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Metro Nissan of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.9
768 Reviews
Call Dealership (972) 450-2400
View Awards

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 768 reviews

November 20, 2023

Horrible experience. Nothing was done. You took my money and only reset the light that came right back on. I am not satisfied at all. More

by JESHANNON517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Israel Espinoza
Report | Print
Nov 21, 2023 -

Metro Nissan of Dallas responded

Hello Jeshannon, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We understand your light came back on, and we want to let you know that our DIAGNOSTIC has a 6 month warranty. We would appreciate the opportunity to change your experience and have that checked out for you at no charge. We hope you are willing to give us another chance and we look forward to see you soon!

Nov 21, 2023 -

JESHANNON517 responded

I have no intensions of coming back there. You had one time to impress me, and you failed to do so and was not truthful about it. I have lost all trust in you. Therefore, you will not receive another penny from me or anyone I know.

November 19, 2023

Christopher was awesome When I pulled up at the dealership, he was ready to assist and kept me posted on my requested service the entire time. Keep up the exceptional customer service, Chris!! More

by droberts2428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Nov 21, 2023 -

Metro Nissan of Dallas responded

Hello! Thank you for taking the time to let us know how we did, it's experiences like yours that really keep us motivated! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Nissan Of Dallas. We hope to be of service to you again in the future. Best wishes, Metro Nissan Of Dallas

November 19, 2023

Excelente servicio el personal muy atento y amable y lo mejor es q es la agencia Nissan la q me brinda el servicio. Para mi versa. Saludos desde Dallas Tx. More

by ROJAS70R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Villarreal
Report | Print
Nov 21, 2023 -

Metro Nissan of Dallas responded

Hola! Gracias por sus palabras tan amables! Nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en Metro Nissan Of Dallas. Esperamos ser de servicio para usted nuevamente en el futuro y muchas gracias por tomarse el tiempo de informarnos como estuvo su visita con nosotros, feliz dia!

November 17, 2023

I purchased a Certified Pre-owned 2018 Nissan Rogue. Prior to purchase I was given the carfax and there was a minor accident involving the front driver's bumper. Upon seeing the vehicle it appeared the More

by 697.trinity
Recommend Dealer
No
Employees Worked With
Sonya Johnson, Ryan Wright, Bronson Lockhart
Report | Print
Nov 18, 2023 -

Metro Nissan of Dallas responded

Hi 697.trinity, thank you for taking the time to let us know about your recent experience. We regret that you had a negative experience, and will use this as an opportunity to improve.

November 17, 2023

I drive over an hour to Metro Nissan of Dallas because I know I will be taken care of. More

by sdablett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Report | Print
Nov 18, 2023 -

Metro Nissan of Dallas responded

Hello! we're so happy that we have been able to go above and beyond your expectations! Truly, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience, we appreciate your feedback and we look forward to your next visit!

November 16, 2023

My Service Advisor is always friendly and gives the best customer service that I have experienced in a long time. There was one other gentleman in the department I can't remember his name but he made me the More

by MONICASCC222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and Parts Department
Report | Print
Nov 18, 2023 -

Metro Nissan of Dallas responded

Hi Monica! we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We can't wait to see you again, have a great day!

November 16, 2023

Jia was very helpful in helping me determine what services were necessary and in giving me the pricing for services I know will be coming up shortly. Thanks man! More

by MIGTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Nov 18, 2023 -

Metro Nissan of Dallas responded

Hello! thank you for your kind words and thank you for taking the time to let us know how we did, we are glad we could help! We look forward to your next visit! Take care!

November 16, 2023

Metro Nissan always offers prompt and excellent service. Would definitely recommend to anyone needing vehicle maintenance. More

by NissanFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
Report | Print
Nov 18, 2023 -

Metro Nissan of Dallas responded

Hello! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Nissan Of Dallas. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 15, 2023

I received great service all around. Will definitely return here to have my vehicle serviced in the future. More

by reinhartrhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Report | Print
Nov 16, 2023 -

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2023

Very good service, friendly people. Fast, good coffee! Respectful and professional. Give me very good deal for oil change. More

by yevgeniy777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Solorzano, Israel Espinoza
Report | Print
Nov 17, 2023 -

Metro Nissan of Dallas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Nov 18, 2023 -

Metro Nissan of Dallas responded

Hello! thank you for your kind words! We're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to your next visit!

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