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Metro Nissan of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.9
769 Reviews
Call Dealership (972) 450-2400
View Awards

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 769 reviews

August 31, 2023

The process was a good experience especially working with Chrystal, 10 out of 10 would recommend More

by msnelle2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrystal Hamilton-King
Report | Print
Aug 31, 2023 -

Metro Nissan of Dallas responded

Hello, We are so excited that everything was to your satisfaction. It was our pleasure to help you with your new vehicle. Thank you for your positive review and welcome to the Metro Nissan Family! I will be sure to give Chrystal kudos! If there is anything else that we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Metro Nissan of Dallas

Aug 31, 2023 -

Metro Nissan of Dallas responded

Hello, We are so excited that everything was to your satisfaction. It was our pleasure to help you with your new vehicle. Thank you for your positive review and welcome to the Metro Nissan Family! I will be sure to give Chrystal kudos! If there is anything else that we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Metro Nissan of Dallas

August 31, 2023

Excellent service, I have been in different Nissan dealership this is my favorite one. THANK YOU. More

by ARASOJO0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony from Service Department
Report | Print
Sep 01, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

August 30, 2023

Literally still haven’t received my tag/paper work and I bought my car June 1, ridiculous More

by hannahellenadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio Villarreal
Report | Print
Aug 31, 2023 -

Metro Nissan of Dallas responded

Hello Hannah, I apologize for the mix up and the delay. .Please reach out to me directly as I have your items for you. Sincerely, Sonya Johnson Owner Loyalty Manager Metro Nissan of Dallas

August 29, 2023

Ryan Wright is awesome! ! He goes above and beyond to make sure your vehicle is taken care of. He is the best!!! More

by monicaco77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright, Shea Merritt, Israel Espinoza
Report | Print
Aug 30, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback I have given Ryan kudos! If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dalla

Nov 07, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2023

Done in timely manner. Shuttle driver was the bomb! Anthony in service was great too. More

by 55dogdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Aug 30, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dalla

Nov 07, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

I had to pay for them to fix something that was broken before sale a fast and slick con More

by eddielarch55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Klimek, Julian Solorzano
Report | Print
Aug 28, 2023 -

Metro Nissan of Dallas responded

Hello Eddie, we are sorry to hear that you are not satisfied with your recent experience with us. We would like to work towards a resolution, so if you are willing, please contact us at (972) 450-2400 x1105 to discuss this further. Sincerely, Owner Loyalty Manager Metro Nissan of Dallas

Aug 28, 2023 -

eddielarch55 responded

I will call tomorrow but been calling for over a week your voice mail is full

August 28, 2023

This is the best Nissan dealership I have gone to. The service team there is really great. More

by Shelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Solorzano, Chrystal Hamilton-King
Report | Print
Aug 29, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

Nov 07, 2023 -

Metro Nissan of Dallas responded

Hi Shelia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

The customer service was great. The staff was friendly and courteous towards myself as well as my family. Munzer's demeanor was a major factors in our decision to purchase the vehic More

by cynthia.davis4810
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Munzer, Julian Solorzano
Report | Print
Aug 28, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

August 28, 2023

Took care of me like they always have, made sure I understood everything and let me know what I’ll need in the future. Will be back! More

by ANDREWSOTELO694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name but she works in service
Report | Print
Aug 29, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

Nov 07, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2023

I was told that I needed a new battery and that it would cost $240. I found that odd because I purchased that battery 9 months ago. I went to Auto Zone the next day and was told that I didn't need to replac More

by BKMANNING88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know these people
Report | Print
Aug 28, 2023 -

Metro Nissan of Dallas responded

We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (972) 450-2400 x1105 at your earliest convenience to discuss how we can turn this experience into a positive one. Owner Loyalty Manager Metro Nissan of Dallas

Sep 02, 2023 -

BKMANNING88 responded

What do you have in mind?

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