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Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lexus Lady on the Road Again! I can’t begin to say enough about Metro Lexus! I found out about this dealership from my nephew, Johnathan Whitfield who knew that I was looking for a I can’t begin to say enough about Metro Lexus! I found out about this dealership from my nephew, Johnathan Whitfield who knew that I was looking for a car (a Lexus to be specific) and he put me In touch with Bosko who turned out to be an awesome salesman and an all around reallyreally nice guy. He stayed in touch wiith me throughout the whole process reassuring me that he was going to get me into a Lexus. (I’m known as LexusLady) And he did! Then I was able to obtain the necessary financing working with the amazing and beautiful Finance & Insurance Director, Ms. Denae Jones! I have never been treated with such professionalism mixed with kindness and grace! She represented my interests as if I was her only customer! I have been experiencing some financial issues lately, but Denae and Bosko made me feel special every step of the way! Thank you to Bosko, Denae, Johnathan and to all of the persons that just stopped by to say hello and to ask if my husband and I needed anything! We have begun a new relationship that will last until the end of time or until I can no longer drive (whichever comes first! LOL!) Great experience Metro Lexus! You guys are awesome! Thanks! More
Second to none! When this dealer claims "Our passion is providing you with a world-class ownership experience", they're not kidding. Desiree and Victor were more than When this dealer claims "Our passion is providing you with a world-class ownership experience", they're not kidding. Desiree and Victor were more than accommodating and helpful from beginning to end of the entire process. Exceptional service and an overall A+ experience. Take it from someone that has purchased over 30 vehicles in the last 40 years! P.S. Dave in finance was a hoot! More
Excellent The process of buying a car can be painful at best. However, 40+ years and 15 cars later, I have finally found a dealership and salesman that I look f The process of buying a car can be painful at best. However, 40+ years and 15 cars later, I have finally found a dealership and salesman that I look forward to returning to for my next car. Rob Sprosty at Metro Lexus was professional, courteous, and above all displayed INTEGRITY. The piranhas that I have encountered so many times when shopping for a new car should take a lesson from Rob and Metro Lexus and learn how to treat a customer. Thank you for a great experience. More
Made getting a Lexus Easy Desiree and Victor were very accommodating. They made buying my first Lexus RC 300 F Sport easy. I will definitely be a return customer in the future. Desiree and Victor were very accommodating. They made buying my first Lexus RC 300 F Sport easy. I will definitely be a return customer in the future. More
Top Notch My experience at Metro Lexus was nothing less than exceptional. Desiree was the first person I contacted via the internet, and she was both prompt an My experience at Metro Lexus was nothing less than exceptional. Desiree was the first person I contacted via the internet, and she was both prompt and professional. When I went to the dealership and met Christian, his love of cars was contagious! He immediately put me at ease. At no point did I feel that I was being pressured. The test drive was awesome! Christian knew the ins and outs of the car and was able to answer all of my questions thoroughly. The rest of the process was simple and streamlined. The entire crew was top notch! I would highly recommend this team to anyone! More
Excellent Service Christian is extremely knowledgeable and professional. He understood what I was looking for and quickly provided feedback. He understands all the fe Christian is extremely knowledgeable and professional. He understood what I was looking for and quickly provided feedback. He understands all the features of the GS 350 and was able to educate me in a very brief presentation. More
Great experience, from start to finish! I ventured into Metro Lexus on a Saturday after seeing the SUV I had been searching for in the "pre-owned" lot. Christian worked with me for about 2 w I ventured into Metro Lexus on a Saturday after seeing the SUV I had been searching for in the "pre-owned" lot. Christian worked with me for about 2 weeks, answering all of my many questions. He is very knowledgeable, polite, and just an all around personable guy. I got the vehicle at a fair price and felt completely comfortable with my purchase. I had already secured what I thought was a great rate, but Dave (in finance) was able to offer me a much better one. I would recommend Metro Lexus to anyone looking for a new or pre-owned car, and make sure you ask for Christian Miller. He'll treat you right! More
Great experience at Metro To the moment we met James Neff heart branch with Metro was professional knowledgeable and friendly James took his time And answered every question w To the moment we met James Neff heart branch with Metro was professional knowledgeable and friendly James took his time And answered every question we had and then some grab my two days later what's on match from parts stop and ask Mike some electrical question Picked up a coffee and a cookie and was on my way. I also got a car Worsch that was very nice my wife and I couldn't be happier with the way we were treated More
Great personal service at the dealership and also great follow up! Worked with me to find the right car at the right price I would recommend this dealership and my sales at the dealership and also great follow up! Worked with me to find the right car at the right price I would recommend this dealership and my salesman Bosko. More
Happy I bought at Netto Lexus Metro Lexus madd it easy to buy a car! They knowledgeable and helpful. I am impressed with the showroom and the appearance of the sales staff Debbi Metro Lexus madd it easy to buy a car! They knowledgeable and helpful. I am impressed with the showroom and the appearance of the sales staff Debbie Jacobson More