
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,119 reviews
Seth was wonderful in working with me and keeping me informed. Probably one of the easiest and smoothest car buying experience without being pressured. Very positive and pleasant to work with. Taysean informed. Probably one of the easiest and smoothest car buying experience without being pressured. Very positive and pleasant to work with. Taysean is a great technician that explained many of the feature of this car. Great conversing with him. David at the finance dept. did a great job finding me a loan with low interest without prepayment penalty. Overall, great experience in purchasing my first Lexus. Thank you for the fulfilling experience. Geeva More
I am extremely grateful to have had Seth Collins as my salesman, who supported me throughout the entire search and selection process at Metro Lexus. This was my first venture into buying a new car on my o salesman, who supported me throughout the entire search and selection process at Metro Lexus. This was my first venture into buying a new car on my own. The process can be overwhelming, but Seth made it easy. I felt comfortable and confident in my search because of his support. Seth is patient, kind, charismatic, and knowledgeable. He is also a swift and efficient communicator. His communication and positive demeanor helped guide my parents and me calmly through each step of the process. Seth genuinely cares about his clients and strives for the best possible outcome for them. I couldn't recommend him enough. Thank you, Seth! More
This was the easiest car buying experience I have ever had - fully transparent, answered all questions and efficient. had - fully transparent, answered all questions and efficient. More
Great buying experience! It was a quick and easy process even for a Saturday. Simon was great! It was a quick and easy process even for a Saturday. Simon was great! More
Thanks to Colin for his service, my replacement from NX350 to RX350 went very smoothly! It is very worthy of respect and praise to make efforts for this. NX350 to RX350 went very smoothly! It is very worthy of respect and praise to make efforts for this. More
Colin was very patient and helpful waiting on me to make a decision on what vehicle I wanted. He was not pushy at all and gave me the time I needed to make the right choice for me. I truly appreciate all a decision on what vehicle I wanted. He was not pushy at all and gave me the time I needed to make the right choice for me. I truly appreciate all the extra touches that made the experience a pleasant one. More
Very Responsive and accommodating. They truly embody the values of a luxury dealership by making each interaction feel catered to you. They truly embody the values of a luxury dealership by making each interaction feel catered to you. More
We felt very confident in our purchase decisions with Tori as our salesperson. She is knowledgeable, accessible, patient with our questions and genuinely a nice person. We love our car and we are very Tori as our salesperson. She is knowledgeable, accessible, patient with our questions and genuinely a nice person. We love our car and we are very happy that we bought it when we did. We never felt rushed with Tori. She gave us plenty of space to decide. Tori arranged for the transport of our vehicle without a hitch. Her experience with Lexus was very much appreciated by us. Thank you, Tori! More
The moment you walk in the door, you are greeted and welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a bad experience. Christian is the best - his goal was to make sure I got the perfect vehicle - my vehicles get better every time! Great job More
Colin is an excellent & very attentive Salesperson. He was very communicative and was sure to address any concerns I may have had. My experience at the MetroLexus Dealership is always superb! He was very communicative and was sure to address any concerns I may have had. My experience at the MetroLexus Dealership is always superb! More