
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,004 reviews
Christian is a wealth of information! If you want someone that really knows the product then Christian is your man! He made the process easy, answered every question in detail and gave hi If you want someone that really knows the product then Christian is your man! He made the process easy, answered every question in detail and gave high praise to everyone at Metro Lexus. With Christian’s expertise I found the perfect RX350!! More
Metro Lexus Sales Team Brian Reynolds and Michael Gleydura Sales team of Brian Reynolds and Michael Gleydura will make your Lexus dreams come true! They make owing a Lexus their priority for their customers fr Sales team of Brian Reynolds and Michael Gleydura will make your Lexus dreams come true! They make owing a Lexus their priority for their customers from the moment you enter the dealership to the time you drive one home. Team deserves more than 5 stars! More
Awesome Brian is an outstanding sales man. Above and beyond. He's not pushy and follows up on your purchase. Periodicly checks on your experience. Highly rec Brian is an outstanding sales man. Above and beyond. He's not pushy and follows up on your purchase. Periodicly checks on your experience. Highly recommend to anyone. God see Brian first. More

Exceptional Experience! I had always wanted a Lexus vehicle since other friends and family members raved about performance and reliability. I was extremely happy with my ex I had always wanted a Lexus vehicle since other friends and family members raved about performance and reliability. I was extremely happy with my experience at Metro Lexus and our sales person David Shahrokh. David was very helpful and knowledgeable. David was never pushy while I was deciding on the purchase of my Lexus RX 350. He was great communicating with me on when it would be delivered. Even after the sale, David has continued to check in to see if I have any questions or need anything. I absolutely LOVE my new vehicle! Thank you David and thank you Metro Lexus! More

A friendly, stress free experience. I was instantly put at ease when welcomed by David Shahrokh at Metro Lexus. His smile was warm and greeted me without me feeling pressured at all. H I was instantly put at ease when welcomed by David Shahrokh at Metro Lexus. His smile was warm and greeted me without me feeling pressured at all. His attention was immediately centered on meeting my needs and answering any questions that I had. I appreciated his sincerity and knew at once that I could count on him. I would recommend anyone thinking about a Lexus to ask for him personally. I know David will be there to take care of my needs for a long time! More
Queen for an hour Made me feel like a queen when picking up my new Lexus RX350, So surprised when the employees were all in a room clapping for me when my new car was Made me feel like a queen when picking up my new Lexus RX350, So surprised when the employees were all in a room clapping for me when my new car was unveiled. Certainly brought on happy tears. More

2019 ES 350 Purchase Experience I came to Metro Lexus with the hope of avoiding the high pressure seen at most other dealerships. I was not disappointed. Karen was great to work with I came to Metro Lexus with the hope of avoiding the high pressure seen at most other dealerships. I was not disappointed. Karen was great to work with. She worked with us to find exactly what we wanted. The transaction was as smooth as it gets. We love the ES 350 and will definitely be back for our next car! Thanks to everyone at Metro! More

Excellent service It was between the Lincoln MKC and the Lexus NX300. However, after driving the Lexus and the fact that they worked with me on negotiating a price, I It was between the Lincoln MKC and the Lexus NX300. However, after driving the Lexus and the fact that they worked with me on negotiating a price, I went with the Lexus. David was very pleasant, not pushy and his manager worked with me on negotiating a price. The showroom and guest area is immaculate and very comfortable if you need to wait to have your car serviced. Also the fact that you can leave your car there rather than the airport was an added bonus! The day I went to pick up my car I had to complete all my paperwork, and Joanie was an absolute pleasure to deal with! What a surprise when I was treated to the red carpet experience when I picked up my new Lexus! More

Well done! Thanks to the Metro Lexus staff and David Shahrokh for making the buying experience pleasurable. When you're spending this much money you want the pr Thanks to the Metro Lexus staff and David Shahrokh for making the buying experience pleasurable. When you're spending this much money you want the process to be respectful, professional and honest. Nailed it. More
My review This is the 5th car I've bought or leased ar Metro this century. Will definitely come back. Also, Brian Reynolds has to be the best salesperson I' This is the 5th car I've bought or leased ar Metro this century. Will definitely come back. Also, Brian Reynolds has to be the best salesperson I've ever interacted with ever. Go Brian! More