Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buying Used through Metro Lexus Bosko is one xxxx of a man & great salesman. Metro is laid out very well & inside waiting area is beautiful. Bosko helped me buy a used Lexus at a gre Bosko is one xxxx of a man & great salesman. Metro is laid out very well & inside waiting area is beautiful. Bosko helped me buy a used Lexus at a great price, etc... As for service dept. I don’t believe they do a great inspection & fix common issues but that’s my opinion through experience. More
Incredible Experience! The entire experience was awesome! Karen and Michael worked hard and found me exactly what I wanted & I am thrilled!!! The folks at Metro treat you The entire experience was awesome! Karen and Michael worked hard and found me exactly what I wanted & I am thrilled!!! The folks at Metro treat you like family and there’s never any pressure or “hounding.” Karen was a pleasure to work with and Michael kept his word. 😉. Denae made the paperwork process fun, and Cordis was awesome in service! I had purchased at Metro 8 years ago and it was because of the product and folks at Metro that I returned! Thanks for the incredible treatment and service!!!! More
Purchase of RC350 F Sport All staff were courteous and responsive to my inquiries. My sales specialist was exceptionally helpful in assting me acquire the car of my choice. S All staff were courteous and responsive to my inquiries. My sales specialist was exceptionally helpful in assting me acquire the car of my choice. She responded promptly to my texts and she was not high pressure. I researched my purchase and found that Metro Lexus gave me the best deal. The dealership followed through on its commitments regarding the purchase, including price, options to be added to the car and delivery date. More
Year end lease purchase Lexus GX This was our first Lexus purchase and we were very pleased with the dealership & Karen. There was a lot of downtime on our end, so not sure if some w This was our first Lexus purchase and we were very pleased with the dealership & Karen. There was a lot of downtime on our end, so not sure if some work could’ve been done without us there. More
Fantastic Incredible experience! Terry was so informative and friendly! Everyone at the dealership was so helpful and so sweet! It was an amazing experience! So Incredible experience! Terry was so informative and friendly! Everyone at the dealership was so helpful and so sweet! It was an amazing experience! So grateful for all their help! David Weaver was also incredibly informative and helped me through the financing the whole way and explained everything which was so helpful! More
Very good I really appreciate the way Terry response to me and my family members Terry was really nice and we had a really happy welcome we received And the wo I really appreciate the way Terry response to me and my family members Terry was really nice and we had a really happy welcome we received And the wonderful customer service really was very good you have a wonderful team player at Lexus Dealership thank you so much have a Happy New year More
No Buyers Remorse I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very classy establishment. I highly recommend their crew. Christian Miller, Desiree Payne and Jeff Sustersic. The JOY room really made my day. I have never experienced anything like that before. More
Thank you Metro Lexus Two years ago I came over to metro Lexis and drove one of the Lexus RX. After the test drive I was sold on the car. They even sent me $50 to test dr Two years ago I came over to metro Lexis and drove one of the Lexus RX. After the test drive I was sold on the car. They even sent me $50 to test drive it. In November of this year I returned and Terry Ramey was my sales person. Terry answered all the questions I had concerning the car. A few days later I returned and drove the car again and I purchased it. Terry is a very good sales person. When I am ready to purchase another new Lexus RX, I will go to metro Lexus and ask for Terry. thank you Terry More
New Car Always friendly service at Metro Lexus. Bosko my sales rep was amazing. I recommend him anytime someone asks about a car. I actually just sent his nam Always friendly service at Metro Lexus. Bosko my sales rep was amazing. I recommend him anytime someone asks about a car. I actually just sent his name to friend today. The unvailing of my new car just made the choice to buy that much more exciting. More
GREAT FOLKS & AMAZING EXPERIENCE! Talk about going above & beyond...I had the best car buying experience EVER in life at Metro Lexus thanks to Pete Spacagna, Victor Klimchuk and other Talk about going above & beyond...I had the best car buying experience EVER in life at Metro Lexus thanks to Pete Spacagna, Victor Klimchuk and other members of the Metro Lexus staff! These folks really know what they are doing when it comes to taking care of their customers. They are simply masters of their skill. I have already and will continue to recommend Metro Lexus to anyone in the market to buy/lease a luxury vehicle. They are truly the BEST! Thank you for an AMAZING EXPERIENCE! More