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Metro Lexus

Cleveland, OH

4.9
3,127 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,127 reviews

December 30, 2024

Excellent purchase experience from test-drive to delivery. I cannot endorse this dealership enough! Kudos! More

by William Hahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

William, we're delighted to hear about your excellent experience with us at Metro Lexus! Thank you for the endorsement and kind words. Enjoy every mile in your new vehicle!

December 29, 2024

I was treated with courtesy and respect; at no time did I feel pressured or manipulated but rather was supported in choosing the vehicle that best suited my needs. More

by annjai2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that you felt supported and respected during your visit to Metro Lexus. Our team strives to provide a pressure-free experience, so it's great knowing we met your expectations. Enjoy driving your new vehicle!

December 29, 2024

Metro Lexus delivered as promise with the 2025 Lexus RX 350 , and Tori was very helpful going thru the new car purchase process…. Overall, I’m very pleased with the new car…. Ken Hohman More

by emperorkch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Tori and the Metro Lexus team made your 2025 Lexus RX 350 purchase a smooth experience, Ken. Enjoy every moment with your new car, and thank you for choosing us!

December 29, 2024

From start to finish Abed was very helpful and informative in assisting me with finding the perfect RX 350. I was highly recommend Abed More

by Lexusclientforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Abed provided such helpful and informative service during your visit at Metro Lexus. Thank you for recommending him, and we hope you're enjoying your new Lexus RX 350!

December 29, 2024

Tori was great to work with and made it easy to purchase from Metro. I won’t go to another dealership. More

by markshenzik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
Dec 31, 2024 -

Metro Lexus responded

Mark, we're delighted to hear that Tori made your experience at Metro Lexus so positive. Thank you for choosing us and sharing your feedback!

December 29, 2024

Abed was incredibly helpful throughout the process. He was always informative, never pushy. I highly recommend Metro Lexus--and Abed specifically. More

by Shell82J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Abed provided such helpful and informative service at Metro Lexus. Thank you for recommending us!

December 29, 2024

I had a great experience and refer Metro to any of my family and friends. More

by dotsonhouse
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

Thank you for referring Metro Lexus to your friends and family!

December 29, 2024

Professional /on time/ easy to work with / Great. People all the way around would definitely buy here again. !!!!! More

by Wmarch001
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that you had a professional and seamless experience with our team at Metro Lexus! Thank you for your kind words, and we look forward to assisting you again in the future.

December 29, 2024

Tori was a pleasure to work with and ensured that we were satisfied with our choice and the deal. This is one of several vehicles we have purchased or leased from Metro Lexus over the last 20 years and we ke More

by maria.h.coric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Tori made your experience a pleasant one at Metro Lexus, Maria! Thank you for being such a loyal customer over the years, and we look forward to assisting with any future vehicle needs.

December 29, 2024

Metro Lexus pays attention to details and makes you feel like you are important to them. More

by jamesdoell45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

Thank you for reviewing Metro Lexus! It was so kind of you to share your experience, James.

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