Metro Nissan of Dallas

First I was met by a sales analyst who tried to tell me my insurance was expired, he went on to tell me that’s my car didn’t pass inspection because I needed tires, tried to sale me a battery when it’s not my insurance was expired, he went on to tell me that’s my car didn’t pass inspection because I needed tires, tried to sale me a battery when it’s not having any problems, and tried to up sell me I get my car back and I have several items missing from my vehicle, never had problems before been going there since my purchase of the vehicle, but this lying to up sales , I won’t be back again, lost my business More

The service guy . ”Jay” was awesome ! Very professional. He explained all I need and asked him with courtesy. ”Jay” was awesome ! Very professional. He explained all I need and asked him with courtesy. More

I thank Jarryd for his professional manner of how he handled my concern. He was timely and very helpful. handled my concern. He was timely and very helpful. More

Guy name Jacob made sure I was satisfied and made me feel comfortable he really deserves a bonus or a reward for his good works!!! He’s the best comfortable he really deserves a bonus or a reward for his good works!!! He’s the best More

Service was quick and informative! I normally make an appointment when needing maintenance on my vehicle but this time I didn’t have any time to and decided to see if I could via walk- I normally make an appointment when needing maintenance on my vehicle but this time I didn’t have any time to and decided to see if I could via walk-in. Management quickly greeted me with a smile and asked how they could service me and assigned a service advisor, Jarryd to me right away. I explained what I needed and he informed how long it would take and if any other issues were found I would be texted them and the process time of my vehicle as it’s being serviced. I truly like being able to see/know from point to point how my vehicle is being fixed from the seat of my chair in their waiting room. I did have one additional small issue that I was texted and it made it so easy to agree or disagree with fixing it, which I did. I was even discounted off of my service in addition to my points. I was in and out within minutes of the time frame I was told! I continue to have great and friendly service every time I come to Nissan. More

Metro Nissan and my service advisor Jarryd provided exceptional service. I will be recommending everyone I know to Metro Nissan. exceptional service. I will be recommending everyone I know to Metro Nissan. More

Thanks Jarryd for helping me with the issue. I appreciate all your help and thanks again. I appreciate all your help and thanks again. More

Jarryd was extremely helpful and was able to answer all of my questions. Customer service was 10/10! of my questions. Customer service was 10/10! More

The experience was good. The staff was great. They kept the waiting customer informed on their vehicle. The staff was great. They kept the waiting customer informed on their vehicle. More

Great service in a timely manner. Excellent reception and follow up. Staffs are patient in explaining your vehicle condition and recommendations. Excellent reception and follow up. Staffs are patient in explaining your vehicle condition and recommendations. More