Back

Metro Lexus

Cleveland, OH

4.9
3,032 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Contact Dealership

13600 Brookpark Rd

Cleveland, OH

44135

Directions

By Type

Showing 3,032 reviews

September 28, 2021

Experience was first class from Beginning to End--Found Exact Color/Make I was Looking for More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Lippiatt
Sep 29, 2021 -

Metro Lexus responded

Jay, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Metro Lexus team. Congrats on your new vehicle, and we hope to see you back again down the road!

September 28, 2021

This is my 2nd Lexus purchase. I don’t think I’ll ever drive anything else. More

by Talldrinkofwater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Sep 29, 2021 -

Metro Lexus responded

Thank you for choosing Metro Lexus! We are so pleased to hear you are loving your Lexus. Please let us know if there is anything else we can help you with. Enjoy the ride!

September 27, 2021

The Personel was very nice and helpful with informations about the car. The trade went smoothly. More

by mirela.kulcsar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcia Jackson
Sep 28, 2021 -

Metro Lexus responded

Mirela, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 27, 2021

Cordis at Metro Lexus was very helpful during my recent experience. Repairs took much longer than expected due to various external and internal circumstances beyond his control. He continued to keep me u More

by Dziak Rose
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Lexus responded

Dzaik, thanks for the great review of Metro Lexus! It makes us happy that Cordis worked with you to ensure that you were updated and informed about the repair process. Thanks for the kind words, and we wish you many days of safe driving!

September 27, 2021

Knowledgeable about the brand as well as cars in general. I Would absolutely highly recommend! More

by Noelhall1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
Sep 27, 2021 -

Metro Lexus responded

We appreciate the kind words, Noel! Thank you for doing business here at Metro Lexus - we hope to see you again down the road!

September 25, 2021

Professional and very fair with our trade-in. 100 times better experience than we had with the local Chevy and GMC dealers. Terry was very personable and great to deal with. Would definitely go there again More

by Phaascfalls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Lexus responded

Thanks for giving Terry and the rest of the Metro Lexus team such a special shoutout! It is always our pleasure to make sure our guests go home happy. Please feel free to let us know next time we can be of service. Have a great day and enjoy the ride!

September 25, 2021

Dealership was easy to get to and very organized. Everyone was very approachable and super nice. More

by pawandivakarla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cales
Sep 26, 2021 -

Metro Lexus responded

It's validating to hear this is the kind of experience we're providing! Thank you for the great review and for taking your business to Metro Lexus!

September 24, 2021

Abed Darwish and The Finance department was great during the whole car buying experience. Thank You!! More

by LS500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Sep 24, 2021 -

Metro Lexus responded

Congratulations on your purchase! We are thrilled that Abed and the team made the process so smooth and seamless. Thank you for choosing Metro Lexus and safe travels in your new ride!

September 24, 2021

My wife and I were very impressed with the facility. We were greeted by a friendly woman and handled very professionally by our salesman Bosco. It was a very nice experience More

by Danpelsnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brennen , Bosko Golubovic, Bob Alponat
Sep 24, 2021 -

Metro Lexus responded

Providing an all-around lovely experience is our goal, so this is music to our ears! We appreciate you and your wife dropping by to visit us - and we hope to see you again! - your friends at Metro Lexus

September 24, 2021

I had the pleasure of meeting Lisa, outstanding Personality, very friendly she came in her day off! More

by cfaye64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cales
Sep 26, 2021 -

Metro Lexus responded

Lisa and the team here at Metro Lexus will always go the extra mile for our guests! It's wonderful to hear how much her friendliness and charisma meant during your visit. Many thanks for bringing your automotive business to us and safe travels on the road ahead!

Sep 26, 2021 -

cfaye64 responded

Amazing Staff everyone at Metro Lexus makes you fell welcomed Thank You

...
151
...