
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Beautiful dealership. Modern, clean and friendly. Awesome coffee bar station too! Trae went above and beyond to help us navigate the electronic system and even came to ou Modern, clean and friendly. Awesome coffee bar station too! Trae went above and beyond to help us navigate the electronic system and even came to our home to set up our garage codes and answer all of our 1.000 questions. Maria did an excellent job getting us our vehicle and even drove to the Akron dealer herself to pick it up. She always answers our texts and emails in an extremely quick response. Would highly recommend her as a great sales consultant. We are very very happy with our purchase. Thank you More
Tamara Ponomarenko was very helpful and nice in finding us a used car we wanted. She made an effort to find the car that would satisfy us. Would highly recommend her whenever you are buying a car. us a used car we wanted. She made an effort to find the car that would satisfy us. Would highly recommend her whenever you are buying a car. More
They were Very friendly and prompt with their customer service and very knowledgeable on their vehicles and easy to work with. service and very knowledgeable on their vehicles and easy to work with. More
Colin was nice and helpful, also Julie was a very big help in the process Love going there too help in the process Love going there too More
This is an efficient, clean, reliable dealership. I have been dealing since 1986.Very good. I have been dealing since 1986.Very good. More
I can’t say enough good words about our experience with Candice and Metro Lexus! She was efficient in procuring our car, when other dealers were slow. Then she was incredibly kind and extremely gracious Candice and Metro Lexus! She was efficient in procuring our car, when other dealers were slow. Then she was incredibly kind and extremely gracious when dealing with my mother and her car purchase. She said she thought of her as her own mother! My Mom and I are extremely overwhelmed with how amazing and personal this car buying experience was! These good vibes are going to carry over into the car! More
Extremely helpful and professional. Efficient and fast . I was pleased with everyone there. Very friendly, knowledgeable Efficient and fast . I was pleased with everyone there. Very friendly, knowledgeable More
Metro Lexus and our amazing sales person Candice Thomas provided us with the ultimate Lexus customer experience!!! I’ve been a Toyota team member at the Georgetown Kentucky factory for 31 years and countin provided us with the ultimate Lexus customer experience!!! I’ve been a Toyota team member at the Georgetown Kentucky factory for 31 years and counting but unfortunately the dealerships in my area (Lexington, Kentucky) would not honor my Toyota employee discount, Thankfully for my wife and I Candice was kind enough to honor my discount with the help of her manager. Every facet of this purchase experience was amazing, from honest and prompt communication, to listening to the customers needs, and even creative financing. Today we picked up our new vehicle and were treated like royalty by the entire staff! It almost felt like we had won a game show rather than purchased a new car! We can’t say enough for our amazing salesperson and this incredible flagship dealership. We will recommend Candice and Metro Lexus to any and all who will listen to our expertise! More
Very professional and knowledgeable from the beginning of the service. It is an impressive dealership with many amenities. The service was thorough and was done very quickly. This is now my service center the service. It is an impressive dealership with many amenities. The service was thorough and was done very quickly. This is now my service center. More
This is my second time buying a car with Candice, she’s very professional and super sweet. She got us all taken care of, and provided great service throughout the car buying process. very professional and super sweet. She got us all taken care of, and provided great service throughout the car buying process. More