Metro Nissan of Dallas
Dallas, TX
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I had some problems with my locks that were previously fixed and Jia took such great care of me! He got me in and out, provided a loaner, and at the end told me everything was covered by my warranty so I fixed and Jia took such great care of me! He got me in and out, provided a loaner, and at the end told me everything was covered by my warranty so I didn't have to come out of pocket! I don't normally use dealerships for normal maintenance, but I keep coming back here because of the great customer service. Everyone is so nice and friendly and really does their best to get you taken care of and back on the road. More
I have been taking my Nissan Rogue to Metro Nissan for the past 3 years for service. They always treat their customers with respect and care. Jia is my service advisor, and he is awesome. I would highl the past 3 years for service. They always treat their customers with respect and care. Jia is my service advisor, and he is awesome. I would highly recommend seeing Jia when you bring your Nissan for a service. They don't pressure you to get other work done on your car. The wait time (if you are waiting) is not bad. This service department is way better than the one where I had purchased my car and will continue to come back for maintenance/service. More
Service Department was very helpful. Made suggestions but was not pushy about having additional things done. Staff was friendly and courteous. They kept me informed of the progress of my Made suggestions but was not pushy about having additional things done. Staff was friendly and courteous. They kept me informed of the progress of my vehicle via text and phone calls. More
Great job with my car service. Jia Hsing was a great help. I did not feel that he was just trying to sell me things but truly wanted to make sure my car was up to par. Jia Hsing was a great help. I did not feel that he was just trying to sell me things but truly wanted to make sure my car was up to par. More
I called ahead for a walk-in appt for an oil change, without issue and I was very appreciative of that! Matilda did a great job and was very efficient. I appreciate the quiet work space, wifi, snacks, a without issue and I was very appreciative of that! Matilda did a great job and was very efficient. I appreciate the quiet work space, wifi, snacks, and water too so I can get work done while I’m waiting. More