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Metro Lexus
Cleveland, OH
3,087 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,087 reviews
December 11, 2021
Lisa was outstanding in helping me identify the exact vehicle that I wanted, including the various optional equipment. She then located the vehicle in a color that I liked. I give her my highest recommen vehicle that I wanted, including the various optional equipment. She then located the vehicle in a color that I liked. I give her my highest recommendation. More
by Tom
Employees Worked With
Lisa Cales
December 11, 2021
I was very impressed by Metro Lexus. They made buying a car a very pleasant experience. It is a beautiful dealership with a professional and welcoming staff. Lisa is knowledgeable, friendly and extremely h car a very pleasant experience. It is a beautiful dealership with a professional and welcoming staff. Lisa is knowledgeable, friendly and extremely helpful. I live in NJ and Metro Lexus went out of their way to do everything they could to make buying a car in a different state hassle free. More
by dianer
December 11, 2021
The dealership was so clean and the coffee station was very inviting! The employees were friendly and helpful, especially Abed. He was very knowledgeable. I absolutely recommend this location! very inviting! The employees were friendly and helpful, especially Abed. He was very knowledgeable. I absolutely recommend this location! More
by Future Lexus Owner
Employees Worked With
December 11, 2021
Abed was very helpful and nice. He was very patient with me when I asked him so many questions. He is very knowledgeable about the vehicles. It was a great experience. me when I asked him so many questions. He is very knowledgeable about the vehicles. It was a great experience. More
by Lexus fan
Employees Worked With
December 11, 2021
Christian was really patient and informative with no pressure which made the purchase very easy the guy is a real professional pressure which made the purchase very easy the guy is a real professional More
by Robsms66
Employees Worked With
December 11, 2021
Colin made the experience one of the best I’ve had with Lexus. I’d definitely recommend him to friends. Lexus. I’d definitely recommend him to friends. More
by Rootrw19
December 10, 2021
Great place and very knowledgeable about their vehicles. Great customer service and nice people. We will come back again for future cars. Great customer service and nice people. We will come back again for future cars. More
by Casual2
December 10, 2021
This is the second new car I've purchased from.Metro Lexus. Excellent experience both times! Christian Miller is great! Lexus. Excellent experience both times! Christian Miller is great! More
by Kiana
December 10, 2021
Christian took time with us and gave us what we were looking for. The presentation of the vehicle was awesome with all the employees clapping and excited for us as the car was unveiled. That was excitin looking for. The presentation of the vehicle was awesome with all the employees clapping and excited for us as the car was unveiled. That was exciting! More
by Monica
Employees Worked With
December 09, 2021
Very courteous and pleasant to talk too. Explained everything very well. Would definitely recommend this dealership. everything very well. Would definitely recommend this dealership. More
by Wink
Employees Worked With
