Metro Lexus - Service Center

My experience was exceptional. Service was excellent. Everyone I spoke to spoke with was helpful and very professional. I wouldn't buy a car anywhere else. Service was excellent. Everyone I spoke to spoke with was helpful and very professional. I wouldn't buy a car anywhere else. More

Excellent service department. Thorough, professional and honest. We especially appreciate Jeff Miller's attention to detail. Thorough, professional and honest. We especially appreciate Jeff Miller's attention to detail. More

Very accommodating and friendly staff. I got my oil changed and car detailed. When I got the car back it looked and smelled brand new. I got my oil changed and car detailed. When I got the car back it looked and smelled brand new. More

James replaced the battery in the remote key. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. More

Jeff Miller and the staff was very helpful and professional. Very knowledgeable about any questions or concerns we had. Very satisfied with service. Would recommend to anyone I know that needs qu professional. Very knowledgeable about any questions or concerns we had. Very satisfied with service. Would recommend to anyone I know that needs quality work done More

Josh is a great asset to the service department. He kept me informed the entire time and when it came time to discuss the work that needed to be done and explained in detail the importance why he re He kept me informed the entire time and when it came time to discuss the work that needed to be done and explained in detail the importance why he recommended changing the brakes now before winter. Josh and Jeff are the reasons I continue work with Metro Lexus service. Thank you guys More

Great review, thanks to Paul in service. He personally took care of my car and made sure I had a ride to the airport and ride back to the dealership. He personally took care of my car and made sure I had a ride to the airport and ride back to the dealership. More

The service dept was very helpful in assisting with my car issue. They went the extra mile and were very informative. I trust their opinions. car issue. They went the extra mile and were very informative. I trust their opinions. More

Great Customer Service. Fair Pricing. Convenient Scheduling. Professional 100% satisfied with entire experience. Highly recommend! Fair Pricing. Convenient Scheduling. Professional 100% satisfied with entire experience. Highly recommend! More

I have been a Lexus owner since 2004 and have worked with many service consultants in both Florida and Ohio. Cassie Thadeus is, by far, the best. She is knowledgeable, professional and very cognitional to sp many service consultants in both Florida and Ohio. Cassie Thadeus is, by far, the best. She is knowledgeable, professional and very cognitional to speak with. Cassie makes me feel like I'm working with a trusted friend. Thanks, again, Metro Lexus for the great service and I would recommend your service department to anyone as long as they have the opportunity to work with someone as wonderful as Cassie. More