Metro Lexus - Service Center

Michael in parts was very professional and knowledgeable. He was a pleasure to work with. Thank you Michael and Logan in service He was a pleasure to work with. Thank you Michael and Logan in service More

Josh was his usual efficient and professional self. The Service Department at Metro Lexus is the best I’ve experienced. The Service Department at Metro Lexus is the best I’ve experienced. More

From the moment I entered Lexus Service Department everyone was attentive, caring, and focused on meeting my needs. Rate them #1 everyone was attentive, caring, and focused on meeting my needs. Rate them #1 More

This dealership is by far the most professional environment that I have encountered. I own a Ford but was treated the same as a luxury brand owner. Cassie in service went above and beyond to take c environment that I have encountered. I own a Ford but was treated the same as a luxury brand owner. Cassie in service went above and beyond to take care of my vehicle needs. I cannot say enough good things about her! Thank you! More

The dealership has been courteous and helpful. I particularly like the fact that the service personnel take time to explain the work that is proposed. I particularly like the fact that the service personnel take time to explain the work that is proposed. More

The service was great I called and got right in and Jeff Miller is always a pleasant person to work with. Thank you! Miller is always a pleasant person to work with. Thank you! More

I was greeted correctly when I came in the door and was saying to right away he explained and gave me a good quote on what my price would run and I have to checking it out explain to options father things saying to right away he explained and gave me a good quote on what my price would run and I have to checking it out explain to options father things that I could have done went over my car history and let me know where to proceed from there walk me out to my car on the InAnd was very courteous More

I submitted an A+ review of the employee who handled our requests for services on our Lexus. Did that last evening. Please be sure he gets credited!! requests for services on our Lexus. Did that last evening. Please be sure he gets credited!! More

Very good customer service, timely service, reliable and easy to make appointments. Nice waiting area with refreshments. easy to make appointments. Nice waiting area with refreshments. More

I requested a transmission flush, coolant flush, and check transmission because it is slipping. After Metro having my car for three days, I picked it up and they had not flushed the transmission. I spec check transmission because it is slipping. After Metro having my car for three days, I picked it up and they had not flushed the transmission. I specifically brought my car there because I wanted to see if a flush would get rid of the slip. I called the service writer three times and never received a call back (turns out he was off, but nobody told me that). On the plus side, I was given a very nice loaner car, and they do use the correct coolant when they did the radiator flush. More