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Metro Nissan of Dallas

Dallas, TX

Overview
Reviews
4.9
895 Reviews
Call Dealership (972) 450-2400
View Awards

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 895 reviews

February 20, 2023

I had such a nice experience at Metro Nissan of Dallas. Service Technician Jairo "Jay" Sanchez was very thorough in his explanation of the work my vehicle needed, and EACH employee I encountered displayed More

by jnblossom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Sanchez
Report | Print
Feb 22, 2023 -

Metro Nissan of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2023

All of the people I came in contact with at the dealership were very, very friendly More

by jnblossom
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Sanchez
Report | Print
Feb 21, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 17, 2023

Always welcoming and a fun experience. They work as a team and get the job done. Friendly and knowledgeable. Clean and comfortable environment. The best Nissan. More

by kathymermaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 20, 2023 -

Metro Nissan of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

These guys were amazing! I definitely recommend them when buying a car! Thank you so much Metro Nissan of Dallas! More

by jenniferlynn3221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 20, 2023 -

Metro Nissan of Dallas responded

Hi, thank you so much for your positive comments about Metro Nissan Of Dallas! Thanks for the recommendation, and have an amazing day!

February 14, 2023

I was sold a truck that stop working , after a few days. Employees Fred Robinson and Sonya Johnson provide very unprofessional services and try playing games with my refund. More

by Shell B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred Robinson and Sonya Johnson , Dustin Klimek
Report | Print
Feb 14, 2023 -

Metro Nissan of Dallas responded

Hello Shell B., Please accept our apology for any misunderstanding that you encountered. After several days of ownership, you towed your vehicle to us. We agreed to make things right and replace the battery at our cost, however you advised me that you wanted nothing further to do with the vehicle and wanted a check cut for the down payment. I advised and you understood that we could only refund the down payment back to the payment method you used. You advised that you cancelled the CC that was used 2 days after the transaction. Since you agreed that we would help you find another vehicle there was no further discussion with myself regarding the down payment until yesterday, 2/13/2023. You desired to test drive a 2014 Jetta and was advised by myself that our Sales Mgr., Fred Robinson would reach out to you to see if you qualified and if approved your down payment would go toward the new purchase. Fred Robinson notified you 3 hours before your arrival that unfortunately the vehicle had been sold. You showed up upset that it wasn't available explaining that the salesman had communicated (in error) that it was and at that time you demanded a refund. We politely rectified the situation and your $1,000 down-payment refund was processed on 2/13/2023 back to a new CC that you provided. Sincerely, Sonya Johnson Owner Loyalty Manager Metro Nissan of Dallas

February 13, 2023

My advisor Jarryd was knowledgeable and was able to recommend what needed to be done for my car. It was done in a timely and great manner More

by stevenrobbins92302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts-Poulin
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Feb 16, 2023 -

Metro Nissan of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2023

My service was excellent from the beginning to the end! Excellent service, customer for life More

by CANDORIS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 14, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 10, 2023

Jia Hsing has helped me twice here and is the reason i returned , he is super nice , quick and attentive. Did not try to sell me on anything i didn’t want , definitely great customer service! More

by Cindy T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Feb 13, 2023 -

Metro Nissan of Dallas responded

Hi Cindy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

If all are as knowledgeable and pleasant as Fabian your continuous success is guaranteed. Will return when in the area. More

by bdmorgan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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Feb 10, 2023 -

Metro Nissan of Dallas responded

Hi, thank you so much for your positive comments about Metro Nissan Of Dallas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

Customer service is great, now prices are kind of expensive, almost double of for expample a Honda dealer. More

by alejosac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 08, 2023 -

Metro Nissan of Dallas responded

Hi, thank you so much for your positive comments about Metro Nissan Of Dallas! If you have any further questions, please give us a call. We're always happy to help!

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