Back

Metro Lexus

Cleveland, OH

4.9
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Contact Dealership

13600 Brookpark Rd

Cleveland, OH

44135

Directions

By Type

Showing 3,122 reviews

March 31, 2025

Tori Grinzinger did a great job of finding the perfect car for me. She provided useful information before and during our test drive, and then found the exact car I wanted once I decided to buy. I was impr More

by donsinkocpa@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that Tori provided such excellent service and helped you find the perfect car at Metro Lexus. Thank you for sharing your positive experience with us, and we hope you're enjoying your new ride!

March 31, 2025

Purchasing our Lexus GX550 at Metro Lexus was a great experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from the More

by Dlreed67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that the entire process, from test drive to delivery at Metro Lexus, was enjoyable. We look forward to welcoming you back in the future! Enjoy your new Lexus GX 550!

March 31, 2025

The dealership was very helpful and accommodating. They were able to answer any questions I had and were very knowledgeable More

by Nx350
Recommend Dealer
Yes
Employees Worked With
Maria Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus was helpful and knowledgeable during your visit. Thank you for choosing us, and we hope to assist you again in the future!

March 31, 2025

Love it. Christian Miller is my favorite car salesman. Have been coming here for years. On car number 3 from them. More

by Trumguard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that Christian Miller has made your experiences at Metro Lexus so positive! Thank you for choosing us time and again, and we hope you enjoy car number 3 just as much.

March 31, 2025

Didn’t end up purchasing a car but Seth was extremely helpful with any questions or requests I had during my visit. More

by Carguy47
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're glad to hear that Seth was able to assist you during your visit at Metro Lexus! Even if a purchase wasn't made, we appreciate the opportunity to help and hope you'll consider us in the future.

March 31, 2025

I can’t say enough about how wonderful my experience was in leasing a car from LEXUS. I dealt with Maria Calderon, and she went out of her way to make the process stress free and fun. The finance department More

by wspencerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that Maria and the Metro Lexus team made your leasing experience enjoyable and stress-free! It's fantastic to know our finance department was helpful as well. Thank you for recommending us, enjoy your new ride!

March 31, 2025

Maria sold me a ES350 and I absolutely love it. She was very knowledgeable on the vehicle and was able to show me all of the features it provided! She was very patient and understanding when it cam More

by Tony9538
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maria Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

It's fantastic to hear that Maria provided you with such a knowledgeable and patient experience at Metro Lexus! We're delighted you love your ES350, and we look forward to welcoming you back for any future car needs. Enjoy all the features of your new vehicle!

March 30, 2025

I had one of the best ever buying experience. I used to cringe at thought of going into a dealership. This time was terrific. More

by Pamala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Pamala, we're delighted to hear that your experience at Metro Lexus was terrific and changed your perspective on dealership visits. Thank you for sharing this positive feedback!

March 30, 2025

I recently purchased my first Lexus vehicle from Metro Lexus of Ohio. My salesperson was Abed Darwish he was excellent. He was patient and knowledgeable. He answered all of my questions. I explained to hi More

by Tash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trae Harris
Mar 31, 2025 -

Metro Lexus responded

Thank you for sharing your wonderful experience with Abed at Metro Lexus! We're delighted to hear that he was able to meet all your needs and make the process enjoyable. Enjoy every moment in your new Lexus, and we appreciate the recommendation!

March 30, 2025

This dealership could find the car for us, when no one else could. Candace was amazing, extremely polite, and went the extra mile! More

by moxb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We're delighted to hear that Candace and the Metro Lexus team were able to find the perfect car for you! Thank you for sharing your positive experience with us. Enjoy your new ride!

...
8
...