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Metro Lexus
Cleveland, OH
3,098 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,098 reviews
February 12, 2022
Quick to correct problem. Kept me informed of progress. Everyone are alway polite Correction of problem was outstanding Everyone are alway polite Correction of problem was outstanding More
by Dk
February 07, 2022
Terry Ramey & Metro Lexus are great! Would not consider any other dealership or salesperson! Thank you! any other dealership or salesperson! Thank you! More
by Cindykett51
February 05, 2022
The friendly,efficient manner is inviting. Willingness and patience in answering questions is appreciated. Knowledge of the product by all involved brings confidence. The customer is made to feel import and patience in answering questions is appreciated. Knowledge of the product by all involved brings confidence. The customer is made to feel important. First class operation! More
by fr.norm
Employees Worked With
January 28, 2022
Andrew was great. I needed some winter mats for my car and he ordered them and got them in quickly. Thanks!! and he ordered them and got them in quickly. Thanks!! More
by LS500
Employees Worked With
January 28, 2022
Abed Darwish have been our salesman since 2020, he has always been very helpful not only during our purchasing our first Lexus., but every time we have contact him over the few questions which we may have always been very helpful not only during our purchasing our first Lexus., but every time we have contact him over the few questions which we may have. My wife bought a vehicle thru him, and she was very happy with her ES250 and his service. With the death of my wife, I contacted him about the possibly of selling it back to Metro Lexus, he made the required contacts and made the process very easy with a more than fair price . If anyone happen to be in the market for a luxury vehicle, I would highly Metro Lexus and Mr. Darwish. More
by G R F
Employees Worked With
January 27, 2022
This is the second car we have purchased from Metro, and would never go anywhere else. Christian Miller went above and beyond to find us our RX, and it was no easy feat. We cannot say enough about him. T would never go anywhere else. Christian Miller went above and beyond to find us our RX, and it was no easy feat. We cannot say enough about him. Thanks Christian! More
by Bob and Laura H.
Employees Worked With
January 26, 2022
We were very pleased with our experience at Metro Lexus. We were greeted with the whole staff when they unveiled our vehicle. They had a little teddy bear waiting in the backseat for our grandson who was wi We were greeted with the whole staff when they unveiled our vehicle. They had a little teddy bear waiting in the backseat for our grandson who was with us. Very thoughtful.!!! More
by TC
Employees Worked With
