Metro Lexus - Service Center

Wonderful This is my third Lexus ES 350. When I arrived at the Metro Lexus dealership I met Robert Sprosty. He was very attentive and patient answering all o This is my third Lexus ES 350. When I arrived at the Metro Lexus dealership I met Robert Sprosty. He was very attentive and patient answering all of my questions and concerns. Would highly recommend him to my friends. More

Service Department is the Best For many years, I have had my Lexus serviced at Metro Lexus. The service staff is friendly, knowledgeable, efficient, informative and fair. I have a For many years, I have had my Lexus serviced at Metro Lexus. The service staff is friendly, knowledgeable, efficient, informative and fair. I have always enjoyed my service experience at Metro Lexus. The auto spa is terrific also. More

Easy, quick, and rewarding experience I had the pleasure of working with Desiree Payne at Metro Lexus last week. I was interested in buying out my old lease, and she provided me with sever I had the pleasure of working with Desiree Payne at Metro Lexus last week. I was interested in buying out my old lease, and she provided me with several options, explaining the pros and cons of each. She was extremely thorough and pleasant to be around. Never once did I feel pressure to make a decision one way or the other, and that was the main reason I decided to buy. More

6mo service Chris is the best service advisor I have ever worked with. He is extremely pleasant, professional, and competent. I trust his judgement. Provides pers Chris is the best service advisor I have ever worked with. He is extremely pleasant, professional, and competent. I trust his judgement. Provides personalized servixe. More

An Excellent Experience The Lexus Service Department is excellent, and, after service, my car was was returned in perfect condition. The information I was given by Cordis was The Lexus Service Department is excellent, and, after service, my car was was returned in perfect condition. The information I was given by Cordis was thorough, with a follow-up call in the afternoon to inform me of progress and the car's future needs. Another great experience with Lexus! More

A positive experience! The service was performed in a outstanding manner. I was told that my 10k service would take about two hours. So I waited. Sure enough, two hours late The service was performed in a outstanding manner. I was told that my 10k service would take about two hours. So I waited. Sure enough, two hours later I was driving home. The waiting area was very comfortable and provided refreshments and entertainment. Great dealership and great employees. More

Marvelous! Leased this car last year from Karen M. and couldn’t be happier. Contacted her this weekend with a question about vehicle and she responded immediate Leased this car last year from Karen M. and couldn’t be happier. Contacted her this weekend with a question about vehicle and she responded immediately. I would highly recommend Karen and this dealership. And of course my Lexus IS a very sweet vehicle. LOVE IT! More

OUTSTANDING DEALERSHIP FOR SALES AND SERVICE ANNETTE AND I HAVE HAD EXCELLENT RELATIONSHIPS WITH TWO OUTSTANDING EMPLOYEES OF METRO LEXUS FOR THE PAST TEN YEARS. KEVIN McGUIRE IN SALES AND STEV ANNETTE AND I HAVE HAD EXCELLENT RELATIONSHIPS WITH TWO OUTSTANDING EMPLOYEES OF METRO LEXUS FOR THE PAST TEN YEARS. KEVIN McGUIRE IN SALES AND STEVEN GIERKE IN SERVICE. BOTH PROVIDE FIRST CLASS CUSTOMER SERVICE IN EVERY PART OF THEIR JOB. WHAT A PLEASURE DOING BUSINESS AT METRO LEXUS OUTSTANDING FACILITY. (4 RX 350'S AND 1 NX 300) IN THE PAST 10+ YEARS. More

Cordis Bunch was great. He gave me great customer service and I appreciate it. Good job Cordis and keep up the good work. Metro has and needs good employees like you. He gave me great customer service and I appreciate it. Good job Cordis and keep up the good work. Metro has and needs good employees like you. More

Excellent customer service. I have chosen Metro Lexus as my service provider since I purchased a new Lexus ES350 in September of 2015. The ease in making the appointments via th I have chosen Metro Lexus as my service provider since I purchased a new Lexus ES350 in September of 2015. The ease in making the appointments via the web and appointment time slot availability is truly what makes doing business with Metro Lexus a pleasure. More