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Metro Lexus

Cleveland, OH

4.9
2,874 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 2,874 reviews

December 01, 2024

I had an excellent buying experience with Metro Lexus and Terry. She did a great job and was very professional and communicative. I highly recommend Metro Lexus, Terry and the entire team. More

by jdfasone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mohridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience with Terry and the team at Metro Lexus! We're delighted to hear that everything went smoothly, and we appreciate your recommendation. Enjoy your new vehicle!

November 27, 2024

It's a experience is the best answer when visiting Metro Lexus it's almost like goin to a club you never kno who you gonna meet there or wat kinda toy you gonna leave with. More

by karlmichaellloyd GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Metro Lexus responded

We're delighted to hear that your visit felt like an exciting adventure at Metro Lexus! Thanks for sharing your experience, and we hope you enjoy the ride!

November 26, 2024

I recently had the pleasure of working with Colin at Metro Lexus, and I can't say enough about the outstanding experience! From the moment I walked in, Colin was friendly, knowledgeable, and genuinely e More

by avlindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Metro Lexus responded

We're delighted to hear that Colin provided you with such an outstanding experience at Metro Lexus! Thank you for your continued trust in us and we look forward to assisting you with your next vehicle. Enjoy the new ride!

November 22, 2024

I have to say from the moment I walked in the ambience was amazing, I have been a part of the Lexus family and was taken my business to Metro Lexus which was the best decision I could have made! Colin was More

by Fenyx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

It's wonderful to hear that Colin and Miguel made your experience at Metro Lexus so memorable! Welcome to the family, and enjoy every mile in your new ride!

November 22, 2024

Great, friendly and courteous. Would recommend a friend or family member. Abed is a great salesman as well as a great person. Thank you More

by Jamessavage5311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

We're delighted to hear that Abed provided such a positive experience at Metro Lexus! Thank you for recommending us to your friends and family. We appreciate your support!

November 22, 2024

Very convenient location, the show room was clean and the staff was friendly and attentive. More

by bluezy-foot
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

Thanks for the positive review! We're glad to know you had a good experience at our Metro Lexus location in Cleveland!

November 20, 2024

Allison and the metro Lexus team deliver with amazing service and care. Repeat client and just recently same day saw a car interested in with a trade in. Arrive at 2pm and home by dinner. Thanks Allison More

by Wreck1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team provided you with such efficient service! It's fantastic to know your experience was smooth from start to finish. Thank you for being a repeat client, and we look forward to serving you again in the future!

November 14, 2024

Great and friendly Lexus dealership in Cleveland. This was my fourth car from Metro Lexus over the years. More

by Yugal Chawla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Metro Lexus responded

Yugal, thank you for your continued trust in Metro Lexus! We're delighted to have been part of your car-buying journey over the years. Enjoy your new ride!

November 13, 2024

My husband and I had a wonderful experience purchasing a car from Metro Lexus and Colin Haire. From the moment we entered the dealership we were impressed and felt welcome. We were greeted and offered assis More

by TC@129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mohridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience with Colin and the team at Metro Lexus! We're delighted to hear that you felt welcomed and well-assisted throughout your car purchase. Your recommendation means a lot to us, enjoy your new vehicle!

November 12, 2024

When I entered his dealership I immediately felt welcomed. I met and talked with Colin Haire for a while about the dealership, the assistance he would give me and about what I was looking for in a v More

by Cmba0825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mohridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey, the young man who explained the vehicle to me
Nov 12, 2024 -

Metro Lexus responded

Thank you for sharing your experience with us at Metro Lexus! We're delighted to hear that Colin made you feel welcomed and ensured a smooth test drive process. Enjoy the ride in your new Lexus NX350!