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Metro Lexus
Cleveland, OH
3,120 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,120 reviews
March 31, 2025
Phenomenal service and support. Knowledgable and not pushy like other dealers. Highly recommend to anyone interested in purchasing a new vehicle! Knowledgable and not pushy like other dealers. Highly recommend to anyone interested in purchasing a new vehicle! More
by mainwaring.3
March 31, 2025
Courteous, professional and excellent follow through. I would highly recommend him and it is our second auto through him. I would highly recommend him and it is our second auto through him. More
by Gary BURGUND
March 31, 2025
Delivered what they promised; went out of their way get a hard to find car; trustworthy hard to find car; trustworthy More
by csachs
March 31, 2025
Allison made it easy for me and my wife to purchase our vehicles. She was patient with us and she was very accessible. It was an overall good buying experience vehicles. She was patient with us and she was very accessible. It was an overall good buying experience More
by davidlcartersr
Employees Worked With
March 31, 2025
This is the second vehicle we have purchased from Metro Lexus. As before it was a great experience. Lexus. As before it was a great experience. More
by PG
Employees Worked With
March 31, 2025
Allison is very knowledgeable and made my experience of leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron de leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron dealership to pick up my car and then came to pick me up at my house so I could pick up my car from Metro Lexus! Everyone at the dealership was extremely pleasant! More
by mbrosewicz
March 31, 2025
Christian was great helping us find the car our daughter wanted! Also Metro Lexus let us know about a rebate for the hand controls we needed to put on the car! What a nice surprise wanted! Also Metro Lexus let us know about a rebate for the hand controls we needed to put on the car! What a nice surprise More
by slickert
Employees Worked With
March 31, 2025
Christian is an extremely knowledgeable and exceptionally pleasant salesman. He took time after I purchased my car to review all its features and make sure I was satisfied before I left the dea exceptionally pleasant salesman. He took time after I purchased my car to review all its features and make sure I was satisfied before I left the dealership. It was a pleasure working with him. Thank you, Christian. More
by ginny
Employees Worked With
March 31, 2025
I had the amazing experience with Maria she went over everything that I was looking for. She also answered all my questions that I had. I’ll definitely be coming back in to see her. everything that I was looking for. She also answered all my questions that I had. I’ll definitely be coming back in to see her. More
by Rz460
Employees Worked With
March 31, 2025
The dealership was outstanding at all levels. Tori was my first and primary contact at Metro Lexus. Information was presented clearly and comprehensively. I felt comfortable throughout the entire Tori was my first and primary contact at Metro Lexus. Information was presented clearly and comprehensively. I felt comfortable throughout the entire process. She is an asset to Metro Lexus. During my initial visit and other follow up visits, I had the opportunity to meet several others, and everyone was cordial and knowledgeable in their area. More
by jhpayer
