
Metro Nissan of Dallas
Dallas, TX
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I had my car towed into this dealership on a Sunday night after it overheated nearby. The advisor with whom I spoke on the phone the next morning listened carefully and was very helpful, and he did everythin after it overheated nearby. The advisor with whom I spoke on the phone the next morning listened carefully and was very helpful, and he did everything he could to get my car taken care of as quickly as possible. I was surprised when they found contaminants in the brake fluid and when they said the coolant needed to be flushed because I had just taken the car to another dealership a week earlier, where the brake fluid had supposedly been serviced. Metro Nissan apparently did a much more thorough job than the other place. They got the coolant flushed as well as fixing the main problem with my car. They also gave me a loaner car when they learned they’d have to wait an extra day for a part. I really appreciate the quality service and friendliness of this Nissan Dealership. More
The service is very great they are professional and rapid.i can't wait to get another car from them rapid.i can't wait to get another car from them More
Horrible experience. Nothing was done. You took my money and only reset the light that came right back on. I am not satisfied at all. Nothing was done. You took my money and only reset the light that came right back on. I am not satisfied at all. More
Christopher was awesome When I pulled up at the dealership, he was ready to assist and kept me posted on my requested service the entire time. Keep up the exceptional customer service, Chris!! dealership, he was ready to assist and kept me posted on my requested service the entire time. Keep up the exceptional customer service, Chris!! More
Excelente servicio el personal muy atento y amable y lo mejor es q es la agencia Nissan la q me brinda el servicio. Para mi versa. Saludos desde Dallas Tx. mejor es q es la agencia Nissan la q me brinda el servicio. Para mi versa. Saludos desde Dallas Tx. More
I purchased a Certified Pre-owned 2018 Nissan Rogue. Prior to purchase I was given the carfax and there was a minor accident involving the front driver's bumper. Upon seeing the vehicle it appeared the Prior to purchase I was given the carfax and there was a minor accident involving the front driver's bumper. Upon seeing the vehicle it appeared the accident had been fixed and Nissan 127 pt inspection indicated such and it appeared in sight to be back to new condition. After driving for 1 week the bumper started to separate from the body of the vehicle and it was obvious that the repairs before sale was NOT done correctly. I immediately brought it to the dealerships attention. Long story short I now have had to obtain an attorney because Metro Nissan refuses to "JUST DO THE RIGHT THING". Very disappointed and will never buy again nor will I ever recommend them. More