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Metro Lexus

Cleveland, OH

4.9
3,107 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,107 reviews

March 04, 2016

Purchase my second car from Mo Amawi He is the best . Mo Amawi made me feel very special when purchasing both cars he took his time answer all my question put up with me trying to decide on a purchase eve More

by WILLIE WYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Amawi
February 15, 2016

Bosko Golubovic ROCKS Metro Lexus!! I just purchased my 3rd Certified Lexus with the help of Bosko Golubovic at Metro Lexus, and would never consider going anywhere else for such an impo More

by Suzanne P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Every single contact with Metro employees is a delight!, Bosko Golubovic, Burt Davidson
February 14, 2016

who cares? Called Metro/Lexus on Fri. to confirm a RX 350 was still available. Spoke to Larry. Told him I would be over Sat. to see car.Asked him to have it insi More

by chester 321
Customer Service
Recommend Dealer
No
Employees Worked With
Larry Jones
December 12, 2015

A stranger but treated like I bought my car there My tire pressure light was on so I was in the area and stopped in and asked for them to take a look at. In no time at all I was back on the road with More

by C Minar
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Don t know the employee name but I was completely satisfied.
December 05, 2015

Don't buy from Metro Lexus If there are any problems with the Lexus you have purchased they do not care about the customer. I had a very negative experience which has cost me th More

by Mary
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Burt Davidson
August 31, 2015

Mo is the best! Mo Amawi sold me an IS250 in 2009 and an RX350 two weeks ago. Mo makes it so easy and stress free, it is refreshing! He treated me with respect and u More

by CAV123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Amawi
August 14, 2015

My first lexus I stopped in to shop for my first Lexus on August 12, 2015 and was fortunate to have worked with Mr. Mo Amawi. With patience, and an understanding to More

by Fatima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Amawi
May 04, 2015

Great car buying experience I was online looking for a car about a month ago when I came across the Metro Lexus website. I saw a vehicle I was interested in so I gave them a call More

by CEGHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Bauer, Tom Gilkeson
April 02, 2015

4 used Lexus over 29 yrs The car sells itself. All my vehicle have lasted more than 120k. Kudos to the manufactor. This deaslership has no loyalty. I have never gotten them to More

by ronniec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo Amawi
Apr 16, 2015 -

Metro Lexus responded

Hello Ronnie - We are very sorry to hear that you had a negative experience while visiting Metro Lexus. Our pricing is competitive to similar dealerships in the area and we feel we provide good value given our central location, knowledgeable staff and extensive facilities. We regret that this was not your impression. We appreciate your patronage. Our General Sales Manager, Michael Gleydura, can be reached at (216) 201-2115 and would like the opportunity to learn more and discuss what can be done to rectify the situation so we can continue to serve you & your Lexus for years to come.

March 17, 2015

Exceptional Customer Service! Recently had to have a service for my Lexus GX at Metro Lexus while I was visiting Cleveland Clinic. Superior service...these guys go above and beyo More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Flynn, Mark Piccolomini
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