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Metro Lexus
Cleveland, OH
3,119 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,119 reviews
April 03, 2025
Tori was excellent and very patient with all of our questions! She made the process easy and was very helpful from start to finish! questions! She made the process easy and was very helpful from start to finish! More
by sig715
April 03, 2025
They were very welcoming and took the time to explore options. They were patient and answered all my questions I had. options. They were patient and answered all my questions I had. More
by Entesar Akel
Employees Worked With
April 03, 2025
This is my third car from Metro Lexus and as wonderful as the car is, that all starts with Christian. He always does his best to take care of me, and my family who also have gotten multiple cars through him the car is, that all starts with Christian. He always does his best to take care of me, and my family who also have gotten multiple cars through him and metro, and always gets us the best cars and the best deals. Makes the whole process seamless. More
by ialturk1127
April 02, 2025
Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recommend! More
by Rushtonbsn
April 01, 2025
Our salesperson, Maria, was helpful throughout the buying process. She always got back to us with any questions we had. buying process. She always got back to us with any questions we had. More
by shamrock046
April 01, 2025
Service was really good the salesperson took time to meet the needs required for me to purchase a vehicle. I would request this dealership to others looking to purchase a car. the needs required for me to purchase a vehicle. I would request this dealership to others looking to purchase a car. More
by valariak
Employees Worked With
April 01, 2025
Christian made the car buying experience easy. He went out of his way to help answer our questions. He went out of his way to help answer our questions. More
by waxman.andrew
Employees Worked With
March 31, 2025
My experience at Metro Lexus over the last decade has been nothing short of amazing. Their consistently exceptional service always exceeds my expectations, making every visit a pleasure. been nothing short of amazing. Their consistently exceptional service always exceeds my expectations, making every visit a pleasure. More
by car
March 31, 2025
Phenomenal service and support. Knowledgable and not pushy like other dealers. Highly recommend to anyone interested in purchasing a new vehicle! Knowledgable and not pushy like other dealers. Highly recommend to anyone interested in purchasing a new vehicle! More
by mainwaring.3
