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Metro Lexus

Cleveland, OH

4.9
3,139 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,139 reviews

October 15, 2024

Tori was very knowledge and responsive in answering my questions about the buying process. She worked to find me a car that fix my needs and just right for me. I would highly recommend working with Tori a More

by Brittany
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Metro Lexus responded

Brittany, we're delighted to hear that Tori provided such knowledgeable and responsive service at Metro Lexus. Thank you for recommending us! Enjoy your new car!

October 14, 2024

John was likable and professional in his approach to helping me find the right Lexus. I decided to see what the end of the year will bring. I will look up John when it is time for me to look for a certi More

by tgclevid
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney
Oct 15, 2024 -

Metro Lexus responded

We're glad to hear that John provided a professional and enjoyable experience at Metro Lexus. We look forward to assisting you again when you're ready for your next certified Lexus!

October 11, 2024

I just purchased a brand new RX 350 Lexus from Seth at Metro Lexus. This was the absolute best car buying experience I have ever had. Seth made it so easy for me to trade in my SUV for a brand new Lexus. More

by HeatherHabura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Metro Lexus responded

HeatherHabura, thank you for sharing your wonderful experience with Seth and the Metro Lexus team! We're delighted to hear that he made your car buying process smooth and stress-free. Enjoy every moment in your new RX 350!

Oct 11, 2024 -

HeatherHabura responded

It truly was the BEST car buying experience I have ever had! Thank you so much🥳🥳🥳

October 11, 2024

Great selection of cars. Process was quick and efficient. Would definitely come back again! Thanks! More

by LindsayH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Metro Lexus responded

Lindsay, thank you for being such a great customer of Metro Lexus!

October 11, 2024

Great Service. Was very helpful and friendly! Got us the best deal and was not pushy about getting a sale. More

by Jdavilaro41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Metro Lexus responded

We're delighted to hear you had a great experience with our team at Metro Lexus! Thanks for the kind words and for choosing us. Enjoy your new ride!

October 11, 2024

The sales representative was very responsive to our needs and his follow up is amazing. Our overall experience was enjoyable and looking forward to many years of enjoyment in our new 2024 RX 350. Ps the deli More

by Brian Maxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Oct 11, 2024 -

Metro Lexus responded

Brian, we're delighted to hear that our team at Metro Lexus provided such a responsive and enjoyable experience for you. Enjoy your new 2024 RX 350!

October 09, 2024

Metro Lexus is a first class Lexus Dealer. I worked with Ryan Yee. He went out of his way to answer every question. Jeff Sustersic, General Sales Manager also contacted me to assure me I was i More

by Thomasinadefelice
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Metro Lexus responded

Thank you for sharing your experience with Metro Lexus! We're delighted to hear that Ryan and Jeff provided excellent service, even though you decided to stay local. We appreciate your recommendation and hope you'll keep us in mind for any future needs or referrals in Ohio!

October 08, 2024

My wife and I visited Metro Lexus on Saturday for a second test drive of the Lexus UX. Initially, we were looking to purchase a new Lexus 300 UX, but unfortunately, the dealership didn’t have it in sto More

by house9309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Metro Lexus responded

Thank you for sharing your experience at Metro Lexus! We're delighted to hear that Seth provided a professional and respectful car-buying process, helping you find the perfect vehicle. Enjoy your pre-owned Lexus UX 250 AWD, and we appreciate the recommendation!

October 06, 2024

Delivered car to my house and reviewed everything including set my garage opener and car was very clean More

by woatey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trae Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Metro Lexus responded

Woatey, we're delighted to hear that our Metro Lexus team provided such a convenient and thorough delivery experience for you. Enjoy your new car!

October 06, 2024

Excellent customer service. It has been a pleasure working with her to find my perfect vehicle. More

by Jared
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Metro Lexus responded

The pleasure is all ours, Jared! Thank you, and enjoy your new ride! — Metro Lexus Team

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