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Metro Nissan of Dallas

Dallas, TX

4.9
895 Reviews

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 895 reviews

April 21, 2023

Guy name Jacob made sure I was satisfied and made me feel comfortable he really deserves a bonus or a reward for his good works!!! He’s the best More

by Willie Dukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Jun 07, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 20, 2023

Metro Nissan and my service advisor Jarryd provided exceptional service. I will be recommending everyone I know to Metro Nissan. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Jun 07, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 20, 2023

Service was quick and informative! I normally make an appointment when needing maintenance on my vehicle but this time I didn’t have any time to and decided to see if I could via walk- More

by mmlinebarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts-Poulin, Dustin Klimek
Apr 20, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 19, 2023

Thanks Jarryd for helping me with the issue. I appreciate all your help and thanks again. More

by James M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd
Apr 20, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 17, 2023

The experience was good. The staff was great. They kept the waiting customer informed on their vehicle. More

by gloriadeanaddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service forgot name , Dustin Klimek
Apr 20, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 17, 2023

Jarryd was extremely helpful and was able to answer all of my questions. Customer service was 10/10! More

by palcu_lois
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Apr 20, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 14, 2023

Was so fast an easy walked in 8am was out by 9am . Great Service! Car feels new More

by SabrinaCole15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Apr 20, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 14, 2023

Great service in a timely manner. Excellent reception and follow up. Staffs are patient in explaining your vehicle condition and recommendations. More

by geoazike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Apr 20, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 14, 2023

Metro Nissan of Dallas, is a great place to receive service! The staff communicates well throughout the process and super friendly. I can sit in a clean and comfortable area where I can have a snack, d More

by Anabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Apr 20, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

April 13, 2023

Deceptive sales and finance practices. Tried to make warranty and GAP as mandatory at finance close. Dishonest practice. More

by RS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rather not list
Apr 14, 2023 -

Metro Nissan of Dallas responded

Hi RS, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (972) 450-2400 at your earliest convenience to discuss how we can turn this experience into a positive one. Sincerely, Metro Nissan of Dallas

Apr 14, 2023 -

RS responded

Once you have dealt dishonestly you can not rebuild trust with me. I tried to discuss the mandatory addition of warranty and GAP with finance man but he said he was not going to lose $5000 on the trade. His words these are not negotiable. This is after all negotiation with sales department and final price agreed. So there is no way you can repair dishonest dealing.

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