Metro Lexus

This is our second purchase from MetroLexus and both experiences have been professional. Abed Darwish was knowledgeable and made himself available for questions. I would recommend Abed and MetroLexus experiences have been professional. Abed Darwish was knowledgeable and made himself available for questions. I would recommend Abed and MetroLexus for a great car buying experience. Thank you More

Ryan was very helpful throughout the entire experience. He was able to answer all of our questions and make us feel very comfortable throughout the buying process the whole time. He was able to answer all of our questions and make us feel very comfortable throughout the buying process the whole time. More

We had a great experience with Ryan. He was patient, kept us in the loop, and really listened to our needs. He was patient, kept us in the loop, and really listened to our needs. More

This was my first experience with Metro Lexus. I’ve bought many cars through the years, but this was a good experience. Everyone was so nice and friendly. Tori was great salesperson, Janelle th I’ve bought many cars through the years, but this was a good experience. Everyone was so nice and friendly. Tori was great salesperson, Janelle the Fiancé Manager was great as well. I would not hesitate to buy from them again. More

Tori was very thorough, knowledgable and helpful. Would recoomend her to my friends. This is my third Lexus Would recoomend her to my friends. This is my third Lexus More

I wanted to share my experience at Metro Lexus. Tori was my sales person..I couldn’t be more thankful for her dedication and all her help thank you again Tori!! You rock🤗 Tori was my sales person..I couldn’t be more thankful for her dedication and all her help thank you again Tori!! You rock🤗 More

Tori ( Sales Rep ) & Dave ( Finance Manager ) both assisted me in purchasing a stunning Lexus RX350 - simply beautiful vehicle, excellent service, treated me kindly and went above and beyond in their assisted me in purchasing a stunning Lexus RX350 - simply beautiful vehicle, excellent service, treated me kindly and went above and beyond in their service! FABULOUS interest rate, excellent communications and delivered the vehicle to me as well! Entire process start to finish all online didn't even have to step foot in the dealership - now THAT was amazing! First time purchasing with Metro Lexus and would HIGHLY recommend! Thank you Tori and Dave for your great service! More

Tori was great to work with! She took all of my requests - which was a lot and found me the perfect car and within my budget! She provided exceptional service! She took all of my requests - which was a lot and found me the perfect car and within my budget! She provided exceptional service! More

The best dealerships in northeast ohio, hands down! !! Especially the sales reps and customer Service. !! Especially the sales reps and customer Service. More

I am a Travel Critical Care Registered Nurse so I apologize for the delay in responding to this survey request and the delay is in no way a reflection to the outstanding customer service Mr. Rami Hom apologize for the delay in responding to this survey request and the delay is in no way a reflection to the outstanding customer service Mr. Rami Homsi provided me. From the initial telephone call and beyond the delivery of my very much wanted Lexus Mr. Rami Homsi remained professional and patient with me in my specific needs and wants. The challenge….I had a tight timeline before heading out of state for my next travel nurse assignment. I was anticipated to leave Ohio within 2 weeks. My desire for a specific color, both interior and exterior, was a challenge that I was stern in not wavering from and Mr. Rami Homsi helped facilitate with professionalism, patience, and kindness. Then he got me… he closed the deal with a surprise unveiling of my 2022 Lexus while having it recorded for me to have as a keepsake. Thank you Rami! Metro Lexus Finance Consultant Denae Jones hard work ethic did not go unnoticed …she is Pleasantly Efficient with a Outstanding Personality. Thank you Denae Jones for going the extra distance to get my purchase closed and on a Saturday evening at closing. Respectfully, Aimee Maiden, RN Currently enjoying my 2022 Lexus in sunny 80 degree Naples Florida ☀️🌴🌊 More