
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Queen for an hour Made me feel like a queen when picking up my new Lexus RX350, So surprised when the employees were all in a room clapping for me when my new car was Made me feel like a queen when picking up my new Lexus RX350, So surprised when the employees were all in a room clapping for me when my new car was unveiled. Certainly brought on happy tears. More

Excellent service It was between the Lincoln MKC and the Lexus NX300. However, after driving the Lexus and the fact that they worked with me on negotiating a price, I It was between the Lincoln MKC and the Lexus NX300. However, after driving the Lexus and the fact that they worked with me on negotiating a price, I went with the Lexus. David was very pleasant, not pushy and his manager worked with me on negotiating a price. The showroom and guest area is immaculate and very comfortable if you need to wait to have your car serviced. Also the fact that you can leave your car there rather than the airport was an added bonus! The day I went to pick up my car I had to complete all my paperwork, and Joanie was an absolute pleasure to deal with! What a surprise when I was treated to the red carpet experience when I picked up my new Lexus! More

Well done! Thanks to the Metro Lexus staff and David Shahrokh for making the buying experience pleasurable. When you're spending this much money you want the pr Thanks to the Metro Lexus staff and David Shahrokh for making the buying experience pleasurable. When you're spending this much money you want the process to be respectful, professional and honest. Nailed it. More
Best experience ever I have never had such a great experience buying a car. Brian is genuinely a great person. I didn't feel like he was a salesman,I felt like he was a fr I have never had such a great experience buying a car. Brian is genuinely a great person. I didn't feel like he was a salesman,I felt like he was a friend. Not pushy at all. He got me in the car I wanted for the price I wanted. The whole transaction from test driving to finance was outstanding. Without a doubt I will buy from Brian and Metro Lexus again More
My review This is the 5th car I've bought or leased ar Metro this century. Will definitely come back. Also, Brian Reynolds has to be the best salesperson I' This is the 5th car I've bought or leased ar Metro this century. Will definitely come back. Also, Brian Reynolds has to be the best salesperson I've ever interacted with ever. Go Brian! More
Great hassle free environment Brian was great to work with and provided me with a very easy hassle fee car buying experience. Thank you Brian for all your help through the process. Brian was great to work with and provided me with a very easy hassle fee car buying experience. Thank you Brian for all your help through the process. More
The perfect car for me I'm so happy with my experience at Metro Lexus! Rob Sprosty was super-informative and patient in helping me look for a pre-owned car. He understood w I'm so happy with my experience at Metro Lexus! Rob Sprosty was super-informative and patient in helping me look for a pre-owned car. He understood what I was looking for and found the perfect car for me! Also, Denae Jones in Finance is a pleasure to do business with. Personable, bubbly, and fun! She breaks the mold on the curmudgeonly finance person. More
Great experience! Brian was amazing, he made the experience of purchasing a car so seamless and stress free. I have had to reach out to him after hours and he was there Brian was amazing, he made the experience of purchasing a car so seamless and stress free. I have had to reach out to him after hours and he was there to help me with my issue. I will absolutely be back to this dealership and will be looking for Brian to help me with my next purchase when the time comes. More
All Around Great Service Metro Lexus was very professional and well kept place to buy a car ...Dave did a great job i will be buying more cars in the future Metro Lexus was very professional and well kept place to buy a car ...Dave did a great job i will be buying more cars in the future More

This is the 5th time I am happy with my new Lexus. I would like to start out with giving David Shahrokh high compliment for his tenaciousness but not annoying in anyway. I had plan to buy a ne I would like to start out with giving David Shahrokh high compliment for his tenaciousness but not annoying in anyway. I had plan to buy a new model of the ES350 which I have done four times before, when the body style changes. This time it was a pleasure working with David because of his professionalism. Also because he keep me apprised on the status of the car I ordered and listened to what I told him I wanted. His is a asset to your company because he is personable and honest. More