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Metro Lexus

Cleveland, OH

4.9
2,944 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 2,944 reviews

December 29, 2024

I had a great experience with Metro Lexus and that was due to the great assistance I received working with Allison Smith. The process was super easy and didn’t have the usual hours long sales experience. More

by Relouis59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Allison made your experience at Metro Lexus so seamless and enjoyable. Thank you for recommending us!

December 28, 2024

I had an amazing experience working with Ryan at the dealership. He was incredibly kind, easy to communicate with, and made the entire car-buying process stress-free. Ryan went above and beyond to ensur More

by yupitszoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

We're delighted to hear that Ryan made your car-buying experience at Metro Lexus so enjoyable and stress-free! Our team is dedicated to providing exceptional service, and it's great to know we hit the mark. Thank you for recommending us!

December 28, 2024

I can't believe how helpful RYAN was during our visit. We wanted to test drive Lexus's Electric vehicle (which we ended up loving btw--coming from Tesla) and Ryan made it happen for us in *minutes*. He wa More

by jrosati
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Ryan and the Metro Lexus team made your visit so smooth and informative. Enjoy exploring all the features of your new electric vehicle!

December 28, 2024

Wow! Usually new cars are a nightmare but this was shockingly simple. I didn’t have to spend hours waiting around playing financing games. I just cannot More

by J.orlando78
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

We're delighted to hear that Ryan made your leasing experience at Metro Lexus so smooth and efficient! It's great to know he took the time to understand your needs and find the perfect fit. We look forward to welcoming you back when it's time for a new lease!

December 27, 2024

Metro Lexus made a great impression and helped me make the right new car choice. Showroom immaculate and every was so courteous. The best car dealership I have ever experienced. More

by Jwmsekula
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Metro Lexus responded

We're delighted to hear that you had such a positive experience with us at Metro Lexus! Thank you for your kind words and support. Enjoy your new car!

December 26, 2024

Terry was very pleasant to work with. She was friendly and gave me great service and a fair price, I would work with her again for sure ! More

by chamberlinc4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Metro Lexus responded

We're delighted to hear that Terry provided you with excellent service and a fair price at Metro Lexus! Thank you for sharing your experience, and we look forward to assisting you again in the future.

December 26, 2024

The people, especially Candice, are fantastic at Metro Lexus. We were in some car trouble with a non-Lexus and they took care of us. Big Time. More

by dukeantczak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Metro Lexus responded

We're delighted to hear that Candice and the Metro Lexus team were able to assist you during your car troubles. We appreciate your kind words and are always here if you need us!

December 26, 2024

He was very helpful and knowledgeable on anything I asked him. Very friendly and welcoming. More

by Jja1120
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Metro Lexus responded

We're happy to see this wonderful praise for our team! Thanks for all your support of Metro Lexus.

December 23, 2024

Abed our salesman was great, he was very helpful in finding us the perfect vehicle. He walked us through the vehicle while we waited for finance and we were in and out at a great time. Thank you Abed a More

by Emill2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Abed provided excellent service and helped find the perfect vehicle at Metro Lexus. Enjoy your new ride, and we appreciate your support!

December 23, 2024

Terry went above & beyond my expectations and is an asset to your business, I would work with her again. More

by Clmorell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Metro Lexus responded

We're delighted to hear that Terry exceeded your expectations at Metro Lexus. We appreciate your feedback and look forward to assisting you again in the future!

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