Metro Mazda of Mesquite

Good experience Gabby was wonderful and a great person to represent your outfit , I will send my friends to her . She showed empathy about my situation. I would buy Gabby was wonderful and a great person to represent your outfit , I will send my friends to her . She showed empathy about my situation. I would buy anything from, like my next car! More

Mazda of Mesquite After purchasing our CX-5 we have received superior customer service & car maintenance. We love our car and the people who help us take car of it. Tha After purchasing our CX-5 we have received superior customer service & car maintenance. We love our car and the people who help us take car of it. Thank you Billy. More

Very accommodating friendly service . The whole crew was awesome from the GM to the sales Finance was incredible as well ! Gabby Bart and Bret and Nasser were great I test drove the The whole crew was awesome from the GM to the sales Finance was incredible as well ! Gabby Bart and Bret and Nasser were great I test drove the car with Gabby. Very professional lady. More

Awesome experience and great car deal!! Being a first time buyer I was skeptical about being able to get a good deal but thanks to Mike Cannon and Gabby our salesperson, we were able to get Being a first time buyer I was skeptical about being able to get a good deal but thanks to Mike Cannon and Gabby our salesperson, we were able to get exactly what we wanted! More

Great car buying experience Found model I was looking for, wanted a different color and gave me an upgrade in a color I wanted for same price. Robert took great care Found model I was looking for, wanted a different color and gave me an upgrade in a color I wanted for same price. Robert took great care More

Happy MazdaMom Completely satisfied from registering online for a oil change to driving out. I was greeted the moment I drove up & made to feel special. I enjoyed th Completely satisfied from registering online for a oil change to driving out. I was greeted the moment I drove up & made to feel special. I enjoyed the complimentary WiFi, TV, snacks and beverages available. My car looked great also from car wash performed after work was done. Great job ! More

Customer For Life While researching different vehicles and planning a trip to another area where a friend I trust works at a dealership, Teresa with Mazda of Mesquite r While researching different vehicles and planning a trip to another area where a friend I trust works at a dealership, Teresa with Mazda of Mesquite reached out to me to see if I would be interested in considering their dealership. I advised that I already had a negotiated price and plans, but if they could match it I would be interested in coming by. A few hours later that day I arrived at the dealership and she was with another customer, but assured me that she would make sure I was in good hands with Emily. Emily did great assisting me with the process and when we hit a snag due to a hold on my credit report, she patiently provided all of the details for me to call and get the hold released. They even let me take the car home for the weekend knowing I wouldn’t be able to resolve it on a Saturday afternoon. The manager came over as well and also wanted to reassure me that all was well and it would be an easy process. On Monday I was able to get my credit hold released and returned on Wednesday to finalize the purchase. I was greeted again with a smile and introduced to Brent in finance to sign the paperwork and seal the deal. I work in a similar industry and seeing the coordinated efforts of Teresa, Emily, and Brent work so smoothly I have no doubt that they value the whole team there and of course the customer. Well done team and thank you! I love my new Mazda 6 and will recommend Mazda of Mesquite to everyone I know when they are in the market for a new car! More

Quality Service Very honest and good quality service. I didn’t feel pressured by the staff and the waiting area was comfortable. My service advisor Angela Gomes was v Very honest and good quality service. I didn’t feel pressured by the staff and the waiting area was comfortable. My service advisor Angela Gomes was very professional and thorough. All of the technicians that I encountered were friendly and informative with my car’s diagnostic. More

First new car My husband went from a dodge diesel to a car and wasn't happy but that was until we met Gabby and she made car shopping fun and easy! My husband loves My husband went from a dodge diesel to a car and wasn't happy but that was until we met Gabby and she made car shopping fun and easy! My husband loves his Mazda! Great price and everyone was friendly. They made sure we were happy and was in our range. We test drove probably 6 or 7 cars and Gabby was amazing never once complained and made sure we were happy with our car even weeks after buying. It's nice to have someone who wants to make sure the customer is happy. More

Poor Customer Service I went to Mazda of Mesquite to purchase my first car. The sales staff were extremely aggressive, did not listen to what I wanted, and made me feel ext I went to Mazda of Mesquite to purchase my first car. The sales staff were extremely aggressive, did not listen to what I wanted, and made me feel extremely uncomfortable. The sales representative presented me an offer and I accepted. However, the offer I was shown was not the same offer on the contract. The sales rep made changes to the offer without notifying me/ asking my permission. When I became aware of his fraudulent behavior I contacted the dealership to get the issue resolved. The dealer was unresponsive and not helpful. I will never be conducting business with this dealer again. More