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Metro Lexus

Cleveland, OH

4.9
3,118 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,118 reviews

October 15, 2018

Queen for an hour Made me feel like a queen when picking up my new Lexus RX350, So surprised when the employees were all in a room clapping for me when my new car was More

by janet1202
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior, James Neff, Denae Jones
October 14, 2018

Excellent service It was between the Lincoln MKC and the Lexus NX300. However, after driving the Lexus and the fact that they worked with me on negotiating a price, I More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
October 14, 2018

Well done! Thanks to the Metro Lexus staff and David Shahrokh for making the buying experience pleasurable. When you're spending this much money you want the pr More

by RX350 Autumn Shimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp, David Shahrokh
October 12, 2018

Best experience ever I have never had such a great experience buying a car. Brian is genuinely a great person. I didn't feel like he was a salesman,I felt like he was a fr More

by KimS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Reynolds
October 12, 2018

My review This is the 5th car I've bought or leased ar Metro this century. Will definitely come back. Also, Brian Reynolds has to be the best salesperson I' More

by Bpesta22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Reynolds
October 10, 2018

Great hassle free environment Brian was great to work with and provided me with a very easy hassle fee car buying experience. Thank you Brian for all your help through the process. More

by Jaz44139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones, Brian Reynolds
October 10, 2018

The perfect car for me I'm so happy with my experience at Metro Lexus! Rob Sprosty was super-informative and patient in helping me look for a pre-owned car. He understood w More

by Nancy N.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sprosty, Denae Jones
October 08, 2018

Great experience! Brian was amazing, he made the experience of purchasing a car so seamless and stress free. I have had to reach out to him after hours and he was there More

by Ashbash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Reynolds
October 08, 2018

All Around Great Service Metro Lexus was very professional and well kept place to buy a car ...Dave did a great job i will be buying more cars in the future More

by kmsharabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
October 08, 2018

This is the 5th time I am happy with my new Lexus. I would like to start out with giving David Shahrokh high compliment for his tenaciousness but not annoying in anyway. I had plan to buy a ne More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gierke, David Shahrokh
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