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Metro Lexus

Cleveland, OH

4.9
3,134 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,134 reviews

December 29, 2024

Tori was able to answer all my questions during the sales process and expertly explained all my options on the car and financing More

by Spence6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Tori provided you with all the information and options needed during your visit at Metro Lexus. Thank you for sharing this positive experience!

December 29, 2024

This dealership did a great job making sure our needs were met and that we purchased the right vehicle with the right options. More

by a.celesky
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus was able to meet your needs and help you find the perfect vehicle. Thank you for choosing us!

December 29, 2024

Abed was incredibly helpful throughout the process. He was always informative, never pushy. I highly recommend Metro Lexus--and Abed specifically. More

by Shell82J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Abed provided such helpful and informative service at Metro Lexus. Thank you for recommending us!

December 29, 2024

I had a great experience with Metro Lexus and that was due to the great assistance I received working with Allison Smith. The process was super easy and didn’t have the usual hours long sales experience. More

by Relouis59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Allison made your experience at Metro Lexus so seamless and enjoyable. Thank you for recommending us!

December 29, 2024

Great job explaining feature and fast delivery. Great support from tech. The entire experience was positive More

by radangelo
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

Radangelo, we're delighted to hear that you had a positive experience with our team at Metro Lexus. Thank you for your kind words and support!

December 28, 2024

Wow! Usually new cars are a nightmare but this was shockingly simple. I didn’t have to spend hours waiting around playing financing games. I just cannot More

by J.orlando78
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

We're delighted to hear that Ryan made your leasing experience at Metro Lexus so smooth and efficient! It's great to know he took the time to understand your needs and find the perfect fit. We look forward to welcoming you back when it's time for a new lease!

December 28, 2024

I had an amazing experience working with Ryan at the dealership. He was incredibly kind, easy to communicate with, and made the entire car-buying process stress-free. Ryan went above and beyond to ensur More

by yupitszoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

We're delighted to hear that Ryan made your car-buying experience at Metro Lexus so enjoyable and stress-free! Our team is dedicated to providing exceptional service, and it's great to know we hit the mark. Thank you for recommending us!

December 28, 2024

I can't believe how helpful RYAN was during our visit. We wanted to test drive Lexus's Electric vehicle (which we ended up loving btw--coming from Tesla) and Ryan made it happen for us in *minutes*. He wa More

by jrosati
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Ryan and the Metro Lexus team made your visit so smooth and informative. Enjoy exploring all the features of your new electric vehicle!

December 27, 2024

Metro Lexus made a great impression and helped me make the right new car choice. Showroom immaculate and every was so courteous. The best car dealership I have ever experienced. More

by Jwmsekula
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Metro Lexus responded

We're delighted to hear that you had such a positive experience with us at Metro Lexus! Thank you for your kind words and support. Enjoy your new car!

December 26, 2024

He was very helpful and knowledgeable on anything I asked him. Very friendly and welcoming. More

by Jja1120
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Metro Lexus responded

We're happy to see this wonderful praise for our team! Thanks for all your support of Metro Lexus.

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