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Metro Lexus

Cleveland, OH

4.9
3,119 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,119 reviews

December 11, 2018

Very professional and friendly! I had a great experience at Metro Lexus. By far the best dealership that I have worked with. Everyone was friendly, Honest and accommodating! A Firs More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 11, 2018

Red carpet treatment I must say, I have never felt so incredibly special after purchasing a car. First, my car is exactly like a brand new car. It is hard to remind myself More

by SoccerMomKisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmeen Jaffal
December 11, 2018

Best ever!! I have purchased cars for 60+ years and have never had a car-buying experience this good. Matt Long is top notch. He listened to us and found a car More

by Ernie car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Outstanding Matt Long did a great job. This is my sixth Lexus at this dealership in addition to sending a dozen of my friends who had purchased a Lexus as well. V More

by SAFEMONEYGUY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Denae Jones, Yasmeen Jaffal
December 11, 2018

Felt like family! Matt was so helpful when purchasing our new car. He made me feel like I was special and treated me like family. We will be back to see him for all fut More

by sweetiepie1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

got the deal done Matt worked with me to make a good deal for both of us, and he's been a great contact for any questions since then. More

by customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Many great experiences This is our 10th ES and I believe our 14th Lexus. Metro has changed quite a bit in the last few years but the experience is the same. More

by paperlyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, James Ferguson, Desiree Payne, Denae Jones
December 11, 2018

Another great experience with Matt Long We came back to Matt as our lease was about to expire. Matt helped us setup our initial lease and 3 years later we were back with him again. I would More

by JeffJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Great experience and top level sales and service. I bought a 2018 Lexus IS 350 f sport model from Metro Lexus. Matt Long was my sales person and he worked very hard to make sure that the dealership m More

by Bob62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Junior Skovira
December 10, 2018

Outstanding Aunre always was pleasant to work with and will go the extra mile. He was readily available and prompt. He was very friendly and professional. I would More

by Vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Aunre Davis
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