
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,086 reviews
Great experience I just purchased a 2018 RX 350. I worked with Christian Miller at Metro Lexus, and I couldn’t have asked for a better experience. I had a lot of appre I just purchased a 2018 RX 350. I worked with Christian Miller at Metro Lexus, and I couldn’t have asked for a better experience. I had a lot of apprehension when I walked into the dealership, but Christian was very knowledgeable and kind. His expertise put my mind at ease. He was very good with follow up, answered all of my questions, and was very easy to talk to. I highly recommend him! More
Very enjoyable Terry Ramey Was very personable very thorough and was prompt at handling the entire transaction I would highly recommend her for anybody looking for a Terry Ramey Was very personable very thorough and was prompt at handling the entire transaction I would highly recommend her for anybody looking for a Lexus More
Blown away! From the first moment we spoke with Christian he completely exceeded our expectations sending us a quote within five minutes of speaking and creating From the first moment we spoke with Christian he completely exceeded our expectations sending us a quote within five minutes of speaking and creating a short video of the new vehicle so we can really take a great look at it even though we were miles away and working around our busy schedule. He even brought the car to us for a test drive! When we arrived to the dealership the place was like a museum absolutely gorgeous! The entire process took less than an hour and we have been nothing but thrilled with our new Lexus RX 350 More
Excellent. Would definitely come back I have bought over 50 cars in my lifetime. You can say its a hobby. Metro Lexus went over and above to earn my business. Though the car I bought was u I have bought over 50 cars in my lifetime. You can say its a hobby. Metro Lexus went over and above to earn my business. Though the car I bought was used the sold it under market value. The car was inspected and detailed when I came to test drive it. After we agreed on the price they kept it over night to make sure it was clean and full of gas. The best part, they drove the car to me over 49 miles. So I wouldn't have to take off work to pick it up. I was very impressed. More
Christian Miller at Metro Lexus is awesome! I had a great experience at Metro Lexus. Christian Miller helped me purchase my new Lexus; he was very helpful and knowledgeable. I highly recommend M I had a great experience at Metro Lexus. Christian Miller helped me purchase my new Lexus; he was very helpful and knowledgeable. I highly recommend Metro Lexus and Christian Miller. More

Excellent Loved Karen - she is great at customer service. Process took very long but she was trying to help speed it up. Met the sales manager and can’t Reme Loved Karen - she is great at customer service. Process took very long but she was trying to help speed it up. Met the sales manager and can’t Remember his name but he was good too. More

Excellent team This dealership is excellent and everyone is very friendly. I will definitely be going back to this dealership for my next vehicle. My fiancé and I This dealership is excellent and everyone is very friendly. I will definitely be going back to this dealership for my next vehicle. My fiancé and I both bought out vehicles here. More
Metro Lexus rocks Metro Lexus Is the best dealership in country. Great seles prople, best management and outstanding finance team. Service people are very courteous. I Metro Lexus Is the best dealership in country. Great seles prople, best management and outstanding finance team. Service people are very courteous. I am their customer from 20 years and continue buying from them, More
First Time Buyer I was in a time crunch with car shopping since I was only in town a few days before heading back to Chicago. James & Metro were fantastic with their I was in a time crunch with car shopping since I was only in town a few days before heading back to Chicago. James & Metro were fantastic with their hustle and communication on finding the car I wanted and going back and forth about getting to a price I was comfortable with. More
Excellent staff and service Every question answered. Set up test drive of model I wanted at another dealership. Tender to all details. Always available for questions and phone ca Every question answered. Set up test drive of model I wanted at another dealership. Tender to all details. Always available for questions and phone calls. More