Metro Mazda of Mesquite
Mesquite, TX
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1,202 Reviews of Metro Mazda of Mesquite
Amazing car buying experience! We were greeted by Teresa Mayon. She was friendly, no pressure and customer focused. She took the time to listen to what we wanted and what was import We were greeted by Teresa Mayon. She was friendly, no pressure and customer focused. She took the time to listen to what we wanted and what was important to us. She was thorough in reviewing the cars features and demonstrating some to us. She helped us find the perfect car. When it came to pricing she worked with management to get a price that worked for us. The entire process from start to finish was the best car buying experience I have ever had. (Not just saying that) Of course it's best to go as prepared as possible so they can meet you half way. Teresa thank you again. It's no surprise why you have over 15 years experience with that dealership. They are very lucky to have you! More
oil change Everyone was very polite. Took a bit longer than I was told but good work was done. I would recommend this dealership. Much better run under the new o Everyone was very polite. Took a bit longer than I was told but good work was done. I would recommend this dealership. Much better run under the new ownership More
Disingenuous Dealer My daughter purchased a Mazda 3 Turing from this dealership. This is her first time purchase and the finance manager who initially took care of the My daughter purchased a Mazda 3 Turing from this dealership. This is her first time purchase and the finance manager who initially took care of the matter was borderline rude. He openly told my daughter and my wife it was "very frustrating" for him to help us. GSM intervened and took care of the matter. However, now she wanted to buy an extended "Mazda Extended Total Confidence" warranty. After many phone calls and back and forth the Sales Manager agreed to a price. When she went to purchase the warranty the whole story changed. They offered a 3rd party warranty. When she inquired on why Mazda warranty was not offered as negotiated, his response was Mazda "does not offer any extended warranty". That is a false statement. Mazda like all manufactures do offer warranty. They may want to sell 3rd party warranty for heavy markup purposes. For a representative of a manufacturer to even deny selling the company warranty shows their lack of confidence in the product they represent and sell. Never ever will buy a vehicle from this dealer again More
Very pleasant experience… A new vehicle purchase can be a very stressful experience. The sales personnel I dealt with did not employ high pressure sales techniques and were ve A new vehicle purchase can be a very stressful experience. The sales personnel I dealt with did not employ high pressure sales techniques and were very knowledgeable about their product line and were able to answer all my questions and concerns… More
Nice experience… Made an appointment for a safety recall and a 5k maintenance… had expected the service to be around 3-4 hours and was going to use their courtesy shut Made an appointment for a safety recall and a 5k maintenance… had expected the service to be around 3-4 hours and was going to use their courtesy shuttle service for a ride home… The service advisor assured me the service would not exceed 1.5 hours so I decided to wait…in almost exactly 1 hour and 30 minuets the car was ready…very satisfied! More
Great processes and professional people. Working with TJ Shoola was great. TJ is friendly, professional, and is well informed about the cars. The leasing process was pain-less and customer f Working with TJ Shoola was great. TJ is friendly, professional, and is well informed about the cars. The leasing process was pain-less and customer friendly. Job well done More
Happy daughter The task of buying a car can be a beating. The experience here was anything but that. Emily was patient with my daughter as she sorted thru the many c The task of buying a car can be a beating. The experience here was anything but that. Emily was patient with my daughter as she sorted thru the many choices of vehicles. The business side of the deal was not difficult or unpleasant. More
Not impressed I set an appointment with a sales rep, when I get there, he was not there. I was told he was off that day. The truck was sold that I was there to look I set an appointment with a sales rep, when I get there, he was not there. I was told he was off that day. The truck was sold that I was there to look at. (Not a huge deal). But they only offered me not even half off what my car is worth for trade. I understand that they need to make something by selling the car back, but to low ball the offer so much turned me away instantly More
Jared (J Rod) was great. Very attentive. Jarrod Smith was great and had a great sense of humor. Staff was great and enjoy the car. Just a wonderful experience. I will absolutely recommend Jar Jarrod Smith was great and had a great sense of humor. Staff was great and enjoy the car. Just a wonderful experience. I will absolutely recommend Jarrod and Mazda of Mesquite again. More
Carrie is so attentive and knowledgeable I bought my car in 2014 and always bring it to get service. I believe that at one point the service advisors were changed (maybe when new owner took o I bought my car in 2014 and always bring it to get service. I believe that at one point the service advisors were changed (maybe when new owner took over) and my experience going there now it's better than ever. Carrie is my service advisor and hope she never leaves Mazda. More