Metro Mazda of Mesquite
Mesquite, TX
Filter Reviews by Keyword
By Type
1,202 Reviews of Metro Mazda of Mesquite
After paying for my service, on the way home I realized they had not changed the clock to its correct time. I called the service provider Jose twice over several days and he never returned any of my calls they had not changed the clock to its correct time. I called the service provider Jose twice over several days and he never returned any of my calls. In addition, they didn’t do everything I asked for and thought I paid for. More
I'm genuinely impressed, and I trust the guys I worked with. I usually avoid dealerships because of crappy teams that don't care and treat me as a woman, trying to push jobs or parts on me. And I understa with. I usually avoid dealerships because of crappy teams that don't care and treat me as a woman, trying to push jobs or parts on me. And I understand the workload, it's a lot. But Jose and the team working on my car showed genuine care and will to help. Like giving me mechanic tips on my particular make and model. Even in the conditions they had with the construction going on and unusual heatwave. I also appreciated the video with the mechanic's notes, it's helpful with future fixes or notes when I fix my own stuff. In particular pointing out parts I need to keep an eye on since they notice it. I'll bring my car here anytime to support these guys. More
Above and beyond customer service. Serviced my vehicle within an hour and showed me some features on my Mazda all with a great attitude. Thank you! Serviced my vehicle within an hour and showed me some features on my Mazda all with a great attitude. Thank you! More
Filled out the check with the wrong VIN number. Why is this even a thing when your job is literally to triple check the VIN. It creates unnecessary stress and extra work on the buyer. Why is this even a thing when your job is literally to triple check the VIN. It creates unnecessary stress and extra work on the buyer. More