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Metro Lexus
Cleveland, OH
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,122 reviews
November 09, 2021
Metro Lexus -an amazing dealership & team of professionals. Special thanks to Jeff Sustersic, Matt Long & Skylar Lippiatt, they made my buying experience not only pleasurable but FUN! I’ve neve professionals. Special thanks to Jeff Sustersic, Matt Long & Skylar Lippiatt, they made my buying experience not only pleasurable but FUN! I’ve never (for decades) enjoyed the vehicle buying process until now. No high pressure tactics and double talk; just a genuine, thoughtful, knowledgeable team that made my decision easy and vehicle choice perfect for me! Truly appreciate their commitment to quality and service. Thank you. Ps- their showroom is beautifully appointed and comfortable. More
by Judi
November 09, 2021
They were extremely helpful and very patient. We will be back again. Everyone was super friendly! back again. Everyone was super friendly! More
by Meme
November 08, 2021
Very attentive to my wishes and worked hard to find me a vehicle. Corresponded with me in person, via text and email, whatever was most convenient for me. vehicle. Corresponded with me in person, via text and email, whatever was most convenient for me. More
by Ben
November 06, 2021
The times that we have been in for service - Jeffrey Miller has gone over and above expectations. He had provided outstanding service. He is definitely an asset to your organization. Miller has gone over and above expectations. He had provided outstanding service. He is definitely an asset to your organization. More
by laredo5537
November 05, 2021
Metro Lexus provided outstanding customer service throughout my entire buying process. I would strongly recommend the Metro team. They are knowledgeable, courteous and they do not high pressure to se throughout my entire buying process. I would strongly recommend the Metro team. They are knowledgeable, courteous and they do not high pressure to sell. More
by kwolcott8004
November 04, 2021
We are very thankful to the whole Metro Lexus Team, and especially Tori, for their help in buying our new car. All of them are very friendly, helpful and professional. We affirm from our own experience tha especially Tori, for their help in buying our new car. All of them are very friendly, helpful and professional. We affirm from our own experience that Metro Lexus is the best Lexus dealership in Cleveland area. Thanks to all of you for a pleasant experience! More
by Dyakivt
Employees Worked With
November 03, 2021
I have bought plenty of vehicles and can say this has been the best experience we have had at Metro Lexus. One phone call to Christian and he was able to assist my husband and I with purchasing our Lexu been the best experience we have had at Metro Lexus. One phone call to Christian and he was able to assist my husband and I with purchasing our Lexus GX. He was very attentive and kept us updated through the entire process. Christian and Metro Lexus have gained forever customers! More
by ayeshamaria927
October 30, 2021
What a great team, I felt so at home! We’re family now! Thank you! Thank you! More
by smithmiguel81
Employees Worked With
October 30, 2021
Jessica made my experience very comfortable. She was very knowledgeable and delightful to talk to. She definitely is an asset to your dealership! knowledgeable and delightful to talk to. She definitely is an asset to your dealership! More
by peach23357
October 30, 2021
Great communication and quick transaction purchasing my Great communication and quick transaction purchasing my new ‘to me’ vehicle. Great offer on my trade in too. Thanks Rami and Metro Lexus. Great communication and quick transaction purchasing my new ‘to me’ vehicle. Great offer on my trade in too. Thanks Rami and Metro Lexus. More
by Grapeguy
Employees Worked With
Rami Homsi
