Metro Nissan of Dallas

Jia Hsing has helped me twice here and is the reason i returned , he is super nice , quick and attentive. Did not try to sell me on anything i didn’t want , definitely great customer service! returned , he is super nice , quick and attentive. Did not try to sell me on anything i didn’t want , definitely great customer service! More

If all are as knowledgeable and pleasant as Fabian your continuous success is guaranteed. Will return when in the area. continuous success is guaranteed. Will return when in the area. More

Customer service is great, now prices are kind of expensive, almost double of for expample a Honda dealer. expensive, almost double of for expample a Honda dealer. More

His Hsang was very helpful and upfront about the cost. He also help me set up financing. He made the entire transaction go smoothly. He also help me set up financing. He made the entire transaction go smoothly. More

Fabian is amazing he will go above and beyond to help you feel welcome and solve any issues you may have! Highly recommend going for service. feel welcome and solve any issues you may have! Highly recommend going for service. More

The staff was very welcoming and informative. Communication was clear about repairs on my vehicle and the service was great! Communication was clear about repairs on my vehicle and the service was great! More

Had a very good experience with the service department. Arturo was a positive, prompt, knowledgable, courteous, and communicative.experience. He gave me the options and knowledge to make several decisions Arturo was a positive, prompt, knowledgable, courteous, and communicative.experience. He gave me the options and knowledge to make several decisions without trying to push a hard sell. I felt very comfortable with my choices. You had my car for three days and he kept me continually apprised of the situation. I did not have to instigate any calls. I was concerned I might make it a few minutes past closing time to pick my car up and he assured me he would be there past closing time. He's the best! More

They always have a great customer service attention. Responsibility and they inform you very well about every detail of your car Responsibility and they inform you very well about every detail of your car More

Had a great experience again. Was there for scheduled maintenance and a repair. Jairo Sanchez was my Service Advisor. His communication skills were excellent. He understood me and Was there for scheduled maintenance and a repair. Jairo Sanchez was my Service Advisor. His communication skills were excellent. He understood me and I understood him. He was completely transparent about costs and timeframes. I needed some repair work done. Jairo brought up the possibility my warranty would cover it and went through the process of making a claim. He explained how my costs and time would be affected if the claim was accepted or if it was denied so I had no surprises when the claim was denied. Jairo checked in with me regularly while I waited. They completed my repairs 1 1/2 hours earlier than promised. Under promise and overdeliver is a great business model to keep happy customers. I bought my Nissan from this dealership 3 years ago and have been delighted with them in each of my interactions since then. More

Service was great. Always on top of communications. Arranged shuttle service on both days. Very professional from start to finish. Always on top of communications. Arranged shuttle service on both days. Very professional from start to finish. More