
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Tori was very knowledge and responsive in answering my questions about the buying process. She worked to find me a car that fix my needs and just right for me. I would highly recommend working with Tori a questions about the buying process. She worked to find me a car that fix my needs and just right for me. I would highly recommend working with Tori and Metro Lexus. More
John was likable and professional in his approach to helping me find the right Lexus. I decided to see what the end of the year will bring. I will look up John when it is time for me to look for a certi helping me find the right Lexus. I decided to see what the end of the year will bring. I will look up John when it is time for me to look for a certified Lexus again. Thanks John. More
I just purchased a brand new RX 350 Lexus from Seth at Metro Lexus. This was the absolute best car buying experience I have ever had. Seth made it so easy for me to trade in my SUV for a brand new Lexus. Metro Lexus. This was the absolute best car buying experience I have ever had. Seth made it so easy for me to trade in my SUV for a brand new Lexus. He was honest, knowledgeable, kind, and made the entire car buying experience absolutely amazing. I did not feel stressed or pressured in any way! So often when purchasing a new car, we feel that we don’t get the best trade-in or deal for our car. With Seth, I didn’t have to go through any of that. I would highly recommend anyone looking to purchase or lease a Lexus to go to Metro Lexus and ask for Seth. He is the best of the best. I will always buy or lease my cars through him. More
Great selection of cars. Process was quick and efficient. Would definitely come back again! Thanks! Process was quick and efficient. Would definitely come back again! Thanks! More
Great Service. Was very helpful and friendly! Got us the best deal and was not pushy about getting a sale. Was very helpful and friendly! Got us the best deal and was not pushy about getting a sale. More
The sales representative was very responsive to our needs and his follow up is amazing. Our overall experience was enjoyable and looking forward to many years of enjoyment in our new 2024 RX 350. Ps the deli and his follow up is amazing. Our overall experience was enjoyable and looking forward to many years of enjoyment in our new 2024 RX 350. Ps the delivery specialist was the icing on the cake. More
Metro Lexus is a first class Lexus Dealer. I worked with Ryan Yee. He went out of his way to answer every question. Jeff Sustersic, General Sales Manager also contacted me to assure me I was i I worked with Ryan Yee. He went out of his way to answer every question. Jeff Sustersic, General Sales Manager also contacted me to assure me I was in excellent hands with Ryan. He was correct. He also said to contact him with any suggestions. I was ready to buy this Lexus from Ryan but my local Lexus Dealer in PA offered life time inspections and oil changes and I had to pay to have this Lexus delivered to Baden. Price was a little more but I decided to stay local. Thank you so much. I will recommend Lexus Metro to Family and Friends in Ohio. More
My wife and I visited Metro Lexus on Saturday for a second test drive of the Lexus UX. Initially, we were looking to purchase a new Lexus 300 UX, but unfortunately, the dealership didn’t have it in sto second test drive of the Lexus UX. Initially, we were looking to purchase a new Lexus 300 UX, but unfortunately, the dealership didn’t have it in stock. Seth Collins, our salesman, suggested we consider a pre-owned Lexus 250 UX AWD with only 9K miles. After test driving it, we liked the car and decided to move forward with the purchase. Seth was highly professional throughout the process. He communicated clearly and offered us options, but we always felt that we were in control of the decision-making process. His approach was respectful and considerate, listening carefully to our concerns and helping us make an informed choice. Overall, it was a pleasant and pressure-free car buying experience, and we highly recommend working with Seth. More
Delivered car to my house and reviewed everything including set my garage opener and car was very clean including set my garage opener and car was very clean More
Excellent customer service. It has been a pleasure working with her to find my perfect vehicle. It has been a pleasure working with her to find my perfect vehicle. More