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Metro Nissan of Dallas

Dallas, TX

4.9
872 Reviews

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 872 reviews

April 13, 2024

Every time I visit this dealership I receive excellent service. Christopher Tabora is a great employee. He is very attentive and answers any question I ask with care. More

by Kaitlyn45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tabora
Apr 15, 2024 -

Metro Nissan of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 16, 2024 -

Metro Nissan of Dallas responded

We're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Metro Nissan Of Dallas! Until the next time we meet, have a great rest of your day!

April 12, 2024

Ryan is absolutely the BEST and made my experience a 10! My previous experience was not good but he made sure to change that for me. More

by Monicasaenz81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Apr 14, 2024 -

Metro Nissan of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 16, 2024 -

Metro Nissan of Dallas responded

Hi Monica! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Nissan Of Dallas. Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! We're looking forward to your next visit with us!

April 12, 2024

I bought Nissan rogue 2023 on February 2023 and have serviced and oil changed here until February 2024 I found the windshield reservoir cap disappeared then my service advisor promised me will resolve w More

by Teeshogun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Wright
Apr 13, 2024 -

Metro Nissan of Dallas responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 450-2400. We look forward to hearing from you.

Apr 16, 2024 -

Metro Nissan of Dallas responded

Hello! My name is Angela, I'm the Owner loyalty manager here at Metro Nissan Dallas I am writing to extend my sincerest apologies for the disappointing experience you had during your visit to our dealership. Your feedback is incredibly valuable to us, and it deeply concerns me to learn that we fell short of meeting your expectations. At our dealership, we strive to provide exceptional service to each and every customer, and it is disheartening to hear that we did not succeed in doing so during your visit. Please know that your satisfaction is of utmost importance to us, and we are committed to addressing the issues you encountered to prevent similar occurrences in the future. We understand that your time is valuable, and it is never our intention to inconvenience our customers in any way. I would like the opportunity to address your concerns. Please reach out to me directly at 469-655-6745 when you have a chance. Thank you, and I look forward to hearing from you.

April 11, 2024

Friendly, flexible and courteous, accommodating. Prompt service, not salesy, and pushy. Understands customer needs and expectations More

by Maneesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Jia
Apr 12, 2024 -

Metro Nissan of Dallas responded

Maneesh, we are very happy we could provide you with a positive experience! thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2024

Ryan was so helpful, I felt welcome from the second I drove up. Every service was cleared with me before they performed it and there were no surprise charges. Such a wonderful experience. 10/10 would get More

by Janissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service and Mark in Sales, Dustin Klimek, John Juan Harvey, Angela Molina
Apr 11, 2024 -

Metro Nissan of Dallas responded

Janissan, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. Your kind words mean a lot to our team, and they serve as a reminder of why we love what we do. More importantly, I want to express my gratitude for allowing us the opportunity to service your vehicle. Trusting us with your automotive needs is something we don't take lightly, and we're honored to have earned your confidence. Your satisfaction is at the forefront of everything we do, and we're thrilled to hear that we've met your expectations. Please let us know if there is anything else we can do for you; we are more than happy to help and we're looking forward to your next visit with us!

April 10, 2024

Ryan Wright is a great service manager. He kept me informed and offered sensible solutions. More

by mickeyhightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright, John Juan Harvey, Angela Molina
Apr 12, 2024 -

Metro Nissan of Dallas responded

Hello! we are so pleased you enjoyed your visit to Metro Nissan Of Dallas! we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2024

Was easy to test drive a vehicle and leave to do more research before coming back to buy. More

by Mic
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yousef Morshedian
Apr 11, 2024 -

Metro Nissan of Dallas responded

Hi Mic, thank you for taking the time to leave a review for us at Metro Nissan Of Dallas. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2024

Excellent service from every angle. They deserve more than 5 stars. Recommended for buy a new or used cars. Thank you Mark. More

by Singhgetsmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek, Julian Solorzano, Shea Merritt, John Juan Harvey, Kenny LeMoine, Rosario Rodelo, Adam Ramzamali, Angela Molina
Apr 11, 2024 -

Metro Nissan of Dallas responded

Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care and have a great day!

April 08, 2024

Sales portion of the transaction was superb. Demond Lee is a star, and was extremely helpful to work with. His no-xx approach was helpful, and he was extremely knowledgeable with the Nissan pr More

by alexstyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Lee
Apr 10, 2024 -

Metro Nissan of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

April 07, 2024

Had an unexpected flat tire. The tire had to be replaced. The tire was replaced and oil was changed. Car was also washed. Was not expecting this level of for a flat tire. It wa More

by cgrauwiler31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Juan Harvey
Apr 08, 2024 -

Metro Nissan of Dallas responded

I wanted to take a moment to express our heartfelt gratitude for choosing us to service you with the needs that came unexpectedly. We understand the importance of reliable and efficient service when it comes to maintaining your vehicle's performance and safety. Your trust in our expertise means a great deal to us, and we are committed to ensuring that your experience with us continues to exceed your expectations. Please let us know if there is anything else we can do for you; we are more than happy to help! and we're looking forward to your next visit with us!

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