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Metro Lexus
Cleveland, OH
2,943 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,943 reviews
December 29, 2024
Tori was a pleasure to work with and ensured that we were satisfied with our choice and the deal. This is one of several vehicles we have purchased or leased from Metro Lexus over the last 20 years and we ke satisfied with our choice and the deal. This is one of several vehicles we have purchased or leased from Metro Lexus over the last 20 years and we keep coming back because they are so easy to deal with. More
by maria.h.coric
December 29, 2024
Tori was able to answer all my questions during the sales process and expertly explained all my options on the car and financing process and expertly explained all my options on the car and financing More
by Spence6
December 29, 2024
Metro Lexus pays attention to details and makes you feel like you are important to them. like you are important to them. More
by jamesdoell45
December 29, 2024
Matt was very helpful with my purchase and I look forward to doing business with him in the future. Thank you again to doing business with him in the future. Thank you again More
by Broell2015
December 29, 2024
Matt Long handled my entire process from ordering my GX550, to turning in my leased GX460, to delivering my new GX550. From start to finish Matt kept me updated on the progress of locating and shipping GX550, to turning in my leased GX460, to delivering my new GX550. From start to finish Matt kept me updated on the progress of locating and shipping my new GX. He was nothing but totally professional. I have already recommended Matt to a friend who is in the market for a new GX. I will continue to recommend him to anyone I know who is in the market for a new Lexus, especially the GX550. Thanks Matt!! Don Ferfolia More
by donferfolia
December 29, 2024
Dealership had been great, they work with me on getting a newer car traded in at a fair value to help with the new GX550 I needed to purchase for the needs I have. Vehicle has been great and Ryan made everyt newer car traded in at a fair value to help with the new GX550 I needed to purchase for the needs I have. Vehicle has been great and Ryan made everything easy as he always does! More
by Bielmc20
Employees Worked With
December 29, 2024
This dealership did a great job making sure our needs were met and that we purchased the right vehicle with the right options. were met and that we purchased the right vehicle with the right options. More
by a.celesky
Employees Worked With
December 29, 2024
Great job explaining feature and fast delivery. Great support from tech. The entire experience was positive Great support from tech. The entire experience was positive More
by radangelo
Employees Worked With
December 29, 2024
I had a great experience with Metro Lexus and that was due to the great assistance I received working with Allison Smith. The process was super easy and didn’t have the usual hours long sales experience. due to the great assistance I received working with Allison Smith. The process was super easy and didn’t have the usual hours long sales experience. Most was done via text and a couple phone calls. Allison made the entire process painless and enjoyable. Highly recommend both Metro and Allison! . More
by Relouis59
