162 Reviews of Metro Lexus - Service Center
I’m always treated with respect. Also, any changes or additions to the planned work are fully discussed and explained. I will continue to take my car to Metro Lexus for service. additions to the planned work are fully discussed and explained. I will continue to take my car to Metro Lexus for service. More
I have been working with Metro Lexus since 2003, and have always received excellent service. always received excellent service. More
Just had my ES 350 serviced at Metro Lexus. Jeff Miller took care of getting me in and out efficiently, with a loaner ready upon my arrival. Jeff explained all the services to be done and worked with me to took care of getting me in and out efficiently, with a loaner ready upon my arrival. Jeff explained all the services to be done and worked with me to make cost effective decisions. All in all, great experience. More
Service occurred as we discussed if not a bit faster. Overall excellent experience. Overall excellent experience. More
The service was excellent, thorough, and professional the same as it has been since 1999. same as it has been since 1999. More
I took my car in for service and Cordis got me in and into a service loaner quickly on a very busy day. into a service loaner quickly on a very busy day. More
Dave was very positive and helpful. Dave took personal care to help me with a small chip and went above to help me. Others can learn to be more positive like Dave care to help me with a small chip and went above to help me. Others can learn to be more positive like Dave More
Skylar was superb in fixing my problem with the remote function app. She had a complete understanding of the app and her communication skills were outstanding. Then she helped me with questions long afte function app. She had a complete understanding of the app and her communication skills were outstanding. Then she helped me with questions long after closing time. Never had anyone in any scenario go that far beyond the call. Every experience with Metro has been superb. More
Jeff Miller is by the far best thing about Metro Lexus Service. His attention to detail and care is cut above the rest. I ask for him always. Service. His attention to detail and care is cut above the rest. I ask for him always. More
I have dealt with Kevin through the either leasing or purchasing of 5 Lexus. He is personable, knowledgeable and gracious. Every question about the difference in features between my 2015 RX350 and the purchasing of 5 Lexus. He is personable, knowledgeable and gracious. Every question about the difference in features between my 2015 RX350 and the new 2020 RX350 was answered completely and in understandable terms. Kevin is the perfect sales representative as he reacts courteously with both the public and his fellow team members. The entire atmosphere of the dealership is one of first class treatment of potential and existing clients. From the receptionists' pleasant greetings to the efficiency of the service department representatives, the client is meant to feel welcome and important. I recommend a visit to Metro Lexus. More