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Metro Nissan of Dallas

Dallas, TX

4.9
805 Reviews

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 805 reviews

January 26, 2025

Service dept. Team was excellent. The advisor and manager listened to what my issue was, ordered the part needed right away, scheduled me in a couple days later More

by MBURTON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Solorzano, Matilda Reynoso
January 25, 2025

Great service center. Quick in and out, light on the pocket and Jia Hsing is fantastic. More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
January 23, 2025

Was checked in quickly and my service was done in less than an hour ..Great service More

by elperez831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Jan 26, 2025 -

Metro Nissan of Dallas responded

Thank you for sharing your experience! We're glad to hear you were checked in quickly and that your service was completed efficiently. Providing great service in a timely manner is our priority. We look forward to serving you again!

January 23, 2025

Always kind and courteous. Provide great service, knowledgeable and explain any issues well. Been going to them for 8 years. Trust completely! More

by ktcordes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Jan 26, 2025 -

Metro Nissan of Dallas responded

Thank you so much for your loyalty over the past 8 years! We're thrilled to hear that our kindness, courtesy, and expertise have earned your trust. It means the world to us that you rely on our team to provide great service and clear explanations. We truly appreciate your continued support and look forward to serving you for many more years to come!

January 21, 2025

They go beyond my expectation, was treated like the only customer available. MATILDA REYNOSO at Metro Nissan of Dallas was very professional and good at her job. More

by adeyinka072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Jan 21, 2025 -

Metro Nissan of Dallas responded

Thank you for your kind review! We’re delighted to hear that Matilda went above and beyond to make you feel like our top priority. Her professionalism and dedication to providing exceptional service truly shine. We’ll make sure to share your wonderful feedback with her. We appreciate your support an d look forward to assisting you again !

January 21, 2025

Anthony Contreras, Took excellent care of my car, and had it ready even earlier than I was told, excellent service, very polite, and one of the best people I've had to deal with in an extremely long time More

by fcola2265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
Jan 21, 2025 -

Metro Nissan of Dallas responded

Thank you for sharing your experience! We're thrilled to hear that Anthony provided you with excellent service and went above and beyond to ensure your car was ready ahead of schedule. It's wonderful to know he left such a positive impression with his professionalism and leadership. We'll be sure to share your kind words with him. We appreciate your support and look forward to serving you again!

January 21, 2025

If I could give less than a 1 star rating, I certainly would. I purchased a vehicle from them two years ago. The vehicle died and I had to replace it. Since it is only 2 years from the purchase date, the More

by reverie630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Florian, Brandon Davis
Jan 21, 2025 -

Metro Nissan of Dallas responded

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. Your feedback is important to us, and we want to resolve this matter as quickly as possible. Please reach out to us directly at 972-450-2415 so we can address your concerns and work toward a resolution. We appreciate your patience and look forward to assisting you.

January 20, 2025

David and his team always take good care of me! Fast check in and went over any concerns with me More

by Rdraidrtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Jan 21, 2025 -

Metro Nissan of Dallas responded

Thank you for the wonderful review! We're glad to hear that David and the team continue to take great care of you. Fast check-ins and addressing your concerns are priorities for us, and we’re happy to deliver. We appreciate your trust and look forward to serving you again!

January 19, 2025

Demond Lee was AMAZING in helping us with my car purchase!! He was very knowledgeable and really worked to help the process go smoothly More

by mrandmrsmorrison2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Florian, Demond Lee
Jan 21, 2025 -

Metro Nissan of Dallas responded

Thank you so much for your amazing review! We're thrilled to hear that Demond provided such knowledgeable and exceptional service during your car purchase. He takes great pride in making the process as smooth as possible for our customers. Please don't hesitate to reach out if there's anything additional we can do for you; we are more than happy to help!

January 18, 2025

D i d exactly what I requested. T h a n k y o u . . More

by Abyjawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Jan 20, 2025 -

Metro Nissan of Dallas responded

Thank you for sharing your feedback! We’re glad we could meet your request. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. We’d love the opportunity to turn your 3-star experience into a 5-star one!

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