Metro Nissan of Dallas

I bought an '02 Altima after having a bad experience at a competing dealership the day before. The salesmen I had was excellent. He was super friendly and very low pressure. When they gave me the price I competing dealership the day before. The salesmen I had was excellent. He was super friendly and very low pressure. When they gave me the price I wanted ($1k under asking price) I immediately thought it was too easy and that I should have asked for a lower price. But I stuck with my offer and away I went. The car was well worth that price. My only knock on this dealership was watching the sales manager yell, scream, and act like a horses #@$ to my salesguy. He was upset because my guy was having my car washed and while he was doing that he lost another potential sale that was wating on him. I'm not here to say whether or not it was warranted but it was uncalled for to do it in front of a customer who was buying a car solely because of the salesman. The finance guy was a little 'rough' around the edges too. This review may be a bit nit-picky but I felt bad for the guy because he had done such a tremendous job with me. I would go back though. More

One week after the purchase of a new 2006 Titan, I call to have a steering pull adjusted. First the service advisor told me wheel alignments were not warranty. I informed him that I just taken delivery on to have a steering pull adjusted. First the service advisor told me wheel alignments were not warranty. I informed him that I just taken delivery on the truck. After getting the sales manager involved, they agreed to fix it. When I picked up the Titan the service advisor advised me that steering pull to the right was normal. (WRONG). Also during this visit the dealership scratched the driver’s side window tent supplied with the truck. I then had to schedule and bring the truck in for that repair. I also had to rent a car at MY EXPENSE. I have contacted the dealer’s customer relations rep (Carolyn Finley) and after the first conversation, she informed me I would get the rental fee reimbursed and check into the original problem. Days later I have faxed her and called her. NO RESPONCE More

Went to Bankston in search of a good used car because I thought highly of the location in Irving. I see this 02 Altima that I like and saw the price of $10995. I was kind of curious of the miles because it thought highly of the location in Irving. I see this 02 Altima that I like and saw the price of $10995. I was kind of curious of the miles because it looked real good. I looked every where on the windshield for it and the only place I saw it was on a teeny-tiny stock sticker. Turns out it had 117,000 Miles. It just dosen't add up in my book. I would stay away! More