altima after having a bad experience at a competing dealership the day before. The salesmen I had was excellent. He was super friendly and very low pressure. When they gave me the price I competing dealership the day before. The salesmen I had was excellent. He was super friendly and very low pressure. When they gave me the price I wanted ($1k under asking price) I immediately thought it was too easy and that I should have asked for a lower price. But I stuck with my offer and away I went. The car was well worth that price. My only knock on this dealership was watching the sales manager yell, scream, and act like a horses #@$ to my salesguy. He was upset because my guy was having my car washed and while he was doing that he lost another potential sale that was wating on him. I'm not here to say whether or not it was warranted but it was uncalled for to do it in front of a customer who was buying a car solely because of the salesman. The finance guy was a little 'rough' around the edges too. This review may be a bit nit-picky but I felt bad for the guy because he had done such a tremendous job with me. I would go back though. More

One week after the purchase of a new 2006 Titan, I call to have a steering pull adjusted. First the service advisor told me wheel alignments were not warranty. I informed him that I just taken delivery on to have a steering pull adjusted. First the service advisor told me wheel alignments were not warranty. I informed him that I just taken delivery on the truck. After getting the sales manager involved, they agreed to fix it. When I picked up the Titan the service advisor advised me that steering pull to the right was normal. (WRONG). Also during this visit the dealership scratched the driver’s side window tent supplied with the truck. I then had to schedule and bring the truck in for that repair. I also had to rent a car at MY EXPENSE. I have contacted the dealer’s customer relations rep (Carolyn Finley) and after the first conversation, she informed me I would get the rental fee reimbursed and check into the original problem. Days later I have faxed her and called her. NO RESPONCE More