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Metro Nissan of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.9
768 Reviews
Call Dealership (972) 450-2400
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4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 768 reviews

February 28, 2023

Excellent service! Wonderful team! Everything went well. The buying process was quick and no hassle at all. Keep it up!!! More

by Tina Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Nambio, Dustin Klimek
Report | Print
Mar 03, 2023 -

Metro Nissan of Dallas responded

Hi Tina, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Nissan Of Dallas! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Jairzo was VERY punctual, professional , detail oriented and stayed consistent with my service visit and made my experience turnout to a better pleasure of experience . Went the extra mile to do his researc More

by breezy_bre09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairos, Dustin Klimek
Report | Print
Feb 27, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 20, 2023

Jairo Sanchez did a great job working with me and my vehicle. I'm sure he'd be excellent for everyone just like he was with me and my vehicle! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 22, 2023 -

Metro Nissan of Dallas responded

Hello Denise, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2023

I had such a nice experience at Metro Nissan of Dallas. Service Technician Jairo "Jay" Sanchez was very thorough in his explanation of the work my vehicle needed, and EACH employee I encountered displayed More

by jnblossom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Sanchez
Report | Print
Feb 22, 2023 -

Metro Nissan of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2023

All of the people I came in contact with at the dealership were very, very friendly More

by jnblossom
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Sanchez
Report | Print
Feb 21, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 17, 2023

These guys were amazing! I definitely recommend them when buying a car! Thank you so much Metro Nissan of Dallas! More

by jenniferlynn3221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 20, 2023 -

Metro Nissan of Dallas responded

Hi, thank you so much for your positive comments about Metro Nissan Of Dallas! Thanks for the recommendation, and have an amazing day!

February 17, 2023

Always welcoming and a fun experience. They work as a team and get the job done. Friendly and knowledgeable. Clean and comfortable environment. The best Nissan. More

by kathymermaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 20, 2023 -

Metro Nissan of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2023

I was sold a truck that stop working , after a few days. Employees Fred Robinson and Sonya Johnson provide very unprofessional services and try playing games with my refund. More

by Shell B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred Robinson and Sonya Johnson , Dustin Klimek
Report | Print
Feb 14, 2023 -

Metro Nissan of Dallas responded

Hello Shell B., Please accept our apology for any misunderstanding that you encountered. After several days of ownership, you towed your vehicle to us. We agreed to make things right and replace the battery at our cost, however you advised me that you wanted nothing further to do with the vehicle and wanted a check cut for the down payment. I advised and you understood that we could only refund the down payment back to the payment method you used. You advised that you cancelled the CC that was used 2 days after the transaction. Since you agreed that we would help you find another vehicle there was no further discussion with myself regarding the down payment until yesterday, 2/13/2023. You desired to test drive a 2014 Jetta and was advised by myself that our Sales Mgr., Fred Robinson would reach out to you to see if you qualified and if approved your down payment would go toward the new purchase. Fred Robinson notified you 3 hours before your arrival that unfortunately the vehicle had been sold. You showed up upset that it wasn't available explaining that the salesman had communicated (in error) that it was and at that time you demanded a refund. We politely rectified the situation and your $1,000 down-payment refund was processed on 2/13/2023 back to a new CC that you provided. Sincerely, Sonya Johnson Owner Loyalty Manager Metro Nissan of Dallas

February 13, 2023

My advisor Jarryd was knowledgeable and was able to recommend what needed to be done for my car. It was done in a timely and great manner More

by stevenrobbins92302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts-Poulin
Report | Print
Feb 16, 2023 -

Metro Nissan of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2023

My service was excellent from the beginning to the end! Excellent service, customer for life More

by CANDORIS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek
Report | Print
Feb 14, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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