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Metro Mazda of Mesquite

Mesquite, TX

4.8
1,202 Reviews

15900 Lyndon B Johnson Fwy

Mesquite, TX

75150

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1,202 Reviews of Metro Mazda of Mesquite

June 15, 2023

Great service, fast response, good communication. Except for the mandatory review afterwards that you keep getting as a text message on your phone More

by SMITH.KATELYN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Giddings, Jose Gomez, Chris Lies
June 15, 2023

Dont stand on there word be carefull customers Before buy car from metro Mazda Thanks More

by INDUSRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriela Duran, Jose Gomez, Kaionte Robertson, William Schmidt
June 15, 2023

Great customer service very efficient and friendly. Called me back with everything I needed to know regarding my car . Will definitely be coming back More

by woodschristian992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
June 14, 2023

The sales man was super nice and helpful. He really listen to what I wanted and gave me helpful info about the car More

by ALEXISSPICER411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Garrett, William Schmidt
June 14, 2023

Great service and professionalism. Love the ability to text and video share diagnosis and work being performed with upfront pricing. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
June 14, 2023

Amazing! ! Everyone was very nice and they were able to take care of all my needs! More

by MRSHANNARIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Duran, Isaiah Giddings, Jose Gomez, Chris Lies, William Schmidt, Jason Vaporis
June 14, 2023

Excellent experience with Metro Mazda of Mesquite. Sales Consultant, Armando, was very helpful and knowledgeable. The team was extremely flexible and upfront throughout the whole process. I would d More

by matt_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia, Armando Hernandez, Joshua Hernandez, William Schmidt
June 12, 2023

So far as I can tell at this point is that Metro Mazda seems to have it’s customer’s best interests in mind, especially in the service department. Having to work around all the construction has to be a ch More

by JLHOAG1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Giddings
June 12, 2023

Sales personnel were very direct and transparent. We were able to have a good and reasonable deal. Unfortunately, it will take you ages to have your car repair even a simple as flat tire issue(>10hou More

by julygrapes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Camacho, Armando Hernandez
Jun 12, 2023 -

Metro Mazda of Mesquite responded

Hello Mrs. I am Gabriela Duran Owner Loyalty Manager I am very sorry about the hole confusion this morning. The normal Process is that when a car gets drop off to our dealer specially after hours is for the customer to notify service dep as soon as possible the next day to make sure some one is aware . this morning we found a car parked outside our gate and we did not know who drop it off or why was the car here for. I had to run a report to check who was the owner and that's how we found your information. when I called you we were all trying to figure it our were the keys were because no note was left for us, I am glad we were able to find the keys and now we are currently working on finding what the problem is with the tire. per our previous conversation on the phone you car will be ready around 5pm thank you so much if you have any other questions feel free to contact me directly at 972-686-6200 ext 1536

June 12, 2023

We had great experience with metro Mazda ,,car service experience was very good and timely.. More

by Bajethashalini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Giddings, Jose Gomez, Armando Hernandez, Chris Lies
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