Metro Lexus - Service Center

Great! Service staff is Informative, thorough, timely and professional. Will certainly return when in need. Service staff is Informative, thorough, timely and professional. Will certainly return when in need. More

We were very pleased with the service provided by Metro Lexus. We have been a customer for at least 10 years and have always been satisfied with their sales people and service. Lexus. We have been a customer for at least 10 years and have always been satisfied with their sales people and service. More

Staff were terrific in taking car in and in delivering it to me!!! Thanks to all! to me!!! Thanks to all! More

Was greeted pleasantly and kept updated throughout the day on my vehicle. Appreciated that greatly. day on my vehicle. Appreciated that greatly. More

When you finished with the service of my car, i was given a bill by someone and it showed that it was twice as high as the estimate. I left a little disappointed since I was told they did other things which a bill by someone and it showed that it was twice as high as the estimate. I left a little disappointed since I was told they did other things which merit the increase in rate. But later in the day I received a call from Paul Cooper explaining that a mistake had been made with the identifying code for the service and I would be defunded half of what I paid. I was extremely delighted and impressed by Paul double checking the service paperwork to make sure everything went ok, since he was the one who checked me in! I am very impressed and grateful to Paul Cooper for his very thorough examination of what happened that I will personally ask for him on my 30,000 mile checkup. I look forward to seeing him again as he seems as honest as the days are getting long, as the old saying goes! Thank you Paul for your diligence in this matter, I look forward to seeing you again soon! More

We are 25 plus customers of this dealership and their service and sales staff have given us excellent attention every time. We highly recommend them and will come back again. service and sales staff have given us excellent attention every time. We highly recommend them and will come back again. More

Jeff Miller is a great asset to the Lexus team. Jeff knows the product and works with the customer. he goes above and beyond to help his customer. Jeff knows the product and works with the customer. he goes above and beyond to help his customer. More

Great service. Good information provided to me regarding needs at future visit appointment was completed in time. Good information provided to me regarding needs at future visit appointment was completed in time. More

Pleasantly surprised to work with a service department that has me as their top priority. Cordis was great, he explained everything, patiently answering my questions . Everyone I had contact with was fr that has me as their top priority. Cordis was great, he explained everything, patiently answering my questions . Everyone I had contact with was friendly and helpful. More

Great customer service overall. Service manager is informative and helpful. Work performed in a professional and timely manner. Top notch dealership. Service manager is informative and helpful. Work performed in a professional and timely manner. Top notch dealership. More