Metro Nissan of Dallas

I have to say I have had a great experience with this dealership.The customer service by far is the best ive seen.Jeff is an excellent sales representative and I would recommend him to my family and frie dealership.The customer service by far is the best ive seen.Jeff is an excellent sales representative and I would recommend him to my family and friends for a future car purchase. More

My salesman, Jeff Files, was wonderful. He took the time to help me find a vehicle with the options I needed that would fit into my budget. He made the whole process of buying a new car a much better exper to help me find a vehicle with the options I needed that would fit into my budget. He made the whole process of buying a new car a much better experience than I have ever had from any other dealers. More

My wife and I came to Bankston Nissan due to a poor experience with a competitor. We put in an inquiry online and Jeff followed up with us on a Juke. He was enthusiastic, knowledgeable and a pleasure t experience with a competitor. We put in an inquiry online and Jeff followed up with us on a Juke. He was enthusiastic, knowledgeable and a pleasure to deal with! Yancey (New Manager) helped as well and both representatives gave us reason to come back! We'll be Bankston customers for life, thanks again, guys! More

My experience at Bankston Nissan with Jeff was absolutely awesome! He was really great at explaining everything to me about the vehicle yet not being pushy at all. Of all the experiences i have had purchas awesome! He was really great at explaining everything to me about the vehicle yet not being pushy at all. Of all the experiences i have had purchasing vehicles in the DFW area this one was by far the best! No hassle and really a joy to work with. I would highly recommend Jeff and Bankston Nissan! More

Purchased new Rogue was given two keys from dealer. The following day discovered one key did not work. Immediately contacted dealer being that vehicle had just been purchase the night before. Was basically following day discovered one key did not work. Immediately contacted dealer being that vehicle had just been purchase the night before. Was basically told I was on my own key was not covered under 90 day warranty. After stressing vehicle had just been purchased and key given to me by the dealer and was not working dealer SHOULD fix. Was told my options were to go to walmart and purchase battery at my expense and see if that worked or take in to service dept and be charged. Charged to have something fixed that NEVER WORKED. I have 3 words for any potential customers of Bankston Nissan Dallas and they are "DON DAVIS NISSAN"!!!!!!!!! More

First told me 1 1/2 hrs to make a key told them I didn't have that muchtime, he talked to manager said he would get out in 30 mins or less. 1 1/2 hours later and attempts at selling , oil change, inspectio, have that muchtime, he talked to manager said he would get out in 30 mins or less. 1 1/2 hours later and attempts at selling , oil change, inspectio, remote. And on and on and still don't have car. Also won't give estimate when came inbut just quoted me my bill, $35 for key, 110 labor. I will never come back here or efer anyone here. More

I hate this dealership, they sold me a car that I loved at a very high price. Buyers Beware do your research really well before negotiating the vehicle that you like. Nissan has one if the most beautiful at a very high price. Buyers Beware do your research really well before negotiating the vehicle that you like. Nissan has one if the most beautiful cars around but dealerships like Bankston Nissan of Dallas will spoil the happiness for you by selling the car at a very high price and conducting business in an unethical manner. More

I wanted to thank all of you @ Bankston Nissan especially Mr.Les Hopkins for how easy it was to buy a car from your dealership. He made sure that I walked away thinking it couldn't have been any easier than Mr.Les Hopkins for how easy it was to buy a car from your dealership. He made sure that I walked away thinking it couldn't have been any easier than this. Everything was sorted out, explained and made clear enough for anyone to understand. I love my car and couldn't ask for anything more. Purchasing my vehicle was a wonderful experience!! The vehicle's price, quality and especially the customer service by Les was top of the line. The car is fantastic as I am extremely impressed at the overall quality of the car and I take pride in showing it off to my friends who actually just love the car!!!! I have to give you guys a triple plus rating for your service as I came in a couple of times and Les took perfect care of the situation and addressed all my concerns. Infact he also made sure to send me follow up emails after the purchase of my vehicle to make sure everything was ok. This made me even more comfortable about choosing your dealership for doing business. I am pleased that the spirit of service is so strong with your dealership. Good job guys. Very satisfied!!!!!! The commitment to taking care of your customers is a RARITY these days, and this is so greatly appreciated at your dealership. Your care in dealing with me has really made an impression, I wouldn't hesitate to recommend you to my friends or family. Thanks again for all your hard work in making my purchase easy and stress free as now you have an appreciated and valued customer added to your list!! More

Jason was extremely helpful by taking my calls as a General Manager. He put in direct contact with TJ who was extremely professional and shared a lot of good information to help me make the right choic General Manager. He put in direct contact with TJ who was extremely professional and shared a lot of good information to help me make the right choice. I'm extremely happy with the purchase and knowing I received the best deal. Thanks to you both. More

I wanted to tell everyone about my experience with Bankston Nissan in Dallas. Sales - They have the most knowledgeable & friendly sales team that I have ever seen. They answered all my questions and Bankston Nissan in Dallas. Sales - They have the most knowledgeable & friendly sales team that I have ever seen. They answered all my questions and listened to what I said. We picked the right vehicle the first time around and I didn't have to haggle for hours over the price. Finance - Their financial team was top notch! Finance for me has always been the scary part of buying a vehicle. It's a lot of mumbo jumbo that most people try to rush you through and you feel violated at the end of it. Not with Bankston, they took the time and made sure I knew everything I was signing, I felt like they were working for me and not the dealership. I would recommend Bankston Nissan to anyone who is looking for not only a new vehicle but a partner. Thank guys! More