Back

Metro Lexus - Service Center

Cleveland, OH

4.9
174 Reviews

174 Reviews of Metro Lexus - Service Center

Sort by
January 03, 2025

Always a pleasant experience whenever we visit Metro Lexus. Abed always makes sure to take care of us. More

by Cszuch2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Metro Lexus responded

We're delighted to hear that Abed consistently provides you with a pleasant experience at Metro Lexus. Thank you for your continued support!

January 01, 2025

Clean showroom, inviting and knowledgeable staff. I have always had a positive experience when visiting Metro Lexus More

by jasonzemke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Metro Lexus responded

Thank you for sharing your positive experiences with us at Metro Lexus! We're delighted to hear that our clean showroom and knowledgeable staff have consistently met your expectations. We are looking forward to welcoming you back soon!

October 31, 2024

Purchased my RC F 5 years ago from Christian at Metro Lexus, Cleveland. Service over the past 5 years mostly was directed by Jeffrey. Jeffrey was always on top of what was needed and kept me informed. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Metro Lexus responded

Thank you for sharing your experience with us at Metro Lexus! It's fantastic to hear that Christian and Jeffrey have provided excellent service over the years. We appreciate your recommendation and are glad you're enjoying your RC F!

October 25, 2024

This is a great dealership and Cordis Bunch does an excellent job each time I take my car in for service. He is polite, very knowledgeable, friendly and listens attentively to my questions and painstak More

by apedro1279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Metro Lexus responded

Thank you for sharing your experience with Cordis and the team at Metro Lexus! We're delighted to hear that his attentive service and expertise have made each visit a positive one. We appreciate your support and look forward to serving you in the future!

September 25, 2024

This trip in was quick,efficient,and friendly. What more could you ask for. The communication from Adam in service was great. More

by tpfaffohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Metro Lexus responded

We're delighted to hear that your visit was quick, efficient, and friendly! Adam and the Metro Lexus team appreciate your feedback. Thanks for choosing us!

September 24, 2024

Knowledge of the vehicles was impressive, and he took the time to understand my needs and helping me find the perfect car. More

by Natasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler LaBondano
Sep 24, 2024 -

Metro Lexus responded

Natasa, we're delighted to hear that our team at Metro Lexus was able to help you find the perfect car. Thanks for sharing your experience!

September 20, 2024

Everyone was very nice. I got helped right away. The dealership was very clean. Terry was very nice. More

by Doc9391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler LaBondano
Sep 23, 2024 -

Metro Lexus responded

It is terrific to hear that you had such a positive experience with Terry and our team! Thank you for being a great Metro Lexus customer. Drive safely!

August 16, 2024

I appreciate how nice the valet people were and timely they were when picking my up and returning my car, I also like they where very informative on what was done to my car. It has always been a pleas More

by Sanitybell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Bekoscke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience! We're glad to hear our valet team and service staff at Metro Lexus provided timely and informative assistance. We appreciate your continued support!

August 08, 2024

Jeff was great explained everything and even had my vehicle done before he said he would. More

by MISSY3130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Metro Lexus responded

Thank you for sharing your kind words about Jeff! We are happy to have you as a Metro Lexus customer.

June 18, 2024

I enjoy the Metro experience for maintenance . Jeff in the service dept. is always a pleasure to deal with. The process is seamless and efficient dropping off the vehicle and driving away in the l More

by Cavsnba RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Metro Lexus responded

Thank you for your loyalty over the past 10 years! We're delighted to hear that Jeff and our Metro Lexus service team continue to provide a seamless and efficient experience. We appreciate your trust in us!

2
...