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Metro Nissan of Dallas

Dallas, TX

4.9
873 Reviews

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 873 reviews

November 22, 2023

Despite shortage of staff, they did the repair work well in a reasonable amount of time. More

by AGANDE
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Nov 24, 2023 -

Metro Nissan of Dallas responded

Hi Agande, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 22, 2023

Ryan Wright is by far the most professional service advisor that I have ever worked with. More

by wyattf94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Nov 24, 2023 -

Metro Nissan of Dallas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Nissan Of Dallas! If you have any further questions, please don't hesitate to reach out!

November 22, 2023

I had my car towed into this dealership on a Sunday night after it overheated nearby. The advisor with whom I spoke on the phone the next morning listened carefully and was very helpful, and he did everythin More

by Carolyn M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 24, 2023 -

Metro Nissan of Dallas responded

Hi Carolyn, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2023

The service is very great they are professional and rapid.i can't wait to get another car from them More

by DSCALES271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms sonya, Dustin Klimek, Julian Solorzano, Shea Merritt, John Juan Harvey, Julio Villarreal, Israel Espinoza, Bronson Lockhart, Chrystal Hamilton-King, Matthew Kusez
Nov 24, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 20, 2023

I will definitely return to this dealership for service. Wait time was about an hour and the advisor was very helpful. More

by AGONZALES087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
Nov 22, 2023 -

Metro Nissan of Dallas responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 20, 2023

Horrible experience. Nothing was done. You took my money and only reset the light that came right back on. I am not satisfied at all. More

by JESHANNON517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Israel Espinoza
Nov 21, 2023 -

Metro Nissan of Dallas responded

Hello Jeshannon, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We understand your light came back on, and we want to let you know that our DIAGNOSTIC has a 6 month warranty. We would appreciate the opportunity to change your experience and have that checked out for you at no charge. We hope you are willing to give us another chance and we look forward to see you soon!

Nov 21, 2023 -

JESHANNON517 responded

I have no intensions of coming back there. You had one time to impress me, and you failed to do so and was not truthful about it. I have lost all trust in you. Therefore, you will not receive another penny from me or anyone I know.

November 19, 2023

Christopher was awesome When I pulled up at the dealership, he was ready to assist and kept me posted on my requested service the entire time. Keep up the exceptional customer service, Chris!! More

by droberts2428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 21, 2023 -

Metro Nissan of Dallas responded

Hello! Thank you for taking the time to let us know how we did, it's experiences like yours that really keep us motivated! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Nissan Of Dallas. We hope to be of service to you again in the future. Best wishes, Metro Nissan Of Dallas

November 19, 2023

Excelente servicio el personal muy atento y amable y lo mejor es q es la agencia Nissan la q me brinda el servicio. Para mi versa. Saludos desde Dallas Tx. More

by ROJAS70R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Villarreal
Nov 21, 2023 -

Metro Nissan of Dallas responded

Hola! Gracias por sus palabras tan amables! Nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en Metro Nissan Of Dallas. Esperamos ser de servicio para usted nuevamente en el futuro y muchas gracias por tomarse el tiempo de informarnos como estuvo su visita con nosotros, feliz dia!

November 17, 2023

I purchased a Certified Pre-owned 2018 Nissan Rogue. Prior to purchase I was given the carfax and there was a minor accident involving the front driver's bumper. Upon seeing the vehicle it appeared the More

by 697.trinity
Recommend Dealer
No
Employees Worked With
Sonya Johnson, Ryan Wright, Bronson Lockhart
Nov 18, 2023 -

Metro Nissan of Dallas responded

Hi 697.trinity, thank you for taking the time to let us know about your recent experience. We regret that you had a negative experience, and will use this as an opportunity to improve.

November 17, 2023

I drive over an hour to Metro Nissan of Dallas because I know I will be taken care of. More

by sdablett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Nov 18, 2023 -

Metro Nissan of Dallas responded

Hello! we're so happy that we have been able to go above and beyond your expectations! Truly, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience, we appreciate your feedback and we look forward to your next visit!

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